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Automotive News & Views GM News, New Models and Market Share
8328 messages, Last post on Nov 24, 2009 at 3:22 PM
You are in the Automotive News & Views Forum. Your Hosts are steve_ & claires
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GM is number 4 just under Lexus virtually tied with MB and a couple ahead of BMW and way ahead of Acura. Yes, yes. I did say this, check the ratings and it'll say the ranking's good for Cadillac. However the fact remains that many people still complain. Like I said even BMW, who end up pretty good up the rankings, is notorious for the poor service by luxury standards. Almost everybody who's a BMW customer knows this. The same with Cadillac, good up the ranks but still suck in reality. Worse yet, BMW at least already got 2 extra bullets: superior products and world class image. Cadillac has one small bullet: 1 superior product, CTS, and a screwed up image. To keep up at least GM needs to focus more on giving red carpet treatment a luxury marque should have, at as many dealerships as it can, all if possible. The homework's not done yet. Besides, sales satisfaction doesn't translate to proper customer service, ownership experience is.
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Replying to: dave8697 (Jan 06, 2009 8:57 pm) Up from how many percents respectively? Honda never offer much in incentive and GM is notorious for giving us some of the heartiest portions of discounts. from what I see Honda can add incentive another 30, maybe 40% and it still won't be as large as GM's. The fact that Honda's market share is rising does not make me happy. Reason: jobs, jobs, jobs. Lots of Hondas are built in US now, try Ohio. Meanwile more and more GM cars are built overseas, try Brazil, Mexico, and China. Remember, dealers and GM officials say "made in America" not "made in the USA". In a way, I get my $134 share (one taxpayer's worth) of the auto bailout back if I buy one. I could live with the warranty risk for $5k up front. Yeah, do that and when congress ask for the bailout money back GM will say "it has been returned to the taxpayers in the form of GM discount"  Feel free to live with the 5k up front, but I hope you won;t cry like hell later when the resale value plummets. I think for the long term, not just up front.
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Replying to: m4d_cow (Jan 07, 2009 9:54 am) Besides, sales satisfaction doesn't translate to proper customer service, ownership experience is In looking for data I came across this chart. Not tied to the service department but something to look at. Cadillac came in 6th out of 37. Room for improvement. What is interesting is that Chevrolet and Toyota are virtually tied. http://www.thescoop-cg.com/wp-content/uploads/jd-power-apeal.pdf |
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Replying to: m4d_cow (Jan 07, 2009 10:10 am) Absolutely, please post it here. I certainly could not find anything on the net. |
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Replying to: 62vetteefp (Jan 07, 2009 10:14 am) It'd be much easier if you have access to CCTV (China Central TV). I'll also try to find an online source, it may be easier to translate. |
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Replying to: m4d_cow (Jan 07, 2009 10:22 am)
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Meanwhile, a little translated piece of the article (may be a bit weird as I translate it myself): "Chevrolet production plant in Shenyang, Liaoning province is to become the most productive GM factory in China, capable of assembling and shipping 150,000 Cruzes worldwide every year. About 10% of production planned to be shipped to America. Production will start from 4th month (I think it means 2nd quarter) of 2009, according to GM partner SAIC" A pretty small number, and I admit I don't know for sure whether America means USA or other American countries or both. I'll keep checking.
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Replying to: m4d_cow (Jan 07, 2009 10:22 am) http://www.cctv.com/program/bizchina/20081120/104862.shtml
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Replying to: 62vetteefp (Jan 07, 2009 10:31 am) I'm not sure sales will reach 300k annually, but if Cruze sells really well it's possible GM prepares some from China to keep up (compared to the current Focus in the top 10, it should have no problem overtaking Focus' slot). |
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Replying to: 62vetteefp (Jan 07, 2009 10:37 am) |
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