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Last post on Feb 14, 2013 at 7:24 PM
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#30279 of 32000 Re: year end rehash [uplanderguy]
by busiris
Jan 08, 2013 (1:10 pm)
The chart isn't about 'owner satisfaction', it's about problems. I think you're implying that we should be OK with more problems if it's a higher-end vehicle.
No, exactly the opposite.
I'm far more likely to accept minor issues on a $300 Hotpoint refrigerator than a $3000 SubZero refrigerator, therefore I'm far more likely to complain or respond to a survey with an issue on a higher priced product than a base-line, economy product... As I suspect most people are as well.
Besides, typically a higher priced vehicle has far more options, which means far more potential things to break and cause problems.
The iDrive controller will NEVER be a problem on a Malibu...
#30280 of 32000 Re: GM regains crown! [andre1969]
by busiris
Jan 08, 2013 (1:15 pm)
Also, the government doesn't have to pay sales tax on those cars, so that will keep the transaction price down lower, as well. I remember back in 1996 or so, we got five Oldsmobile Achievas for $65,000 total. Or, $13K apiece.
Sales tax really isn't a factor at all, as it isn't included in any new car pricing on its web site.
I guess as a taxpayer, I appreciate the low cost of he vehicles. As a GM co-owner, I'm not so appreciative...
#30281 of 32000 Re: year end rehash [busiris]
by uplanderguy
Jan 08, 2013 (1:16 pm)
Yeah, but a problem is a problem is a problem; it's not about how we react to it.
#30282 of 32000 Re: year end rehash [uplanderguy]
by busiris
Jan 08, 2013 (1:23 pm)
Yeah, but a problem is a problem is a problem; it's not about how we react to it.
I disagree.
A recall for a missing tire pressure label isn't in the same league as a leaking fuel line fitting causing fires.
I'm betting most folks would react differently to those 2 problems.
Can you honestly say you would see 2 airline's problems equally if one had complaints of tight seating and the other had known severe maintenance issues?
I doubt it.
So, it IS all about how we react to it. Cars aren't any different.
#30283 of 32000 Re: year end rehash [uplanderguy]
by ateixeira
Jan 08, 2013 (1:46 pm)
We're going around and around but let's consider that Chevy may have improved and actually earned a good score.
#30284 of 32000 Re: year end rehash [ateixeira]
by uplanderguy
Jan 08, 2013 (2:01 pm)
Thanks. It's not impossible.
#30285 of 32000 Re: year end rehash [uplanderguy]
by ateixeira
Jan 08, 2013 (2:04 pm)
Now, where can I get a new Malibu under $16k? I'm OK if it's the outgoing model.
#30286 of 32000 Re: year end rehash [ateixeira]
by busiris
Jan 08, 2013 (3:01 pm)
Yes, I'd like to get in on that deal as well.
#30287 of 32000 Re: year end rehash [ateixeira]
by andre1969
Jan 08, 2013 (3:33 pm)
Fitzmall.com had some good deals on the outgoing 2012's not that long ago, but I just checked their site, and they're all sold out. Cheapest they're showing now is a 2013 LS model for $21,432, with an MSRP of $23,290. That price does include freight though, so it seems pretty reasonable if you want one of these.
I don't think the 2012's ever got as cheap as $16K...I think more like $17-18K I think the botched launch of the 2013 ECO-only model might have actually helped dealers clear out the 2012's. People probably saw the price of the ECO, the small trunk, and how fuel economy really wasn't all that, but then it made the 2012 look like a screaming deal.
I think Fitzmall was pushing the V-6 model, with leather and a sunroof, for around $22-23K.
#30288 of 32000 Re: year end rehash [ateixeira]
by busiris
Jan 08, 2013 (4:01 pm)
We're going around and around but let's consider that Chevy may have improved and actually earned a good score.
Of course, that's quite possible, and it was never my intention to imply otherwise.
What concerns me the most is how surveys, ratings and numbers get thrown around as if they are always empirically significant, when in fact, they aren't.
When products or services are of like quality and price, ratings can be quite useful and accurate.
My favorite misapplication of numerical data is the hysterically overused "Our organization has over XXX years of combined experience in blah, blah, blah". It's a totally meaningless number by itself.
IBM has how many years of combined experience in computers?
Yet computers have only been in existence for roughly half a century.
Example: You have the choice of flying across the Atlantic on one of two airliners. Jet 1 has 3 pilots, each with 2000 flight hours. Jet 2 has 300 pilots, each with 20 hours of flight time. Both airliners have the same total experience on board.
Which one would you select? Without knowing that additional information, its impossible for one to know there's any difference at all.