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Lincoln Navigator Complete Brake Failure

37 messages,  Last post on Dec 31, 2011 at 4:27 PM

You are in the Lincoln Navigator Forum.

What is this discussion about? Lincoln Navigator, Brakes, SUV

Messages Page 2 of 4

#8 of 37 2008 Lincoln Navigator Brake Failure by jn1952

Dec 20, 2007 (9:15 am)

? Recently purchased, only 3000 miles. Having brake failure problems. Have already had one small accident trying to stop at a stop sign. No brakes, into the intersection I went hitting a car. Luckily it was very minor. Took my new Lincoln to the dealer I bought it from and they diagnosed "no problem". Still having the problem, I took it to another dealership. Here is what they said....Checked brakes, mechanically bled brakes, IDS eloctronically bled brakes 5 times. Test drove. Pedal felt about the same. Checked front wheel bearing play, OK. Called Ford Hotline, talked to "Ken", he checked and found no known concerns. (Really? that's not what I'm reading on this website). Anyway, Ken said to compare to a like vehicle. Dealer did not have a Navigator so he drove a 2008 King Ranch Expedition. Test drove it and the brake pedal feel was about the same as my Navigator. (That's scary!). So, after the test drive, dealer and the hotline feel that this is a normal condition. WHAT? NO BRAKES IS A NORMAL CONDITION! YOU GOTTA BE KIDDING ME! What are we to do, prepare a class action suit or just wait until enough people get hurt or killed before the manufacturer wakes up? Other than that, Buyer BEWARE!

#9 of 37 Re: 2008 Lincoln Navigator Brake Failure [jn1952] by mikefl1

Dec 20, 2007 (10:53 am)

Replying to: jn1952 (Dec 20, 2007 9:15 am)
It appears they have found the problem. Each wheel has a speed sensor and the sensors are not communicating properly. The sensors malfunction causing the car to think it is in a slide. The ABS deactivates the brakes and wham you hit something...
 
They replaced the sensors today. I will keep you posted. The factory engineers came to South Florida and looked at my car to figure this out.

#10 of 37 Ford is not taking responsibility for Lincoln Nav Brake Failure by jn1952

Jan 14, 2008 (10:04 am)

You will love this.....received a reply to a letter I sent Ford regarding my 2008 Lincoln Navigator not having brakes. This is what they replied:
 
"The circumstances, which you outlined concerning your Navigator, have been given careful consideration.
 
Ford Motor Company considers the satisfaction of its owners to be one of our most important objectives. We commit very substantial resources and effort in a sincere attempt to resolve the concerns of our owners. However, limits must be placed on those efforts. Although we regret not being able to meet your expectations, our review indicates that the information provided by your dealer is appropriate. Therefore, we are unable to be of further assistance in this matter.
 
We are sorry that our response could not be more favorable to you. Thank you for contacting Ford Motor Company."
 
Sincerely, Marsha Wojewski-Boyd, Ford Motor Company, Customer Relationship Center
 
Amazing......no brakes and it's ok?! Sounds like they are going to let the issue fester and try to keep their losses to a minimum. Wonder how many people are going to have to die or get seriously injured before Ford wakes up and fixes the problem?

#11 of 37 Re: 2008 Lincoln Navigator Brake Failure [mikefl1] by jn1952

Jan 14, 2008 (10:06 am)

Replying to: mikefl1 (Dec 20, 2007 10:53 am)
How are your brakes since the sensors have been replaced?

#12 of 37 Re: Ford is not taking responsibility for Lincoln Nav Brake Failure [jn1952] by jeyhoe

Jan 14, 2008 (10:41 am)

Replying to: jn1952 (Jan 14, 2008 10:04 am)
Man, that's a fine way to do business, eh?
 
I had almost exactly the same experience though on something far less critical - the HVAC system on my LS would blow 110 degree air out the center stack and 60 degree air out the side vents at the same time. After Ford Division Rep agreed there was a problem and promised to fix it, corporate got involved, told me it was "in spec" refused to show me said spec and thenceforth Div Rep would not take my calls.
 
I think if I were you, a lawyer or at least a look into the lemon law in your state would be my next stop. You cant drive around in a car that sometimes has no brakes. Sure you could end up winning a lot of money from Ford but only if you or someone in you car gets truly hosed-up. You dont want that. Get rid of this beast by making Ford eat it. THat letter will go a long way to show they dont give a rip.

#13 of 37 Re: Ford is not taking responsibility for Lincoln Nav Brake Failure [jeyhoe] by steve_ HOST

Jan 14, 2008 (10:51 am)

Replying to: jeyhoe (Jan 14, 2008 10:41 am)
The NHTSA is interested in problems like this. File a complaint at NHTSA.dot.gov.

#14 of 37 Re: Complete Brake Failure at low speed [mikefl1] by mikefl1

Mar 18, 2008 (6:37 am)

Replying to: mikefl1 (Oct 21, 2007 8:28 am)
The barke problem has finally been repaired. It in the end was found to be a speed sensor on the wheel. They replaced all 4 sensors just in case. There has been NO other prolems since the sensor was replaced.

#15 of 37 07 at shop now by jhays

Mar 28, 2008 (9:49 am)

my 07 (24K miles) has been at dealership for this problem for 10 days now. I had a problem with the abs "thinking" it was in a skid, or on ice or whatever, (it was blue sky and 75 degrees here in AZ at the time, in town going about 35 MPH) and the car made heavy grinding type noises, transmission shifted down, and the engine felt like it momentarily stalled. I had no brake control for a moment. Then all was good. I headed for a Ford dealership 2 miles away and the ABS light came on two or three times, on the way and when it did there was little or no brakes. That dealer ffound no problem, and no codes showed up. He switched the ABS system off, and had me take it to the dealer where I bought it in Tucson (45 miles away). They can't replicate the problem, but are still researching.

#16 of 37 Re: 07 at shop now [jhays] by mikefl1

Mar 28, 2008 (11:09 am)

Replying to: jhays (Mar 28, 2008 9:49 am)
The problem is in the speed sensor on each wheel. If they replace all 4 sensors it will go away. They will need to contact FORD for approval, but this is a guaranteed fix. You can not duplicate it that is why you need to repalce the sensors. It is a covered warranty repair.

#17 of 37 Re: 07 at shop now [jhays] by jhays

Apr 08, 2008 (9:46 pm)

Replying to: jhays (Mar 28, 2008 9:49 am)
Well I got my Nav. back yesterday (4-8-08). 20 days in the shop. They "fixed" it per the "hot line" by checking for ambient light coming between the dash and defrost vent, messing up a sensor that is "sensitive" to light on the steering column under the dash. They put electricians tape on the void, stopping the light coming in. I live in Arizona---any idea what heat does to electrical tape???? I filed a complaint with the NHTSA, pulled up summaries of all the service bulletins on the Nav., and am heading back to the Ford dealer tomorrow so they will fix the defrost plastic, that they did not affix properly to the dash, and now it rattles, and to ask to see their Service bulletins that (may) mention my problem. Lord help Lincoln (please).

Messages Page 2 of 4

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