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SUVs Lincoln Navigator Lincoln Navigator Complete Brake Failure
23 messages, Last post on Nov 10, 2008 at 9:42 PM
You are in the Lincoln Navigator Forum. Your Hosts are steve_ & tidester
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Replying to: agnesb (Oct 27, 2007 2:45 pm) |
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Replying to: mikefl1 (Oct 21, 2007 7:28 am) I would love to talk to you. I have the exact same problem with my 2007 Lincoln Navigator. I am presenting my case to the arbitration board on Friday, November 30th. I would love to obtain any type of documentation you have from your dealership. I would be happy to share any of my documentation and experiences with you. Please let me know how I can contact you directly. My email is robinz  woh.rr.com Thanks!
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Replying to: robinz (Nov 21, 2007 1:39 pm) intmgmt.com. The biggest problem I have is duplicationg the problem, have you been able to duplicate the problem on demand?
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 ? Recently purchased, only 3000 miles. Having brake failure problems. Have already had one small accident trying to stop at a stop sign. No brakes, into the intersection I went hitting a car. Luckily it was very minor. Took my new Lincoln to the dealer I bought it from and they diagnosed "no problem". Still having the problem, I took it to another dealership. Here is what they said....Checked brakes, mechanically bled brakes, IDS eloctronically bled brakes 5 times. Test drove. Pedal felt about the same. Checked front wheel bearing play, OK. Called Ford Hotline, talked to "Ken", he checked and found no known concerns. (Really? that's not what I'm reading on this website). Anyway, Ken said to compare to a like vehicle. Dealer did not have a Navigator so he drove a 2008 King Ranch Expedition. Test drove it and the brake pedal feel was about the same as my Navigator. (That's scary!). So, after the test drive, dealer and the hotline feel that this is a normal condition. WHAT? NO BRAKES IS A NORMAL CONDITION! YOU GOTTA BE KIDDING ME! What are we to do, prepare a class action suit or just wait until enough people get hurt or killed before the manufacturer wakes up? Other than that, Buyer BEWARE!
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Replying to: jn1952 (Dec 20, 2007 8:15 am) They replaced the sensors today. I will keep you posted. The factory engineers came to South Florida and looked at my car to figure this out.
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You will love this.....received a reply to a letter I sent Ford regarding my 2008 Lincoln Navigator not having brakes. This is what they replied: "The circumstances, which you outlined concerning your Navigator, have been given careful consideration. Ford Motor Company considers the satisfaction of its owners to be one of our most important objectives. We commit very substantial resources and effort in a sincere attempt to resolve the concerns of our owners. However, limits must be placed on those efforts. Although we regret not being able to meet your expectations, our review indicates that the information provided by your dealer is appropriate. Therefore, we are unable to be of further assistance in this matter. We are sorry that our response could not be more favorable to you. Thank you for contacting Ford Motor Company." Sincerely, Marsha Wojewski-Boyd, Ford Motor Company, Customer Relationship Center Amazing......no brakes and it's ok?! Sounds like they are going to let the issue fester and try to keep their losses to a minimum. Wonder how many people are going to have to die or get seriously injured before Ford wakes up and fixes the problem?
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Replying to: mikefl1 (Dec 20, 2007 9:53 am) |
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Replying to: jn1952 (Jan 14, 2008 9:04 am) I had almost exactly the same experience though on something far less critical - the HVAC system on my LS would blow 110 degree air out the center stack and 60 degree air out the side vents at the same time. After Ford Division Rep agreed there was a problem and promised to fix it, corporate got involved, told me it was "in spec" refused to show me said spec and thenceforth Div Rep would not take my calls. I think if I were you, a lawyer or at least a look into the lemon law in your state would be my next stop. You cant drive around in a car that sometimes has no brakes. Sure you could end up winning a lot of money from Ford but only if you or someone in you car gets truly hosed-up. You dont want that. Get rid of this beast by making Ford eat it. THat letter will go a long way to show they dont give a rip.
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Replying to: jeyhoe (Jan 14, 2008 9:41 am) |
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