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Hyundai Santa Fe Sun Roof Complaints

72 messages,  Last post on Mar 07, 2011 at 1:40 PM

You are in the Hyundai Santa Fe Forum.

What is this discussion about? Hyundai Santa Fe, SUV

Messages Page 5 of 8

#33 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] [brad23] [straw319] by steve_ HOST

Jan 15, 2008 (10:31 pm)

Replying to: straw319 (Jan 15, 2008 10:01 pm)
Maybe there was a settlement outside of arbitration (like 5 minutes before) and a gag order was part of the deal.

#34 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi by strawberry1

Jan 16, 2008 (7:19 am)

Replying to: steve_ (Jan 15, 2008 10:31 pm)
I greatly apologize for my lack of response regarding my arbitration ... i have had some personal issues going on and have not had the opportunity to log back on to this forum until now...all, please accept my apology as I don;t want to frustrate anyone as I have been frustrated with this whole ordeal.
 
Okay, here is the status ... the arbitrator has made a decision but I have not declined or accepted it yet as I am seeking counsel from lawyer I have two weeks yet to get back to the BBB on my acceptance/decline. The decision by the arbitrator was that there is definitely a leak, but according to WI state lemon law that leaking moonroof does not provide unsafe driving conditions or a depreciation in value. She is giving Hyundai one more chance to fix the problem and I haev 30 days to test drive after the fix to see if it worked. I haev not received clarification from BBB of what would happen if it still does leak after the 30 days. What I am most upset about is that the leaking sunroof does affect the value of my car. I noticed it leaking at 6k miles, why should I have to pay full price for a vehicle with documented defects. I felt the arbitration went well as I was much more prepared then the representative from the manufacturer, but I didn't seem to raise enough evidence regarding the depreciated value of my vehicle or the risk of mold eventually. The arbitrator claims that even though it leaks, most of eth time it does drain away thru the tray as it was designed - BUT IT STILL LEAKS and LEAKS INTO MY CAR ON THE SEAT AND CONSOLE!
 
I should know a more definite course of action within two weeks so I promise to post any advise I receive from the lawyer or the WI Consumer Protection agency.Again, I apologize for the delay and thank everyone again that has shared their similar situation. Please continue to share as this is obviously not a an isolated incident and we all deserve to get this taken care of.

#35 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] by straw319

Feb 07, 2008 (11:11 am)

Replying to: strawberry1 (Jan 16, 2008 7:19 am)
Hmm did you find out anything yet??? Please let us know.

#36 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] [straw319] by n622cb

Feb 20, 2008 (5:38 am)

Replying to: straw319 (Feb 07, 2008 11:11 am)
I am going to look at a 2007 Santa Fe Limited with sun roof today. I ran a car fax and it tells me that Hyundai was reacquired by the manufature. The reson was Water leak in the roof area. THis happened in Cedar Park TX on 6/26/2007. It's a white Santa Fe. If this was anyones car please email me at frankgrafconsulting.com. I would like to know how bad the leak was and if they ever fixed it.

#37 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] [straw319] [n622cb] by straw319

Feb 20, 2008 (11:42 am)

Replying to: n622cb (Feb 20, 2008 5:38 am)
Can you explane a little more as to what happened with Hyundai on this SUV? Did they lose a lawsuit because of the leaking sunroof??? I just bought a 2007 Santa Fe in Nov 07, I wouldn't recommend this vehicle to anyone until the leaking sunroof is fixed!! As you may be able to tell I have one of those leaking sunroofs.
 
I sure would like to know what happened with the guy that was taking on Hyundai....he's lost...if you find yourself please post what happened :o) thanks

#38 of 72 sorry by straw319

Feb 20, 2008 (11:43 am)

sorry that would be explain not explane ;o)

#39 of 72 Re: sorry [straw319] by steve_ HOST

Feb 20, 2008 (11:48 am)

Replying to: straw319 (Feb 20, 2008 11:43 am)
Just a FYI but after posting, you may edit your post for 30 minutes.

#40 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] [brad23] [straw319] by brad23

Feb 27, 2008 (8:32 pm)

Replying to: straw319 (Jan 14, 2008 9:20 pm)
Called Hyundai said notihing they could do until service dept at dealership found a problem with my sunroof . Recently went to Hyundai dealership during heavy rain. They had 2008 model and the sunroof was leaking into the tray on it also but not into the car. They still tell me this is normal, nothing they can do until it actually leaks pass the tray into the car. Im just waiting to see if anyone else gets answers on their leaking sunroof before I proceed any further.

#41 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi by strawberry1

Feb 28, 2008 (7:03 am)

Replying to: straw319 (Feb 20, 2008 11:42 am)
Just an update as it has been so long and I am sorry for that but have had nothing new to share. I am still fighting Hyundai ... ps. I am a young women so they think I don't know what I am talking about, I'm extremely organized and have not faltered in my demands but it is frustrating as they think I'll just give up.... I have ended up continuing with the BBB to allow Hyundai one more opportunity to fix my vehicle then I have a 30 trail period to decide if it is corrected. I am extremely doubtful they will fix it since they have had 5 other opportunities to do so. I am waiting for Hyundai to contact me regarding when to take my vehicle in to them again. I promise to share more as I learn more but this process is taking forever and I keep putting more and more miles on my vehicle.

#42 of 72 Sunroof leaks by rjr2565

Mar 08, 2008 (2:34 pm)

Is this leakage problem limited to the 07 or is the 08 also included. I'm looking at an 08 and was thinking of getting it with the premium package which includes the sun roof. I wanted this package because it has the power lumbar. Did'nt really care about the sun roof, but you can not get one with out the other.

Messages Page 5 of 8

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