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Hyundai Santa Fe Sun Roof Complaints

72 messages,  Last post on Mar 07, 2011 at 1:40 PM

You are in the Hyundai Santa Fe Forum.

What is this discussion about? Hyundai Santa Fe, SUV

Messages Page 4 of 8

#23 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi by strawberry1

Dec 14, 2007 (10:35 am)

Replying to: jotorres (Dec 14, 2007 8:23 am)
Thanks so much for your reply! I did have my hearing and the representative for Hyundai did clarify that sun roofs are not designed to leak, but like you said, are designed to channel water away via the tray system. That is great, but I pointed out to him (and he did not have an answer) that while my sunroof does channel/divert the water back out of my car the way it is designed to, how does the water get in in the first place? Overall, thanks to the help of those on this posting site I think it went well and I may finally get the assistance from Hyundai I have been looking for, but unfortunately it will only be because they are bound to the arbitrators decision and not because they have great customer service. My dealership has been really responsive, but Hyundai definitely dropped the ball. Thanks again for sharing that info and thanks to everyone else too! I'll definitely post once I find out the outcome of my hearing.

#24 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [somedai1] [oscar_gata] by rick2456

Dec 18, 2007 (6:49 am)

Replying to: oscar_gata (Dec 03, 2007 2:50 pm)
Actually most aftermarket sunroofs have lifetime warrantys. I have had 3 installed in the past 15 years with zero problems. My current 07 SF SE has a factory sunroof and no problems thus far. Only difference I see is the factory sunroofs tend to take up more headroom than the aftermarket ones. Good luck.
 
{There is no way an aftermarket sunroof would have a better warranty and be better quality than the factory installed one. There will always be lemons out there, but factory installed sunroofs would have far lower incidents of leaking than aftermarket ones. Being an F&I manager, the dealership probably makes more money off the aftermarket one than the factory installed sunroof, and that was the basis of his recommendation. }

#25 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] by straw319

Dec 30, 2007 (4:48 pm)

Replying to: strawberry1 (Dec 04, 2007 1:00 pm)
I hate to say it but I just bought a 2007 Santa Fe the end of November. It is the limited and my sunroof is leaking too. I took it in they kept it for a week and gave me a loaner (one just like mine) the roof was dry as a bone. I went back picked it up and headed for the car wash...it still leaked. I took it back and the service tech tried telling me that a little water on the inside was normal. I then asked him to take me to anyother Santa Fe on the lot and we'd check it because the loaner they gave me had no water on the inside. The Santa Fe he took me to had no water (guess I was lucky it was raining hard at the time). They have my SUV now this loaner is again the same make and model as mine however this one is also very wet and leaking. I live in the Atlanta area and we have been having some pretty good rain. Please let me know how things turn out for you. There is no way this can be normal!
I have to say I love my Santa Fe as well I traded my 2004 Santa Fe. I also have to say to this point my dealership is doing what they can. I will also say this if they don't stop the leak....the SUV is theirs to keep!
Good Luck!

#26 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] [straw319] by somedai1

Dec 31, 2007 (8:25 am)

Replying to: straw319 (Dec 30, 2007 4:48 pm)
everyone should be calling hyundai on this... seems they don't have a solution at the dealerships... maybe exercise lemon law procedures - there are too many cases...

#27 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] [straw319] [somedai1] by straw319

Jan 02, 2008 (11:17 am)

Replying to: somedai1 (Dec 31, 2007 8:25 am)
Have you found anything out with your arbitration yet?

#28 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi by strawberry1

Jan 02, 2008 (2:17 pm)

Replying to: straw319 (Jan 02, 2008 11:17 am)
I am suppose to get the arbitrators decision by tomorrow ...with the holidays it was delayed.I'll post what happened as soon as I receive all the details... fingers crossed

#29 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] by brad23

Jan 07, 2008 (7:01 pm)

Replying to: strawberry1 (Jan 02, 2008 2:17 pm)
Hi! I have been having the same issues with my sunroof on my 2007 Santa Fe. I have actually talked to 3 different service managers at 3 different dealerships and they tell me it is normal for it to leak into the drainage tray. I dont believe that and am considering going thru the arbitration process. Please let me know how yours turns out.
Could you tell me if yours actually leaks into the car or just into the tray?
Thanks...

#30 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] by straw319

Jan 11, 2008 (1:09 pm)

Replying to: strawberry1 (Jan 02, 2008 2:17 pm)
Have you heard anything on your arbitration hearing yet???

#31 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] [brad23] by straw319

Jan 14, 2008 (9:20 pm)

Replying to: brad23 (Jan 07, 2008 7:01 pm)
PLEASE TELL US...have you heard anything on your arbutation???

#32 of 72 Re: Sun roof complaints [jotorres] MINE LEAKS! [mikky] [strawberry1] [jimsi [strawberry1] [brad23] by straw319

Jan 15, 2008 (10:01 pm)

Replying to: brad23 (Jan 07, 2008 7:01 pm)
Well I have to say this really bugs me that this guy had a problem with his Santa Fe and never shared what the outcome was. I promise when my situation is done I will let everyone know. As it looks now I to will be going through arbitration.

Messages Page 4 of 8

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