Ask the Car People.SM


New Sentra Owners' Experiences

86 messages,  Last post on Jan 27, 2012 at 4:58 PM

You are in the Nissan Sentra Forum.

What is this discussion about? Nissan Sentra, Exterior, Wheels, Sedan

Messages Page 6 of 9

#46 of 86 Lemon Law Update-2010 nissan Sentra by beezer5

Apr 10, 2010 (2:00 pm)

Really disgusted with how things have transpired. Nissan America received 5 opportunities to repair pull when law allows 4, and it hasn't changed one iota. Throw in an employee from dealership following me out to my car berating me for being upset at the complete lack of customer service from dealership and the BBB being a joke of an institution which apparently the automakers keep in their back pockets, and here we are. BBB feels there should be more repair attempts to correct. How many? 10? 20? 50? It's beyond comprehension. Nissan Sentra's aren't all 100 percent in perfect working condition. Upon having issues, I cannot understand why it is so difficult to to something for the buyer who used good faith in buying the car?

#48 of 86 2010 sentra clunking sound by 2010_sentra_sl

Apr 17, 2010 (7:26 pm)

we just bought a 2010 sentra sl and we began to notice a clunking sound coming from the rear of the car and when ever we closed the rear doors and passenger side door. we thought it may be that the muffler is loose. took the car into the dealership, and the tech was trying to wheel us and deal us that there is nothing wrong with the car. he showed us how the muffler moves on another new sentra, but didn't show us the sound it makes when you close the door. out of curiosity, my wife and i stopped at another nissan dealership, and when we closed the rear doors on a new sentra, the car didn't make the clunking sound. it sounds that the noise is coming from a "sheet" of metal around the muffler, which is what the nissan tech told me he moved away from the muffler while i was talking to him in front of the service department. please advice.

#49 of 86 Re: Sentra pulls to the left [capaccione] by capaccione

May 08, 2010 (1:43 pm)

Replying to: capaccione (Dec 22, 2009 2:48 pm)
All
 
Went to court - both side had expert witness and drove the car - mine said it was a safety issue - Nissan said it was fine - Nissan asked the judge to drive it - She drove and said it was not bad enough to cause the lemon law to be used and ruled she would not have Nissan repurchase the car.
 
in summary - do not let the the judge drive the car -
Nissan is being allowed to sell a car with defects - I hope no one gets hurt.

#50 of 86 Judge judges car safety????? by ovybox

May 09, 2010 (8:54 am)

Replying to: capaccione (May 08, 2010 1:43 pm)
This is unbelievable; since when are judges experts on car quality and safety? Judges are supposed to rely on the law and the opinion of the experts, not personal perceptions. This is why we have jury, to eliminate the personal perception from the justice process. That judge seems off the line to me...she should have asked for a third expert it there was a tie in votes. But I wouldn't invest more resources into this...
My sympathy man.

#51 of 86 It might be a small electric motor by ovybox

May 09, 2010 (9:02 am)

I was talking to a friend with a PhD in electrical systems and he suspects that on medium quality cars (Sentra, Corolla) they install electrical motors which provide too little power to assist the steering. To reduce costs of course (or bad design). It makes sense since I feel my steering is stiff and requires a lot of power when making small adjustments (what you would do when driving straight on the interstate to correct for the road surface). When making sudden turns as well but you kind of expect that even if it requires more power.
So my friend was saying that probably the premium cars (Altima, Camry) will not have this problem. I guess trading in on a more expensive car is the only way out.

#52 of 86 Re: Sentra pulls to the left [capaccione] by backy

May 09, 2010 (10:05 am)

Replying to: capaccione (May 08, 2010 1:43 pm)
Was this a case tried in a court of law, or an arbitration hearing with an arbitrator? I also cannot imagine a judge deciding the case by driving the car herself. But I could see that happening in an arbitration hearing.
 
If it was in a court of law, you could appeal the case, maybe demand a jury trial next time.

#53 of 86 Re: It might be a small electric motor [ovybox] by backy

May 09, 2010 (11:27 am)

Replying to: ovybox (May 09, 2010 9:02 am)
Your Sentra must have a different design than mine then. My 2010 Sentra takes very little effort to correct the steering. If anything I think it could be a little firmer on the highway.
 
Unless your friend has insight into the actual parts used in cars like the Sentra and Corolla, I don't see how he can suspect that the steering motors don't have enough power to assist the steering--and why that would save any significant amount of money on the cars. Has he even driven the current-generation Sentra and Corolla?

#54 of 86 Lemon Law as a whole..... by beezer5

May 09, 2010 (11:19 am)

Have a 2010 Sentra. Crazy pull on it. Repaired 5 times in 7 months of ownership to no avail. Dealership isn't customer friendly, not willing to take bacj car and neither is big bad NIssan America, who can go **** themselves as far as I'm concerned. Car was purchaed in good faith with said defect, which wasn't discovered in the few blocks of test driving done and we're expected to hold onto vehicle for 1 1/2 to 2 years for a court date? What's the point in paying for the car if it can't be used? Why does Lemon Law take so freakin long? I am this close to going to one of those "in your corner" reporters to give them the story. Nissan refuses acknowledgement of defect although 3 dealership employees including service manager and a BBB inspector, who simply advised us to get it fixed AGAIN although we tried pretty much every month we've had the damn car.....pretty sick of this. Nissan could have handled this much different. WIll never in this lfetime buy Nissan again.

#55 of 86 Re: Sentra pulls to the left [capaccione] by barpye

May 10, 2010 (6:18 am)

Replying to: capaccione (May 08, 2010 1:43 pm)
Thanks for your response. I'm still waiting for court date. didn't know it would take so long. Went to nissan a few weeks ago for a court required inspection by nissan and their lawyers. Dropped it off in morning and told receptionist the car was there for inspection only. In afternoon they called to say they were done so I went to get it. Upon pick up the girl says they adjusted the steering wheel. I asked to see the service manager. I asked him who authorized the work. He said not to worry because it was warranty work and it was no charge. I explained that NOBODY AUTHORIZED THE WORK and that they should not have done any adjusting, etc. as the car was there for inspection only. He really had a hard time trying to answer. Then, unsolicited, he says " by the way that car does not pull". I told him I was not there to debate with anyone. When I drove my defective car home I did not notice any change in the steering wheels position nor any change at all. What a bunch of dummies. I hope this i a factor the judge considers on my behalf. I can't believe the outcome of your case. I will say this though, No more electric steering vehicles or nissan vehicles for me.

Messages Page 6 of 9

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement