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Smart Shopper My Salesperson Misled Me
2121 messages, Last post on Jan 31, 2009 at 12:28 PM
You are in the Smart Shopper Forum. Your Hosts are kirstie_h & tidester
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Replying to: tidester (Aug 13, 2008 9:26 pm) If a salesman gets that good he usually goes right into politics and we lose him to the dark side.  The guys on here must be pretty good though, I'm having bratwurst for breakfast. |
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Replying to: snakeweasel (Aug 14, 2008 3:42 am)  I will, however, resist the temptation to follow up on Oldfarmer's political opening.  tidester, host SUVs and Smart Shopper |
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Hi all, I have a question. We purchased an EX-L yesterday in Southern California and the "finance guy" told us that the alarm in the odyssey was a piece of junk that only sounds when the door opens....he said NOTHING about the fact that it comes with an ignition immobilizer or that it has basically all of the features that the Karr upgrade alarm has other than the shock sensors and starter disable. The dealer already has the Karr alarm preinstalled and just activates it or deactivates upon the car leaving the lot so its pretty much a scam. We were misled into thinking that the Odyssey did not have an ignition security system....what legally are allowed as a refund on the upgraded dealer installed alarm if we just purchased the vehicle..I know warranties can be cancelled in 30 days...does the same go for the dealer alarm? The dealer says they don't know how to remove the alarm. Thanks |
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Replying to: alic3 (Sep 01, 2008 9:43 pm) If the alarm is already preinstalled on all their vehicles, then they are incurring the costs for this. If they can turn it off and on, then just have them turn it off and give you your money back. No harm, no foul. Do not ask them to remove anything from the vehicle as I'm sure even more electrical problems will emerge from that. How much did they charge you? Have you already had a discussion with them about refunding your money? Keep going up the chain of command until you get the answer you need. Good luck!
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Replying to: greanpea68 (Oct 10, 2007 11:14 am) In this day and age of sales the consumer is sometimes more educated than the saleperson on the product that they are buying. Not so true in the case of the gentleman who purchased the Acura. I do think that the saleperson made a product knowledge mistake, but needless to say, it was a costly mistake to his repuation, the dealer's reputation, and to the customer's pocketbook. Jupiter Chevrolet
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Replying to: jchevrolet (Sep 03, 2008 5:00 pm) I agree. It would be nice if there were a forum where these knowledgeable sales people could share their stories and experiences. I'm sure it would be popular.
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Replying to: oldfarmer50 (Sep 04, 2008 8:23 am) Just the other day my salesman told me that there was such a place. So far all I have found is a corn field in Iowa. I have been misled. |
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Replying to: oldfarmer50 (Sep 04, 2008 8:23 am) A few have taken up the cause over in the "Lost -- Ask a host for help" forum. I'm not sure about the progress being made though.
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Replying to: traindriver (Sep 04, 2008 9:22 am) Be assured that we are taking all the comments provided quite seriously. Intractable problems require finite time to resolve.  tidester, host SUVs and Smart Shopper
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Replying to: tidester (Sep 04, 2008 10:45 am) |
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