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Smart Shopper My Salesperson Misled Me
2121 messages, Last post on Jan 31, 2009 at 12:28 PM
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Do you feel like your salesperson has been less than straightforward? Tell us about it here. tidester, host SUVs and Smart Shopper
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I just bought a 2008 TSX earlier today. I was very excited about the nav system in large part because I was told (on several occasions) by the dealer that the nav included displaying real-time traffic information. Since I've purchased the vehicle and have had a chance to review the documentation and instruction manual on the nav system, there is no mention of real-time traffic being displayed by the nav system in the car. I'm pretty pissed right now actually if it turns out that I was misinformed, because that was a big drawing factor for me. Anyone have any suggestions? Does anyone know if it actually does support real time traffic and I'm just missing something? Or did I get screwed? If so, what should I do? Demand some money back or something? 
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Replying to: swimn10s (Oct 08, 2007 9:43 pm) I had related problems with my salesman when I purchased my 06 TSX. He wasn't very sure about all the new upgrades to the 06 compared to the 05 TSXs. I spent months reading reviews, visiting the Acura website, ordering brochures online, and chatting to folks on 3 other forums like this one before I talked to a salesman. I gave him a few test questions to test his knowledge such as: - Why is there only a 5 hp increase for the 06 model compared to the 05? - Will any Bluetooth phone work with the hands free? - Any new features on the Navi system for 06? - Why do I need premium fuel for this car? Always ask the salesman questions when you already know the answers first to test their knowledge! The folks on this forum were more knowledgeable and helpful about the TSX than any salesman I’ve met.
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Replying to: mrgold35 (Oct 09, 2007 10:02 am)
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Replying to: swimn10s (Oct 09, 2007 11:03 am) This is a tough one, I wonder if it ended up in court what the actual damages would be? I mean the salesman should be responsible for providing correct information on the vehicle he's selling, but I also think there's some due diligence on the part of the consumer to know what they're buying. I might have asked him to demo the RTT for me or I could have verified it from the brochure or internet. I feel for you because you should be enjoying your new car. Have you spoken to the dealership to see what their response is?
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Replying to: dad23 (Oct 09, 2007 12:17 pm)
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Replying to: cccompson (Oct 09, 2007 3:34 pm) "This is a complete agreement between the parties. There are no other agreements or understandings except as set forth herein in writing" What that means is if it is not in writing it is not part of the deal. If the dealer supplied you an equipment list or if it is stated on the window sticker it has the option you are talking about then you are entitled to it. If not then it is a case of he said, she said, Jimmy shot Sally. Now we have had cases in the past where a salesperson has mis-spoke and at times we have made it right and at times we have ran the customer from the establishment and asked him never to return and to please use another store for any future sales or service needs. It all depended on how the customer handled the situation. BTW I did about a 15 second google search and found out your car does not have it.
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Replying to: swimn10s (Oct 08, 2007 9:43 pm) |
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| There's a message on another forum from someone who purchased a vehicle that the salesman told him had real time traffic integrated through the NAVI system. Now that he owns the car, he realizes it doesn't and is looking for answers of what to do. Has something like this ever happened in any of your delaerships and if so what was the outcome? I was curious what the actual damages would be if any, and if he should have asked for a demo or verified it himself before doing the deal... | |
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Replying to: dad23 (Oct 09, 2007 12:37 pm) What kind of vehicle did the person buy? Nissan has real time traffic through XM radio. Every car with Nav will be set up with a XM antenna. The sales person could of told him that. But he would need to subscribe to XM to get that feature of real time traffic. GP |
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