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Ford Explorer Transmission Questions

252 messages, Last post on Nov 04, 2009 at 5:46 AM
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Ford Explorer Transmission Questions
| we did the lemon law with our 2006 limited v8-- they even replaced the transmission! Ford did step up and did the right thing... replaced our 2006 with a 2007 fully loaded... it was worth the wait and trouble.... my recommedation is document, document document! | |
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Hello, We just recently contacted a L.L. Attorney about our problems with our Eddie Bauer. Could you tell us how the replacement process worked for you? Was it a buyback... I really love this car, it maneuver's really well and I have the room if I need to car-pool. Also, I feel like I have a solid vehicle should I ever be in an accident (advanced canopy system) If only the transmission worked!!!! Thanks for the info Denise Cable |
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Replying to: ssandefer (Jan 30, 2007 7:19 am) |
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| you dont need a ll attorney! save your money....every state is a little different... we are in florida.... when you purchased your vehicle, the dealer should have given you a ll book....or you can search attorney general web page for your state... here after you have had your vehicle in for repeated attempts for the SAME repair or problem and it still persists, you file the lemon law paperwork (in that book) and then ford asks that they have at least one repair attempt to fix it before they talk to you--if it still is not repaired, keep calling ford (not dealer) we finally met with a tech from ford headquarters and after 3 hours, he asked us what we wanted...which was just another vehicle, we also love the explorer (we had the limited), and he said that they would advise us in 2 days whether ford could do it. long story short - it was a buyback which is MSRP TO MSRP and we could not be happier.....it took a little time for paperwork (about a month) but all is well. I feel what saved us is that we kept VERY GOOD DOCUMENTATION OF EVERTHING-dates, times we were in for repairs, phone calls, who we spoke to and when, the mileage, dates, problem that we had at the time (its not always on the work order you get from them)....we also had a wonderful dealer.... they also sat in on the ford tech meeting with us... they were very supportive...i will be a customer there for a very long time.. they really do care! good luck... its worth the inconvenience ......thanks! | |
| You are definitely out of warranty, unfortunately. | |
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Replying to: ssandefer (Jan 30, 2007 7:19 am) |
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Replying to: regal2 (Sep 19, 2006 7:21 am) |
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Replying to: regal2 (Sep 19, 2006 7:21 am) I brought it in for the first time in Oct. 2006 with downshift issues..they replaced the computer chip...it was fine for about a month then brought it back again in Nov.2006 and they reprogrammed the chip...again fine about a month until it started having the shifting problems again. I brought it back in Dec. 2006 and they said they couldn't feel it or find anything but to drive it around till it was doing it more and bring it back again. Well guess what...it is back there again in Feb. 2007 with the same issues...this time they do feel it and are telling me that this is the way that all Ford Explores shift and drive....and that the car is adjusting to the way I drive. I don't believe this at all...especially after finding this site and everyone here who is having the same issues. I am going to keep fighting this and not stay quiet. |
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| For the record, the valve body was on recall, and it was swapped out, the TCM and PCM was reprogrammed, and mind shifts like butter now, so I'm very pleased with my Explorer now. Took 2 visits, but that's pretty normal in my experience for Ford. | |
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Replying to: regal2 (Sep 19, 2006 7:21 am) |
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