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New 2007 Toyota Sienna needs transmission

56 messages,  Last post on May 12, 2009 at 11:04 AM

You are in the Toyota Sienna Forum. Your Host is Karens

What is this discussion about? Toyota Sienna, Van


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#7 of 56
Re: another one needs new transmission by pingmoon
Oct 08, 2007 (2:58 pm)
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Replying to: chrisjenn97 (Oct 08, 2007 3:45 am)

You just got yours back today and mine was just diagnosed today!!!! I also have a Sienna 2007 LE and it has 4,500 miles on it and we purchased it in May this year...new.
They are ordering a new transmission for the vehicle! Obviously it is under warranty...but we did not get the lifetime, because Gettel Toyota did not offer it. However we got the vehicle for several thousand less than other toyota dealerships that offered the lifetime. This is our 3rd Toyota...and the first to have a major issue:( Coincidence...or just a bad line of transmissions...or the beginning of a lot more problems???? I'd like to know also.
Tonya
#8 of 56
Re: Lifetime Warranty [chrisjenn97] by caravan2
Oct 09, 2007 (7:47 am)
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Replying to: chrisjenn97 (Oct 08, 2007 3:45 am)

That's interesting.... I was giving the option for 100K warranty if I do all the maintenance work at their shop.
#9 of 56
Re: another one needs new transmission [pingmoon] by ateixeira
Oct 10, 2007 (8:57 am)
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Replying to: pingmoon (Oct 08, 2007 2:58 pm)

Hopefully they fix yours just like they fixed his. Let's see.
 
I bought mine in May and the trans is fine, actually my overall performance/MPG is fantastic.
 
Extended warranties are dirt cheap, about $800 for a 7/100. There is a thread here on Edmunds if you search.
#10 of 56
Re: another one needs new transmission by chrisjenn97
Oct 10, 2007 (12:19 pm)
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Good luck with your new transmission, pingmoon. Hopefully your 2nd one will be perfect -- mine is far better than the original but I had no idea because that was the only Sienna we test drove. Hmmm, maybe that's why we got such a good deal??
 
If you can, let me know when you get your Sienna back with the new transmission. Our service advisor told us that we were getting a "new" transmission. However, when we got the receipt, it shows a "reman atm". Turns out it is a remanufactured one, sort of. They told us the transmission is new except the outer casing. They told us that the dealership cannot obtain a new transmission through Toyota, only this one which legally must be called a remanufactured one because the outer casing is from another Toyota.
 
I've never had to deal with any of this before but I feel since it has a lifetime warranty, then I should be OK.
 
Jenn
#11 of 56
Re: Lifetime Warranty [chrisjenn97] by lxpatel
Oct 12, 2007 (5:32 pm)
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Replying to: chrisjenn97 (Oct 08, 2007 3:45 am)

can you tell us dealership that gave you the lifetime warranty, Thanx
#12 of 56
Re: another one needs new transmission [chrisjenn97] by pingmoon
Oct 12, 2007 (6:46 pm)
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Replying to: chrisjenn97 (Oct 10, 2007 12:19 pm)

Jenn,
How frustrating. Do you think they are telling the truth when they say it is new except for the casing? These vehicles are too new to have to accept a used transmission. I'll let you know what they tell me.
Tonya
Thanks to the other poster for the warranty info!
#13 of 56
getting my 3rd new transmission by budgetmom
Oct 14, 2007 (11:40 am)
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Yes, I know it's hard to believe....My hubby and I bought a brand new...no miles....2007 Sienna LE in July of this year and in 2 weeks and under 500 miles I was stranded 4 hours from home. Transmission acted like it was slipping and then would not work at all. We towed it to dealership and they just said since it was so new etc. they would just feel better replacing the whole tranmission. Ok, so I'm a little disappointed that I have a 29,000 dollar van that didn't even make it 500 miles....but I got over it. Now, with 5500 miles and ownership of just over 3 months it stranded me again. This time I was slowing down at stop sign and there was a huge noise and I could no longer accelerate and when I put it in park it began to roll down the hill where I was. Obviously it was towed in yesterday (Sat.) and we haven't heard yet.....but I am convinced they are going to tell me it's the transmission. In Ark. you have to have the same problem 3 times before it's a lemon. I'm well on my way huh?
#14 of 56
RE: Lifetime Warranty & New Transmission by chrisjenn97
Oct 14, 2007 (4:16 pm)
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Tonya, honestly, I don't know what to believe. Unfortunately there's not much I can do unless I have the same problem 3 times (Lemon Law). I guess I just have to hope for the best and assume that they are telling me the truth about it not being a rebuilt.
 
The name of my dealership is Toyota Center in West Columbia, SC. There were and have been very good to deal with, I'm just hoping I don't need any other service except for scheduled maintenance!
 
So sorry to hear about your Sienna, Budgetmom. I can certainly understand your disappointment and frustration! Please let me know what you find out!
#15 of 56
RE: Lifetime Warranty & New Transmission [chrisjenn97] by pingmoon
Oct 16, 2007 (6:00 am)
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Replying to: chrisjenn97 (Oct 14, 2007 4:16 pm)

Budgetmom,
So can you pursue the lemon Law? Or do you technically have to wait for it to happen one more time? This is really scary to hear....this is so unusual for a toyota.
They did change the transmission from the 2006 to the 2007 model...I think. Maybe you need to let them know this is the route you plan on pursuing if they don't get it right. They told us....and ours was just making a barely detectable unusual sound...that they don't repair transmissions...they just replace them. Also when my husband dropped off the vehicle, he asked if it was being replaced with a "new" transsmission...the reply was "absolutely" ...that was yesterday morning. So we will see. This is the first time we have ever purchased a new vehicle..and the most we have ever spent one also. so it is very dissappointing. Thanks for sharing it is very good to be in the know about these things. Thanks for taking the time to post.
Tonya
#16 of 56
RE: Lifetime Warranty & New Transmission [chrisjenn97] by siennami
Oct 17, 2007 (5:44 pm)
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Replying to: chrisjenn97 (Oct 14, 2007 4:16 pm)

Oh, no... I test-drove an 07 from there in June. I ultimately ended up with one from Florence Toyota. Ironically, they offered an "exclusive" lifetime warranty also! I'm very sorry to hear of your problems with your van. So far mine has been working great.

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