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New 2007 Toyota Sienna needs transmission

56 messages,  Last post on May 12, 2009 at 11:04 AM

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What is this discussion about? Toyota Sienna, Van


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#1 of 56
New 2007 Toyota Sienna needs transmission by chrisjenn97
Oct 03, 2007 (12:59 pm)
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Hello. 45 days ago I purchased a new 2007 Sienna XLE. It test drove beautifully (actually drove it for a full day or so before buying). It had about 350 miles on it when I took it for the test drive.
It currently has under 1,600 miles on it and about 10 days ago I noticed when it would shift from 1st to 2nd gear, it would hesitate & buck. It almost seemed as if it was a manual transmission & you let the clutch out too fast. On the way to the dealer, I noticed that it wouldn't go into overdrive until reaching about 53 mph which seemed too high to me.
 
Dealership says I need a new transmission (obviously under warranty). My question is that my family has owned approx. 6 Toyotas throughout the 80's and up to 2004. After putting up to 120,000 miles on these vehicles, we NEVER had any issues with anything other than the normal items that get replaced (brakes, timing belt, tires).
 
Should I be concerned that this is only the beginning of problems? I totally babied this van driving it very conservatively. The dealer said the transmission is shot & it is a defect.
#2 of 56
Re: New 2007 Toyota Sienna needs transmission [chrisjenn97] by jipster
Oct 04, 2007 (2:51 am)
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Replying to: chrisjenn97 (Oct 03, 2007 12:59 pm)

Hard to say if beginning of problems, more likely an isolated incident. Anyhow, it's totally unacceptable that this would happen on a brand new van. I would ask the dealership to extend the warranty of this transmission to 7 years. Others have asked to be switched out with a brand new van.
 
If van continues to have problems you can pursue lemon law, or Toyotas have high resale value... sell it.
#3 of 56
Re: New 2007 Toyota Sienna needs new transmission by chrisjenn97
Oct 04, 2007 (4:45 am)
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Luckily we have a lifetime power train warranty that our dealership provides to every new Toyota, so that is good. Yes, I'm hoping it's an isolated incident. This was the entire reason why we dumped our GM & bought a Toyota.
I don't know if it makes a difference, but I was reading on this site that the transmissions are now made in the US in West Virginia for the Camry, Sienna and possibly another model. I figured the parts were still made in Japan, but assembled in the US. I guess not anymore.
#4 of 56
Re: New 2007 Toyota Sienna needs transmission [chrisjenn97] by ateixeira
Oct 04, 2007 (8:40 am)
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Replying to: chrisjenn97 (Oct 03, 2007 12:59 pm)

Let them fix it.
 
The 5 speed trans is actually pretty good. Toyota is having more issues with their 6 speed, though the Sienna didn't get that new design yet.
 
Mine has been fine, so I agree this will likely be an isolated incident.
#5 of 56
Re: New 2007 Toyota Sienna needs new transmission [chrisjenn97] by lxpatel
Oct 08, 2007 (12:19 am)
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Replying to: chrisjenn97 (Oct 04, 2007 4:45 am)

Life time warranty that you did have to pay for? or they gave that as a result of tranny failure. Let us know, I would want to shop over there next time, to avoid buying extended warranty.
#6 of 56
Re: Lifetime Warranty by chrisjenn97
Oct 08, 2007 (3:45 am)
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The lifetime powertrain warranty was given to us by the dealership at the time of vehicle purchase. It is something that all of the Toyota dealerships give at the time of a new Toyota vehicle purchase.
 
Got my van back on Friday and it runs beautifully! Super smooth (I think smoother than when I purchased the vehicle)!
 
So far, so good!
#7 of 56
Re: another one needs new transmission by pingmoon
Oct 08, 2007 (2:58 pm)
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Replying to: chrisjenn97 (Oct 08, 2007 3:45 am)

You just got yours back today and mine was just diagnosed today!!!! I also have a Sienna 2007 LE and it has 4,500 miles on it and we purchased it in May this year...new.
They are ordering a new transmission for the vehicle! Obviously it is under warranty...but we did not get the lifetime, because Gettel Toyota did not offer it. However we got the vehicle for several thousand less than other toyota dealerships that offered the lifetime. This is our 3rd Toyota...and the first to have a major issue:( Coincidence...or just a bad line of transmissions...or the beginning of a lot more problems???? I'd like to know also.
Tonya
#8 of 56
Re: Lifetime Warranty [chrisjenn97] by caravan2
Oct 09, 2007 (7:47 am)
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Replying to: chrisjenn97 (Oct 08, 2007 3:45 am)

That's interesting.... I was giving the option for 100K warranty if I do all the maintenance work at their shop.
#9 of 56
Re: another one needs new transmission [pingmoon] by ateixeira
Oct 10, 2007 (8:57 am)
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Replying to: pingmoon (Oct 08, 2007 2:58 pm)

Hopefully they fix yours just like they fixed his. Let's see.
 
I bought mine in May and the trans is fine, actually my overall performance/MPG is fantastic.
 
Extended warranties are dirt cheap, about $800 for a 7/100. There is a thread here on Edmunds if you search.
#10 of 56
Re: another one needs new transmission by chrisjenn97
Oct 10, 2007 (12:19 pm)
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Good luck with your new transmission, pingmoon. Hopefully your 2nd one will be perfect -- mine is far better than the original but I had no idea because that was the only Sienna we test drove. Hmmm, maybe that's why we got such a good deal??
 
If you can, let me know when you get your Sienna back with the new transmission. Our service advisor told us that we were getting a "new" transmission. However, when we got the receipt, it shows a "reman atm". Turns out it is a remanufactured one, sort of. They told us the transmission is new except the outer casing. They told us that the dealership cannot obtain a new transmission through Toyota, only this one which legally must be called a remanufactured one because the outer casing is from another Toyota.
 
I've never had to deal with any of this before but I feel since it has a lifetime warranty, then I should be OK.
 
Jenn

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