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Jaguar X-Type Rocker Panel

10 messages,  Last post on Nov 28, 2007 at 3:27 PM

You are in the Jaguar X-Type Forum.

What is this discussion about? Jaguar X-Type, Auto Body, Sedan, Wagon

Messages Page 2 of 2

#5 of 10 Re: X-Type Rocker Panel [oldcem] by hudsonthedog

Oct 03, 2007 (6:03 am)

Replying to: oldcem (Oct 02, 2007 8:51 pm)
No. He claims that it was damaged but he can't show me the actual damage. This one piece of body work will cost $540 if I get them to replace it. I have other options, though.

#6 of 10 Re: X-Type Rocker Panel [hudsonthedog] by oldcem

Oct 03, 2007 (8:43 pm)

Replying to: hudsonthedog (Oct 03, 2007 6:03 am)
You might call Jag's toll free number and raise a little hell. Maybe JagNA will put some heat on your dealer.
 
Regards:
OldCEM

#7 of 10 Re: X-Type Rocker Panel [oldcem] by hudsonthedog

Oct 04, 2007 (6:17 am)

Replying to: oldcem (Oct 03, 2007 8:43 pm)
I did that a while back. This was my first trip to the dealer AFTER that call.
 
It turns out that the piece was damaged by another shop when some work was done on the front fender. Their work is "guaranteed for life" so they're going to fix it.
 
But it bothered me when the Jaguar dealer initially told me that "this happens all the time" but left it up to me to fix it. It especially bothered me since I've never seen another car with this piece loose.

#8 of 10 Re: X-Type Rocker Panel [hudsonthedog] by oldcem

Oct 04, 2007 (7:10 pm)

Replying to: hudsonthedog (Oct 04, 2007 6:17 am)
I know what you mean. The driver's seat in my first X wore badly in under 12K miles. My local dealer tried to tell me it was "normal" wear. I went off on them, and, called and emailed JagNA with my complaint. I then called a dealer about 170 miles away who agreed to replace it for me under warranty. Then the local dealer called me and sheepishly told me they would replace the seat for me under warranty after all. Life would be so much easier if these service managers would just quit lying to owners, and, take care of problems without a big hassle.

#9 of 10 Re: X-Type Rocker Panel [oldcem] by hudsonthedog

Oct 07, 2007 (6:46 pm)

Replying to: oldcem (Oct 04, 2007 7:10 pm)
Amen.

#10 of 10 Re: X-Type Rocker Panel [hudsonthedog] by msacks

Nov 28, 2007 (3:27 pm)

Replying to: hudsonthedog (Sep 30, 2007 5:50 pm)
Yes,
It can come loose easily. There are mounts that any auto-body shop can fasten properly. If you try taking it to the dealer they may try and claim normal wear and tear.

Messages Page 2 of 2

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