Last post on Sep 27, 2013 at 2:41 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, SUV
#62 of 259 Re: Ford replacing seat covers WOO HOO [eamcconnell]
Nov 19, 2009 (1:25 pm)
I just called my local dealership and asked about a November 6th memo regarding Ford replacing the fabric seats in the 2008 Escape. They knew nothing about it, and when entering the VIN for my Escape it showed no recalls or action to be taken. The only thing the rep did say is that if a memo is circulating, it may take a long time to become a legit recall.
So, I'm skeptical that Ford has even done this. If you have a copy of the memo please fax it to 866-465-0388. I would love to show it to my local dealership.
#63 of 259 Re: Ford replacing seat covers WOO HOO [keytexas]
by vg33e power
Nov 19, 2009 (2:06 pm)
TSB 09-23-3 CLOTH SEAT STAINS WITH WHITE RING OUTLINE - BUILT ON OR BEFORE 5/14/2009 - (EXCLUDES XLS)
FORD: 2008-2009 Escape Hybrid, Escape
Some 2008-2009 Escape and Escape Hybrid vehicles (excludes Mariner) equipped with Cloth seats (excludes XLS) and built on or before 5/14/2009, may exhibit stains with a white ring outline around them. An updated seat cover is now available to reduce this specific type of staining.
Follow the Service Procedure steps to correct the condition
Inspect the seat cover stain for a white ring outline.
If the white ring stain is present, then replace the seat cover with latest level part. Refer to Workshop Manual (WSM), Section 501-10 Seating Disassembly and Assembly.
NOTE: ONLY APPLIES TO STAINS WITH WHITE RING OUTLINE. REFER TO WARRANTY AND POLICY MANUAL FOR ANY OTHER TYPE OF SEAT COVER STAINS.
***Thought I would help those of you that need this info...yes I work for a dealer***
#64 of 259 Re: Ford replacing seat covers WOO HOO [vg33e power]
Nov 20, 2009 (6:09 am)
wow, thanks! i'm calling my dealership today.
#65 of 259 Re: Ford replacing seat covers WOO HOO [vg33e power]
by Stever@Edmunds HOST
Nov 20, 2009 (9:27 am)
Thanks VG - it's nice to have someone in the biz like you who can give the other owners the scoop!
#66 of 259 Re: Ford replacing seat covers WOO HOO [steve_]
by vg33e power
Nov 20, 2009 (9:57 am)
No problem... only trying to help!
#68 of 259 Re: Ford replacing seat covers WOO HOO [vg33e power]
Nov 25, 2009 (6:14 am)
Yes, thanks again. Hopefully it will spur some action.
#69 of 259 Re: Ford replacing seat covers WOO HOO [keytexas]
Dec 07, 2009 (2:51 pm)
As anyone had any luck getting their seats replaced by the dealer with this supposed new recall? My seats are looking even worse after this snow we got today!!
#70 of 259 Re: Ford replacing seat covers WOO HOO [jaflynn81]
Dec 08, 2009 (6:37 am)
my dealer her in NH has th actual TSB. your dealer should, too. he says that orders are pouring in from all over for the replacement seats. the only catch is that the stains *have* to have white rings around them. my front seats qualified, but the back seat (which has a different stain, doesn't--maybe i should throw some water on it, see if i get the white ring). look at the stains to see if they have the telltale white rings, however faint. one of the seat stains was indeed very faint, so light i couldn't see it, but the service manager said he did. contact yr dealership--they all have the TSB.
#71 of 259 Re: Ford replacing seat covers WOO HOO [mariposa7684]
Dec 08, 2009 (8:58 am)
My seats were recently snowed on and once again are stained with the yucky white ring. Disgusting. I called the dealership prior to the snow event and at that time he knew nothing of what you are calling the "TSB". I will pursue again. Thanks!