Last post on Sep 27, 2013 at 2:41 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, SUV
#52 of 259 Re: how to clean the seats [keytexas]
Oct 30, 2009 (5:00 pm)
My escape is a 2008 and received it in April 2007. I cleaned them many times (6) by just spraying the seats with a cleaner and still looked stain. Then I tried the water in the bucket with cleaner on a Hot summer day and soaked the entire seat and they looked like new for a while. It poured here last week and they look like sxxx again. This is my third ford and just may be the last one too..........
Thanks ford you suck!!!!!!!!
#54 of 259 Re: 08 ford escape seats [marypal]
Oct 31, 2009 (6:59 am)
i was at the dealership the other day for an oil change. this dealership is quite good--the service manager actually admitted to a defect in the Escape last year (leaking tranny fluid). so i figured they'd be upfront about the upholstery flaw. nope. guy acted perplexed when i mentioned it to him. the only thing he would come up with is ford spray on product to clean it. i know from these boards that it won't work. i plan to keep this car for years so am not worried about the effect of any staining on the trade in. i also don't have small kids or others eating or drinking in the car. the problem is relatively minor for me. still, it's frustrating that the stains won't clean up and that using any cleaning liquid leaves even more of a stain.
#55 of 259 Re: '08 escape seat stain problems [dianita]
Nov 11, 2009 (3:37 pm)
Hey there I have an 09 escape the same problems have occurred after dealing with the dealership for over 6 months I called Ford.
Finally 4 months later and lots of calls I got a call today from the service manager at our dealership where I bought my escape.
Ford has finally said that the problem is something they are taking blame for.
The fire retardent used on the fabric is causing the staining.
I am happy to say that tomorrow I have an appt at the dealer to have new material ordered for new seat covers and they are going to give me a loaner car once the new materials come in since the car will be tied up for 3 to 4 business days.
the posting was released by ford On 11/6/09 .Good Luck : :
Nov 11, 2009 (4:00 pm)
It's good to know that some of the Ford Dealerships out there possess integrity sufficient to solve major issues for their customers. Unfortunately that is not the case here in the Lewisville area. Even writing a letter to the Service Manager at the local dealership that has always serviced our Ford vehicles, I have not received a response by phone or letter. The same goes with the head kahuna at Ford who received a certified letter. Nothing.
So good for you "dianita", at least it seems Ford will come through for you.
#57 of 259 I think I found the solution!!
Nov 11, 2009 (4:22 pm)
Hey everyone like me that has the crappy Ford Escape Interior,
I bought the foam cleaner by Turtle Wax that has Oxy Clean in it, got it at Walmart. I loaded the seats up with the foam and scrubbed them with the brush that is on the can. After I had them good a clean with the foam, I took a clean wet rag and hot water in a bucket and wiped them down really good and got them really wet. Don't plan on driving for a while, unless you want wet pants. The next day put the car out in the sun so the seats would dry. Once they were dry I sprayed the living sh%t out of them with scotchgard and let that dry too. That was about 2 weeks ago, and they really look pretty good. The smell from the scotchgard was pretty strong, for about 2 days I drove around with the heat on high and the windows down a little, but now it just has a nice clean smell, and the seats look new. Hopefully they will stay looking this way. I was scared to wet them like that, but I thought, "Hey, they can't look much worse than they already do"
#58 of 259 Re: '08 escape seat stain problems [pearl09escape]
Nov 11, 2009 (4:51 pm)
Did they say what the purpose of making the seats fire retardant was?? I swear with everything that they are making flame and fire retardant, (mattresses, furniture, carpet, pajamas and now car seats), that is probably why everyone in this country is dying of cancer!! Why can't they just leave well enough alone??
If someone is dumb enough to smoke in their car, then they deserve to have burn holes in the seats, or is that just in case the whole car is on fire, the seats won't burn, but we will?? How stupid....
I am glad that they are at least going to help you with your interior, I guess you got a good dealer.
#59 of 259 Re: '08 escape seat stain problems [pearl09escape]
Nov 12, 2009 (6:10 am)
my dealership is good about some things--for instance, acknowledging that there was a mechanical defect re the tranny seal. i'm thinking that if i make a big deal about the seats, maybe i can get them to do something. i'm going to copy your posting, see if i can get the service manager to look into this more deeply. good for you, getting results!
#60 of 259 Ford replacing seat covers WOO HOO
Nov 19, 2009 (12:54 pm)
Just called my dealership - a memo went out on Nov 6 - they're replacing our stained, water-marked seat covers!
#61 of 259 Re: Ford replacing seat covers WOO HOO [eamcconnell]
Nov 19, 2009 (1:08 pm)
Your mouth to God's ears, eamcconnell. Have you actually seen this memo?