Last post on Sep 27, 2013 at 2:41 PM
You are in the Ford Escape
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Ford Escape, SUV
#49 of 259 Stained Seats in 2008 Escape
Oct 30, 2009 (3:04 pm)
I have my 3rd escape a 2008 that has horribly stained seats from my daughter's water bottles. I read in one of the Ford magazines that they send you that they used recyclable material for the seat covers. Big mistake...I am embarassed to let anyone in my car. I sent an email to Ford customer service and never got a reply back. Is there any way we can get them to respond to this since it is not a safety issue????
#50 of 259 Re: seat wear [joe19403]
Oct 30, 2009 (4:31 pm)
My drivers seat has the same creasing on the side near the door in addition to the stains on all of the seats from plain water. I read somewhere that they used recyclable material for the seat covers. I emailed customer service and they ignored my email which really pissed me off. This is our 5th Ford vehicle.
#51 of 259 08 ford escape seats
Oct 30, 2009 (4:59 pm)
Yes, I too, have been duped by the cute little Ford Escape. I have the 08 and I also have the interior issues that everyone else is complaining about. I dropped a small piece of chocolate on the drivers seat and tried to clean it-what a mess. The chocolate came out, but the water stain looks terrible, Now that everyone is so sick with the flu, me and my husband are using the hand sanitizer like crazy, and he was driving and spilled some on the seat, now it looks even worse. I got out the manual and they said to get the Motorcraft cleaner for the upholstery, but that didn't even help, the seats look awful in that SUV, it is very embarrasing for anyone to see my interior, I feel like a total slob, but I just can't get them clean!! I really hope that they are happy with that recycled "green" crap that they are making our seats out of?? And by the way, on a long trip those seats are a killer, my husband has a little 03 VW Jetta that is so much more comfortable than the Ford, if it wasn't for taking our animals on trips with us, we would be taking the Jetta instead!!! Thanks FORD for the $24,000 piece of crap!!!
#52 of 259 Re: how to clean the seats [keytexas]
Oct 30, 2009 (5:00 pm)
My escape is a 2008 and received it in April 2007. I cleaned them many times (6) by just spraying the seats with a cleaner and still looked stain. Then I tried the water in the bucket with cleaner on a Hot summer day and soaked the entire seat and they looked like new for a while. It poured here last week and they look like sxxx again. This is my third ford and just may be the last one too..........
Thanks ford you suck!!!!!!!!
#54 of 259 Re: 08 ford escape seats [marypal]
Oct 31, 2009 (6:59 am)
i was at the dealership the other day for an oil change. this dealership is quite good--the service manager actually admitted to a defect in the Escape last year (leaking tranny fluid). so i figured they'd be upfront about the upholstery flaw. nope. guy acted perplexed when i mentioned it to him. the only thing he would come up with is ford spray on product to clean it. i know from these boards that it won't work. i plan to keep this car for years so am not worried about the effect of any staining on the trade in. i also don't have small kids or others eating or drinking in the car. the problem is relatively minor for me. still, it's frustrating that the stains won't clean up and that using any cleaning liquid leaves even more of a stain.
#55 of 259 Re: '08 escape seat stain problems [dianita]
Nov 11, 2009 (3:37 pm)
Hey there I have an 09 escape the same problems have occurred after dealing with the dealership for over 6 months I called Ford.
Finally 4 months later and lots of calls I got a call today from the service manager at our dealership where I bought my escape.
Ford has finally said that the problem is something they are taking blame for.
The fire retardent used on the fabric is causing the staining.
I am happy to say that tomorrow I have an appt at the dealer to have new material ordered for new seat covers and they are going to give me a loaner car once the new materials come in since the car will be tied up for 3 to 4 business days.
the posting was released by ford On 11/6/09 .Good Luck : :
Nov 11, 2009 (4:00 pm)
It's good to know that some of the Ford Dealerships out there possess integrity sufficient to solve major issues for their customers. Unfortunately that is not the case here in the Lewisville area. Even writing a letter to the Service Manager at the local dealership that has always serviced our Ford vehicles, I have not received a response by phone or letter. The same goes with the head kahuna at Ford who received a certified letter. Nothing.
So good for you "dianita", at least it seems Ford will come through for you.
#57 of 259 I think I found the solution!!
Nov 11, 2009 (4:22 pm)
Hey everyone like me that has the crappy Ford Escape Interior,
I bought the foam cleaner by Turtle Wax that has Oxy Clean in it, got it at Walmart. I loaded the seats up with the foam and scrubbed them with the brush that is on the can. After I had them good a clean with the foam, I took a clean wet rag and hot water in a bucket and wiped them down really good and got them really wet. Don't plan on driving for a while, unless you want wet pants. The next day put the car out in the sun so the seats would dry. Once they were dry I sprayed the living sh%t out of them with scotchgard and let that dry too. That was about 2 weeks ago, and they really look pretty good. The smell from the scotchgard was pretty strong, for about 2 days I drove around with the heat on high and the windows down a little, but now it just has a nice clean smell, and the seats look new. Hopefully they will stay looking this way. I was scared to wet them like that, but I thought, "Hey, they can't look much worse than they already do"
#58 of 259 Re: '08 escape seat stain problems [pearl09escape]
Nov 11, 2009 (4:51 pm)
Did they say what the purpose of making the seats fire retardant was?? I swear with everything that they are making flame and fire retardant, (mattresses, furniture, carpet, pajamas and now car seats), that is probably why everyone in this country is dying of cancer!! Why can't they just leave well enough alone??
If someone is dumb enough to smoke in their car, then they deserve to have burn holes in the seats, or is that just in case the whole car is on fire, the seats won't burn, but we will?? How stupid....
I am glad that they are at least going to help you with your interior, I guess you got a good dealer.