Last post on Feb 21, 2013 at 7:27 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, SUV
#227 of 255 Re: 2008 Ford Escape Seat Fabric [christofferson]
Aug 03, 2012 (6:20 am)
I did much the same as you did, contacted everyone from the dealership level up to the corporate level. I included copied pages from these forums where scores of people complained about the disgusting seats. What chaps me are the suggestions regarding how to clean the seats. Folks like mean well, and the interim of trying to get Ford to do what is right for the customers it can be helpful to try. But the fact of the matter is..... we shouldn't have to do that. Most Escape owners paid $23K plus for their vehicles and they shouldn't have to deal with the seats! Ford should recall the Escapes with the horrible fabric seats, in OR out of warranty, and replace them. I am dumbfounded when Ford corporate customer service continued to say they get few complaints. Well, guess again. However in spite of my sending the scathing testimonials about the seats - they do nothing.
#228 of 255 Re: 2008 Ford Escape Seat Fabric [keytexas]
by steve_ HOST
Aug 03, 2012 (6:23 am)
But the fact of the matter is..... we shouldn't have to do that.
That's about the size of it. No one else is routinely cleaning seats on the forums like Escape owners.
#229 of 255 Re: '09 seat stains can I still get replaced? [babbs3]
Aug 18, 2012 (7:28 pm)
I have a 2006 escape and have had lots of water stains on the seats. I had it detailed today and the seats look brand new! I am getting ready to trade it in on a 2013. The salesman assured me that the seat fabric is not the same. It did look thicker and better quality. Also the new ones have what I have missed which is the recirculating option. I love the look of the 2013s . The get up and go is much better, even with the air conditioner on!Can't wait to get a new one.
#230 of 255 Re: '09 seat stains can I still get replaced? [marms1]
Aug 19, 2012 (5:51 am)
Beware, I have a 2011 Ford Escape and had to have the driver seat fabric replaced after a week of ownership. I would even go so far as to have the dealer spill some water on the seat in the showroom and see if it stains.
#231 of 255 Re: '09 seat stains can I still get replaced? [marms1]
Aug 19, 2012 (7:27 am)
i would also do the water test before i sign on the line for this car. ford replaced my water stained front seats on my '08 in '09. the allegedly "improved" material stains just as much.
Aug 19, 2012 (9:10 am)
My 2009 Escape died in a car accident about a year ago. The bright spot in losing that car was that I didn't have to be embarrassed by the seat stains anymore. It made us look like we were a family of incontinents, and I tried everything suggested on this forum. The seats made from recycled material are the problem, NOT the cloth ones. So I wish you all well, but that material is not going to suddenly clean up beautifully, and Ford knows it. And one more thing, a 15 mph "tap" to the front end totals the car. Insurance companies don't want to replace all the fancy and expensive electronic equipment. Loving my `98 Mercedes E 320 bought on Craigslist for 3G though. And guess what I love best - leather seats!
#233 of 255 Re: Buh-bye! [escapeartist2]
Aug 19, 2012 (9:44 am)
The stone 'leather' seats on our 2013 are FILTHY after 6 weeks of use. Now, it's been in the shop three times, so maybe the service guys' trousers were dirty... but these get dirty much easier than the 'leather' in our old '08. Leather cleaner/conditioner cleans the material... but guess what color the stitching is after the cleanup?
#234 of 255 Re: Buh-bye! [escapeartist2]
Aug 20, 2012 (12:14 pm)
Sorry to hear about your accident and total status as l5mph. Even though your description of condition (incontinents) made me laugh it really isn't funny. Here's something I just found out 2 weeks ago. My brother had a 2008 Focus that spots were appearing out of nowhere on all his seats. He only told us AFTER he sold the car. His daughter had a 2011 Lincoln SUV with leather and she had stains from her denim jeans that the dealer tried to get out more than once. She made the dealer promise to not reduce price on the trade in. She bought a different car. Sounds like Ford just doesn't get it with the seat problems. I hope the 2013 seats are different. Wake up FMC.! Good luck with your new Benz.
Dec 10, 2012 (8:44 pm)
Hi Everyone. I think I can help. If your a DIY kinda car owner and do not want your vehicle detailed, here is what you do. Go buy a Bissell Pro Heat Pet 2x hand held machine from walmart (97 bucks with tax). Spray the heavy soiled areas lightly with a mild all purpose cleaner that is safe for fabric. I recommend Woolite Oxy Deep. Then scrub and extract with the home spot shampooer. Make sure to cover the entire seat including the sides. Move the machine through each area slowly to extract as much water as possible. Repeat this process twice to be safe and and extract at least 3 more times. Total time should be about 20 minutes per seat. Next coat your entire seat, while still slightly damp with Scotch Guard Auto (4 bucks). Move in straight lines up and down, then left to right to ensure total coverage.
The Ford seats you are talking about are a recycled material that has been made fire retardant. It is these features of the fabric that cause them to water stain. By evenly cleaning, drying, then protecting the seat, it should solve your problem. Good Luck -Adam-