Last post on Sep 27, 2013 at 2:41 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, SUV
#195 of 259 Re: seats [babbs3]
May 30, 2012 (2:02 pm)
I have been fighting Ford for ages about the horrible seats. That includes copying pages and pages of these forums and sending them to corporate Customer Service... VP of Customer Service and two local dealerships. Nothing.
A month ago when the transmission went kablooey, the service guy did send my Escape to detailing and did make it a week bit better. Yet the stains are starting again with each little raindrop or whatever.
Good luck. Ford doesn't care.
#196 of 259 Re: seats [babbs3]
May 30, 2012 (2:02 pm)
Well I too do care, that's obvious in my concerns over resale. I can live with it and I just received a recall concerning the seats,but not for the reason we are discussing.
#198 of 259 Re: seats [buddhaman]
May 31, 2012 (2:02 pm)
Please tell us what the seat re call is about. I didn't mean to act like I am the only one who is mad about these seats. It just seems to me that we are so used to accepting poor quality that Ford just keeps getting away with it. The only thing we can do is 1. complain 2. Not buy the product.
#199 of 259 Re: seats [babbs3]
Jun 01, 2012 (6:57 am)
After reading the recall in entirely it appears the covers in question are for Marathon after market seat covers. I guess I was just so happy to get a seat cover recall notice that I didn't see the aftermarket portion. Sorry.
#200 of 259 Re: '09 seat stains can I still get replaced? [kklbs]
Jul 10, 2012 (12:40 pm)
I am having same issue with my 2012 Ford Focus...............water stains from a damp bathing suit. Seats were replaced in Oct 2011 for water stains from water bottle condensation. Ford has terrible customer service. She told me it was obviously a split pop. The water stain is a perferct body shape with bum on the seat and back on the back portion of the seat. So frustrating...any suggestions?
#201 of 259 Re: '09 seat stains can I still get replaced? [lisam5]
Jul 10, 2012 (2:05 pm)
We have resigned ourselves to the fact that even though Ford was aware of the problem, they didn't and won't address it. Really po's me. I've been a Ford man my entire life. 43 years of driving that I might have to look at others next time I buy.
Jul 10, 2012 (3:04 pm)
I've got an 08 & 09 Escape
both have different color cloth seats-
I've read all these posts- wonder why you buy a vehicle with cloth seats
mine look like they are brand new
course we're a bit carefull
wife did have a pretty stained passenger seat-
quote, "not sure what I spilled on them"
found out don't try to spot clean- clean the whole seat-
I didn't quite like the results- so
I got out the house Bissell Steam Cleaner- and since I had good luck with a cheap Carper & Upholstery Cleaner I buy at Walmart for the carpets decided to use it on her Escape seat
results- her seat looks like it just came off the showroom-
can take a picture of that seat- all the seats on both Escape if you'd like
short of it- the seat material might not be the best for wet swimming suits, water, or pop, coffee- but they can be cleaned-
any good detail shop will tell you this-
so- before you go to sell or trade in
do what the dealers do- send it to a good detail shop
ps- I thought about Scotch Gaurd- but they aren't that hard to clean and show as good as new- jmo
#203 of 259 Re: '09 seat stains can I still get replaced? [lisam5]
Jul 11, 2012 (11:34 am)
Well if a 2012 Escape is still having stain problems what can we expect from the 2013? Ford does NOT care. I can swear that my 2011 has NEVER had anything spilled on the seats EVER and I have cleaned 3 mysterious spots that suddenly appeared. Two times the spots were in different areas and the car wasn't even driven. Believe me please that 1. The interior of my car is always clean and there is no eating, kids, or pets in my car 2. It has been stated by others that the problem is due to the recycling material Ford uses. 3. Leather is better but some of us can't afford it. 4.Ford has already stated they are going to use recycled material in the 2013. Wow, lots of bucks (see new prices) for the new Escape eh?. Ford just turns a deaf ear when we complain. I'll not spend my money on poor workmanship.
#204 of 259 Re: '09 seat stains can I still get replaced? [babbs3]
Jul 11, 2012 (3:34 pm)
you don't want to hear about a 2008 & 2009 that have a total of 106,087miles- and the seats look like brand new
you don't want to see pictures
you just want to say ford is crap
I don't think you have a clue
have you ever done a search on how much stuff is recycled that is in everday items we all use
because you feel ford cloth seats are poor workmanship, you whine
quit already- you have no basis to state Ford cloth seats are junk
I can show you ford interiors are as good as the next
I have the bottom of the rear seats out, and the headrests out- they are in the cargo trailer- you take them and compare to a brand new Chevy, Chrysler, Dodge-