Last post on Sep 27, 2013 at 2:41 PM
You are in the Ford Escape
What is this discussion about?
Ford Escape, SUV
#185 of 259 Re: '09 seat stains can I still get replaced? [kklbs]
Apr 30, 2012 (8:10 am)
Where is this dealership?? Horrible. If I went through what you have, i would absolutely never, ever buy Ford again. Make a video and put it up on YouTube. I'll watch it.
#186 of 259 Re: '09 seat stains can I still get replaced? [kklbs]
May 01, 2012 (11:16 am)
You deserve not only new seats but one hell of a apology from Ford Motor as well as a fine imposed on that dealer. I can't believe that Ford can get away with these criminal actions. To put on 2080 miles on a car can only mean they were using it either for personal trips or loaning it to un known people. I recently received the new pamplet for the 2013 Fords and guess what? they have the nerve to list the new recycle materials that will show up in these cars. Huh? My 2011 Escape has two new stains (thought I got rid of them) but I know there will be more before the lease is up. You have been more than cooperative with these jokers and you can be sure non of the executives would ever have to put up with this nonesense. They should all get jail time!
#187 of 259 Recycled Piece of Junk
May 01, 2012 (12:30 pm)
We had our brand new 2011 Ford Escape for maybe one week and noticed a stain on the driver's seat. After emailing Alan Mulally (president and CEO of Ford), and emailing back and forth to Lynne Buckman (executive liason at Ford), the dealership was still hesitant to do anything. We insisted, and after attempts to clean the seat at the Ford dealership, they were forced to replace the driver seat fabric. We asked that all seats be replaced with a different material, but they would not do it. The salesman who sold us the car must have been under so much pressure at the dealership that he either resigned or was fired. Anyway, we now have to be extra careful not to spill anything on the seats. I would never buy another Ford after this experience and will always check to make sure the vehicle has no recycled products in it. Ford was so intent on pleasing the green community and getting acclaim for using a recycled product that they failed to thoroughly test it and will not stand behind their product now!!
#188 of 259 Re: Recycled Piece of Junk [halubdesign]
May 03, 2012 (2:54 pm)
You have been treated like you bought this car from a junk yard and you are expected to live with it. I bet you that you will not even have to spill anything on those seats to see a spot. I have not spilled or eaten or had a pet in any car for over 35 years. The stains I had, just appeared on their own. Do you think Mulally would ever put up with this? Oh yeah, he gets leather so i'ts not his problem. If I were keeping my Escape I would have to get seat covers...Oh man are we in the 60's again? I feel bad for you but the only thing we can do is NOT buy anymore. That seems to be the only solution.
#189 of 259 Re: 2008 Ford Escape Seat Fabric [fender112]
May 04, 2012 (9:02 am)
Use Oxyclean spray carpet cleaner and a soft brush, wet and brush it well. Put a clean towel on top and press down to soak it up. This works very well--I've done it many times on my Escape seat fabric, from spilling cokes, to my little niece shaking and spraying a liquid yogurt drink. it all came out.
May 23, 2012 (11:28 am)
When it rains and my wife opens the door or doors on her 2008 escape water from above the door drips down on the seats. This has caused a discoloration on the seat. I don't know if it is cuased by acid rain or just inferior cloth being used on seats. Apparently there is nothing that can be done as the warranty is up. Any suggestions on to restore the seats?
May 23, 2012 (11:32 am)
The lower inside door panels are rusting. We have had the car for almost 5 years. Do you think I should contact Ford, the dealership or fix it my self as, I I'm not sure the warranty covers rust, but only corrosion
#192 of 259 Re: seats [buddhaman]
May 24, 2012 (9:27 am)
it's caused by the extremely inferior quality of the seat covers. even tho the warranty is up, look on this thread or online to find out the service alert number for this problem. if you're lucky enough to have a relationship w/a decent dealership, they may be able to replace the seat covers a minimal cost. if no luck, read up on this thread about what cleaning methods work. i've used woolite pet odor cleaner with some success (and i got my front seat covers replaced on my 2008 while still under warranty, altho they still stain--ford will not use anything but that awful recycled material). unlike a lot of other posters here, i don't care very much about the staining so if a cleaning method doesn't work, i'm not too concerned.
#193 of 259 Re: seats [mariposa7684]
May 24, 2012 (10:28 am)
I don't mind the staining except for the astetics and a concern about the affect it will have on resale value. Thanks for the info.
#194 of 259 Re: seats [buddhaman]
May 30, 2012 (10:55 am)
Well I for one do care. If I caused a stain than shame on me, but Ford should stand behind complete replacement of these horrible seats. I wonder what the dealer will say when you try to trade it in? Even the poor person who tries to buy it from you will think Huh. We spend enough on cars and having seats that look like they come from a farm just isn't acceptable. Can't wait for the 2013 version of seat material. The fact that they are using recycled bottles (or whatever) tells me that it must be cheaper for Ford and they really don't care about consumers. Well this is one buyer who does care.