Last post on Feb 21, 2013 at 7:27 PM
You are in the Ford Escape
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Ford Escape, SUV
#163 of 255 Re: Escape seat stains [escapeartist2]
Aug 05, 2011 (7:43 am)
i used the woolite pet oxygen cleaner on the 2 yr old stains on the back seat. took a couple applications until i could see a difference. all the tsains are gone w/the exception of a french fry grease stain (and that one doesn't looks as bad). my front seats were replaced in 2009 w/the "new" material which seems to be the same as the old material. got some white ringed marks this winter. rinsed them w/water and they went away. still, i am as confounded as the rest of you why ford continues to use this stuff. evidently they feel it doesn't cost them as much to respond to a very small minority of unhappy customers.
#165 of 255 Re: Escape seat stains [mariposa7684]
Aug 30, 2011 (1:41 pm)
We have a 2008 escape that had the same stains. The dealership sent Ford pictures before the warranty was up and they replaced the seat covers and made an adjustment to the sunroof. Now 3yrs and 65K miles later the sunroof is rusting and the dealership and Ford are refusing to repair it because now it is "out of warranty".. even though it is barely past the 3 year mark and it is rusting through. "Built Ford Tough" Right!, except if it rains.
#166 of 255 Escape seats
Sep 01, 2011 (3:22 pm)
Sorry to hear about the rusty roof. I can't believe that Ford gets away with such awful quality. I met a man last week and he said that his 2008 Escape had new seats installed and they are still staining. He is going to pay for new leather seating. Huh? Ford depends on owners to correct problems themselves,thus we continue buying their mistakes. Just like the guy who thinks 70,000 miles on a transmission failure is not so bad. Hmmmm
#167 of 255 '09 seat stains can I still get replaced?
Sep 08, 2011 (3:06 pm)
The lease is up for my 2009 Ford Escape and I am planning to purchase it in a few days. I was out here doing some research on whether or not I should buy Ford's extended warranty when I found out there was a TSB for the seat material issues. The stains have been a nuisance and eye sore from just water. What are the chances Ford will offer to replace?
#168 of 255 Re: '09 seat stains can I still get replaced? [ljpokas]
Sep 08, 2011 (3:19 pm)
You need to try to get them to replace the fabric. I thought the TSB was on 2008 models, but if so let them know the same defective fabric swatch was used in your vehicle. My problem was with my brand new 2011 Escape. The dealer did replace the driver seat with the same recycled fabric but no problems yet. It's a shame I have to be extra careful in that vehicle!
#169 of 255 Re: '09 seat stains can I still get replaced? [halubdesign]
Sep 08, 2011 (3:30 pm)
Thanks for the quick reply. It is ashame that these issues continue. Posts out here said the TSB was for the 2008/2009 Escapes built on or before 5/14/09. Hopeful! I am sending the salesman who is preparing my paperwork a note about it. Chrysler had the same problem with the Jeeps. Now to decide whether or not to buy the extended warranty.
#172 of 255 2011 Ford Escape recycled material seat durability problems
Sep 08, 2011 (10:36 pm)
I have a 2011 Ford Escape with the so-called environmentally friendly recycled material seats. I don't care much about the touchy-feelie environmental stuff. I just want a seat that's comfortable and durable.
I baby my vehicles, and weigh under 200 pounds. But the bottom of the driver's seat is already fraying and splitting at one of the seams. I am sure I can get this repaired under my warranty, although I am not looking forward to leaving my new Escape at the dealer for a day to get this fixed.
I just wonder if this is a one-in-a-million problem, or if lots of people are seeing durability problems in this "wonderful" recycled material.