Last post on Jun 06, 2013 at 6:14 AM
You are in the Toyota Highlander
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Toyota Highlander, SUV
#159 of 168 Extended Warranty & Maintenance
Jun 04, 2013 (9:48 am)
I just bought my 2013 Highlander SE, I paid the following for Warranty and Maintenance. One of my friend said I paid too much for the maintenance. Am I am ripped off paying this price?????
Warranty (7Yr/100000Miles) : $1000
Maitenance (4Yr/45000) : $600
#160 of 168 Re: Extended Warranty & Maintenance [ben123456]
by Stever@Edmunds HOST
Jun 04, 2013 (10:04 am)
The Edmunds Car Maintenance Guide says that oil changes and filters and a couple of tire rotations will run you about $676 over 45,000 miles (that's for a Beverly Hills zip code, so your actual costs could be less).
So the Maintenance is close to a wash, assuming the dealer doesn't upsell you something every time you go in for service. I'd rather take care of all that stuff myself and not get tied into a plan. Don't forget that your first two years of maintenance are free too, so you're only buying ~20,000 miles of maintenance.
The 2013 Highlander's warranty is 3/36 for the basic coverage and 5/60 for the drivetrain. My guess is that the extended warranty is aimed at the drivetrain too; in any event you are only getting 2 years and 40,000 miles extra on the drivetrain. But you may come out ahead if the electronics go south on you and the extended warranty covers those parts.
I don't believe in buying extended warranties. Some people wait until the factory warranty is almost up before buying one. That way they have an idea of how reliable their car is (and they may have wrecked or sold it in the meantime). If you purchased a Toyota backed extended warranty, you may not be able to buy it again if you cancel it now so check on that before asking for your money back.
If you didn't buy a warranty backed by Toyota, I'd dump it for sure.
Enjoy the new ride!
#161 of 168 Re: Extended Warranty & Maintenance [ben123456]
Jun 04, 2013 (2:02 pm)
$600 for 4 yrs/45k miles of "Maintenance" looks like a fair price, depending on what that includes. Oil changes & tire rotation alone every six months can add up to that sum in four years.
#162 of 168 Re: Extended Warranty & Maintenance [steve_]
Jun 04, 2013 (3:57 pm)
Hi Steve, thanks for your message, the extended warranty is called Toyota extra care , it covers everything (inlcuding all electronics) bumper to bumper pretty much except wear and tear like tires, brakes etc. I will go check with the dealer if I can take it back...
#163 of 168 Re: Extended Warranty & Maintenance [famwald]
Jun 04, 2013 (4:02 pm)
famwald, $600 Maintenance include oil chnages , tire rotations and two major services (30000 and 45000) for four years. So like you said I think it is fair price for maintenance. One thing that bugs me is the warranty for 1000 bucks...and I am just consoling myself that I am not paying this upfront included both in the 0% finance for 60 months
#164 of 168 Re: Extended Warranty & Maintenance [ben123456]
Jun 05, 2013 (6:18 am)
Most states have a law generically known as the 3-day "cooling off" period on a contract. Perhaps you can cancel if you're within the 3 days. Otherwise, don't second guess yourself. You have bought peace of mind. Inside seven years, anything could go wrong and you might get your money's worth out of it. That's my 2-cents.
#165 of 168 Re: Extended Warranty & Maintenance [famwald]
by Stever@Edmunds HOST
Jun 05, 2013 (6:52 am)
That's an old wives tale I'm afraid. The only cooling off period applies to door-to-door sales (think encyclopedias and vacuum cleaners). NJ will let you take a lease contract home overnight and I think CA has some used car laws about unwinding deals, but once you drive a new car off the lot, it's yours.
Can You Return the Car You Just Bought?
#166 of 168 Re: Extended Warranty & Maintenance [steve_]
Jun 05, 2013 (3:26 pm)
I agree with you about the car, but the extended warranty....?
#167 of 168 Re: Extended Warranty & Maintenance [famwald]
by Stever@Edmunds HOST
Jun 05, 2013 (3:47 pm)
Oh right, sorry about that. Sometimes I skim a bunch of boards and forget what the thread was really about.
Seems like most extended warranties can be canceled up to 30 days but it varies. Have to look at the contract. For a while one or two companies (Honda?) would give you your money back if you never made a claim during the extended warranty period.
#168 of 168 Re: Extended Warranty & Maintenance [steve_]
Jun 06, 2013 (6:14 am)
" For a while one or two companies (Honda?) would give you your money back if you never made a claim during the extended warranty period. "
We once bought that type warranty in 1999, on a used Ford Explorer with 4-wheel drive, purchased (locally) for our teenage son. It was through Hendricks Motor Group, a national company. After the 3 or 4 years ran with no claims, we got 100% of our money back with no hassle. Very nice deal.