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Onstar in Enclave

20 messages,  Last post on Sep 24, 2007 at 10:45 AM

You are in the Buick Enclave Forum. Your Hosts are steve_ & tidester

What is this discussion about? Buick Enclave, SUV


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#17 of 20
Re: Onstar in Enclave [bobelew] by docrw
Sep 24, 2007 (10:08 am)
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Replying to: bobelew (Sep 21, 2007 4:01 pm)

I think the issue a lot of people have with OnStar, myself included, is that GM does not offer an alternative to the calling feature. They offer a stand alone navigation system so that you do not have to use OnStar but they refuse to offer bluetooth as an option. Personally, I think this is an even bigger deal than the navigation. I would pay for the OnStar service for the navigation if I felt it was better than the in-dash unit. However, I refuse to pay extra to make calls from my own car and get another phone number to keep track of, since OnStar only works with Verizon. If I can get a Nissan Altima, or Toyota Corolla with bluetooth, but not a $45,000 CUV, it is obviously not a cost issue. On top of that, Cadillac offers bluetooth on the STS, so it is not a technology issue. Thus, it comes down to a profit issue, where GM can maximize the amount of revenue they get from OnStar.
#18 of 20
Re: Onstar in Enclave [docrw] by booster2
Sep 24, 2007 (10:45 am)
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Replying to: docrw (Sep 24, 2007 10:08 am)

Yeah, aside from the privacy issue, that's my main problem with it. For the money it costs and the market segment they are trying to capture, it's a very lame setup to say the least. The bluetooth would be the way to go but,like you said, that diverts profit away from GM. For an operation that is in such bad shape and trying to get people into their showrooms, that's a very non-competitive setup for sure. I guess you can't completely get rid of the stagnant/backward thinking that has been the hallmark of GM for years. Actually, this would be the first GM vehicle I've owned since 1972, and the way it's looking now, I'm thinking it probably won't be the second one. I personally know 3 people who decided against the Enclave over the Onstar issue, some for the privacy, some for having to buy what they don't want. Hopefully for Buick and GM, after the initial sales rush to the new vehicle dies, This thing won't become one of those dinosaurs sitting around at showrooms for months on end. Time will tell I guess....unless of course they get their heads out of the sand and make it an option.

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