177 messages,
Last post on Feb 28, 2013 at 2:01 PM
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#148 of 177 Hyundai Veracruz Throttle/Acceleration Problem
by gsutherland
Oct 10, 2011 (6:28 pm)
While driving at 70 miles an hour using cruise control, the car jerked, check engine light came on and the car completely stopped accelerating. There was no response when pressing the gas pedal. Luckily we were near an exit, we were not rear ended by a truck and were able shift lanes and to roll off and put our hazard lights on. On the exit the car came to a dead stop. After checking the engine we turned it off and the car started back up and were able to drive to a local service station concerned about driving any farther. The mechanic was able to determine there was and error code related to the throttle control. On restarting the car the engine lights reset and the car ran normally.
We continued on our trip and when returned home brought the car to to the Hyundai dealer where it was purchased to service the car. After they examined the car we were told there was nothing they could do as there were no error codes in memory and we should continue to drive it until it happened again. When I mentioned that there was a technical service bulletin regarding the throttle sensor and it should be either replaced or tested, I was told that they could not do anything until an error was recorded in the memory of the computer because Hyundai USA would not cover anything under warranty even though this was a serious safety concern and would most likely occur again. When I asked if it was likely to occur again, I was told it most likely would happen soon and too be careful.
A month later, when traveling on a long trip, it happened again traveling at about 65 mile per hour. This time there was no shoulder but I was able to partial pull of the road and put on my hazard lights as cars drove by and avoided hitting mine. Based on my prior experience, I turned the car off and was able to restart and move again. This same situation occurred four (4) more times as I was able to get my car finally back home to the Hyundai dealer to service the car.
The Hyundai dealer replaced both the throttle sensor and the pedal assembly and the car appears to be working properly for the last two weeks.
Having researched the problem with acceleration, I have learned that a number of other owners have experienced this similar and potentially dangerous problem. After speaking with other Hyundai service technicians I was told off the record that this was not an uncommon problem. As the throttle sensor cost less than $30 I am not sure why Hyundai did not address this problem when I first brought the car in for repair or as a recall as the consequences could be much more serious.
#149 of 177 2010 veracruz factory bluetooth
by jimsist
Oct 26, 2011 (6:03 pm)
bought this 10 days ago and no one at the dealer can help me find out what model is the bluetooth. how to pair my phone to it. the bluetooth is a round button with a green phone and a red phone on the button. it is on the console with the mike next to the rear view mirriw. each time i try to search with my phone it comes up no device found. called att no help,call hyundai and they said that it was factory installed.can anyone help please>thanks jim
#150 of 177 Re: 2010 veracruz factory bluetooth [jimsist]
by bigjimd2804
Oct 26, 2011 (6:26 pm)
Hate to tell you this, but you aren't describing an OEM Bluetooth device. The OEM Bluetooth replaces the factory roof console sunglass holder and Is totally self contained. It isn't clear if you bought this vehicle new or used;if new the dealer owes you the instructions. You might look for a name or model on the control and then Google it,or snap a pic with Google goggles.
Jim
#151 of 177 Re: 2010 veracruz factory bluetooth [jimsist]
by bigjimd2804
Oct 26, 2011 (6:46 pm)
You also need to know that Bluetooth in the Veracruz has never been available "factory installed", it is only available as a dealer installed accessory. The Hyundai OEM Bluetooth is made by blueconnect; they supply many car manufacturers their devices. Yours sounds like it may be made by Parrot.
#152 of 177 Re: 2010 veracruz factory bluetooth [bigjimd2804]
by jimsist
Oct 27, 2011 (6:17 am)
the car is used. but whin i called hyundai they pulled up the paper work and said that it was a factory from the koren factory the only poe adds was floor matts,splash guards roof rails and rack.even the dealer has no record except from the sticker .how to i find the parrot site.how to i tack a picture and up load to google? i thank you in advance jim
#153 of 177 Re: 2010 veracruz factory bluetooth [jimsist]
by bigjimd2804
Oct 27, 2011 (6:56 am)
Are you in the United States? I've been a Hyundai owner since 2007, and have never seen a Veracruz come through from the POE with Bluetooth. Obviously you have the exception, but mine (and every other one I have seen) have a unit that looks like this:
OEM Bluetooth
Take a close up of the parts and send to me, I'll see what I can do to help.
Jim
#154 of 177 Re: 2010 veracruz factory bluetooth [bigjimd2804]
by jimsist
Oct 27, 2011 (6:58 am)
I did find some letters and number from a sticker on the wire.ROU 5752D1-00.thats on the top now on the bottom is BB0808106-TW thats the best i could see.even took the sticker off into better light.the wire is comeing from the headliner .the mike is next to the rear view mirrow and is held on by a clamp.thanks in advance jim
#155 of 177 Re: 2010 veracruz factory bluetooth [bigjimd2804]
by jimsist
Oct 27, 2011 (7:06 am)
yes this car is a exception even came with a 2tone leather seats.yes in charlotte nc the car was built 9-06-09 sent to the dealer in june of 10 is was bought from the dealer 2 weeks after it was sent.is was sold on 10-06-2011 to me .im the s 2nd owner it was hyundai cerified so it just a good as a new one.i got a 100,000 mile power train warrnety wats left of the 5year or 60,000 new car warrnety wich means i have at least 40,000 mile left or 3yrs.thanks again.
#156 of 177 Re: 2010 veracruz factory bluetooth [bigjimd2804]
by jimsist
Oct 27, 2011 (9:43 am)
i know that this a crazy question but how do i upload a picture to you.