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Subaru Tribeca Extended "Gold Plus" Warranty

26 messages,  Last post on Apr 22, 2009 at 10:50 AM

You are in the Subaru B9 Tribeca Forum.

What is this discussion about? Subaru B9 Tribeca, SUV

Messages Page 2 of 3

#7 of 26 Re: subaru gold [kmartin] by paisan

Sep 14, 2007 (10:05 am)

Replying to: kmartin (Sep 13, 2007 8:58 pm)
I got mine through a special deal but you can apparently haggle on em. I would suggest getting it online from http://subaruwrxparts.com/security.html they were the cheapest I saw when shopping around.
 
-mike

#8 of 26 Re: subaru gold [paisan] by megreyhair

Sep 18, 2007 (7:49 am)

Replying to: paisan (Sep 14, 2007 10:05 am)
It said "These plans come with a free, money-back guarantee- if you never use the plan benefits during the coverage period, your money is refunded in full- YOU CAN'T LOSE! " How true is that?

#9 of 26 Re: subaru gold [megreyhair] by cptplt

Sep 26, 2007 (9:57 am)

Replying to: megreyhair (Sep 18, 2007 7:49 am)
I'd have to check the fineprint but I believe its prorated after a certain point.
FWIW I think they are only worth it if you plan on keeping it a long time and get the longest coverage as you already have a 5/60 powertrain factory warranty. having said that I broke even before 5/60 as my a.c went kaput and was covered by the ext warranty and it would have been 2 grand plus for what they ended up doing.

#10 of 26 Re: Tribeca Subaru Extended "Gold Plus" Warranty [awd_envy] by elislord

Sep 29, 2007 (7:29 pm)

Replying to: awd_envy (Sep 09, 2007 8:06 pm)
All I say is GOOD LUCK!!
I bought a new 2006 B9 Tribeca witht he extended 100k warranty. At 57k miles my passenger front ball joint collapsed after I had complained to the dealership of noise in the front-end 3 seperate times and they diagnosed and scheduled a sway bar bushing to be replaced. The ball joint should have been covered under the regular power train warrenty never mind the extended warranty.
Well, Subaru denied the claim saying that the ball joint could't have just broken and I must have had an accident. Even though I had pictures of the scene that I sent, there was no external damage from an impact, only damage to the ball joint and fender and bumper from the inside where the tire smashed into it after the ball joint broke and where the front end of the car collapsed on the fender as it slid to a stop in the dirt on the side of the road (fortunately I was only traveling 15 mph when my car stopped steering and went into the dirt). So, I'm left to fight legal battles over a $6k claim because my insurance won't cover it because I didn't have an accident.
Interesting that the service manager at the dealership agreed with me but the owner of the dealership pushed hard to have the claim denied by Subaru Warranty - something I've learned since that he's done numerous times.
 
Needless to say - I WILL NEVER BUY ANOTHER SUBARU!!
 
Just my personal experience.

#11 of 26 Re: Tribeca Subaru Extended "Gold Plus" Warranty [elislord] by ateixeira

Oct 01, 2007 (9:21 am)

Replying to: elislord (Sep 29, 2007 7:29 pm)
That is the 3rd time I've read the same story, pretty much cut and paste. Cross-posting is against the Town Hall rules.
 
Plus, it's your dealer that is the problem.
 
Check out this guy's experience:
 
danellh, "Forester Interior & Passenger Comfort Questions" #63, 30 Sep 2007 10:15 am

#12 of 26 Re: Tribeca Subaru Extended "Gold Plus" Warranty [ateixeira] by paisan

Oct 01, 2007 (8:06 pm)

Replying to: ateixeira (Oct 01, 2007 9:21 am)
There may be missing things in this story.... Often times things are left out etc.
 
As Juice said, the dealer pushed for some reason to NOT have it claimed under warranty, and that's who I'd take issue with, not SOA themselves as the dealer has direct input on it.
 
-mike

#13 of 26 Re: Tribeca Subaru Extended "Gold Plus" Warranty [paisan] by elislord

Oct 03, 2007 (6:39 am)

Replying to: paisan (Oct 01, 2007 8:06 pm)
Sorry about the cross posting - I just found this site and was unaware of the rule.
I think there's something with this owner too but I don't know how to proceed there. I am friends with the salesperson who sold me the car. She has since left the dealership but told me that she has seen this owner do this to several customers with warranty claims. She said he has a habit of petitioning SOA to deny the claim. The Service Mgr I am dealing with told me he agrees with me and in printing out my service history, pointed out several areas where I had complained of front end noise and problems and said "these should help you".
My question is, when SOA sides with the owner and denies the claim, who is now the problem; the owner or SOA? Also, is SOA denying this to try to stave off a big recall? Looking through these posts you see numerous occurances of front end noise being diagnosed as a sway bar but the repairs are NOT fixing the problem. Could it be the problem is bigger and SOA is trying to avoid dealing with it? Also, the ball joints in the Tribeca do not have a grease fitting so they cannot be properly inspected and lubed during maintenance appointments. How do you know there is no problem if you can't properly inspect the parts?

#14 of 26 Re: Tribeca Subaru Extended "Gold Plus" Warranty [elislord] by paisan

Oct 03, 2007 (3:54 pm)

Replying to: elislord (Oct 03, 2007 6:39 am)
Ball Joints haven't been greaseable or inspectable in most cars for the last 15+ years.
 
I own and race subarus, including heavy ones like the tribecca, and this is just a freaky flaw that took place. I've rarely if ever, seen this in the last ~9 years I've been working on subies. I've seen it happen, but all the cases were due to an impact with a curb, pothole, etc.
 
-mike

#15 of 26 ditch the dealer by cptplt

Oct 09, 2007 (12:33 am)

why would the owner try to deny a claim?? while the labor rate SOA pay them may not be the "list price" its not chicken feed either and I'm sure they aren't losing money doing warranty work. I'm on my 6th subaru and have had Subaru extended warranty work on 2 and SOA and the dealer have fixed things which clearly aren't even covered. the dealer is the problem here.

#16 of 26 Getting ext. warranty for Subaru Forrester 2006?? by ajuliano

Jan 23, 2009 (12:03 pm)

Hello fellow subaru car owners:
    I am coming up on 36K miles on my subaru forrester and need everyone's input. I am wondering whether I should fork out the money to buy this extended warranty - either to 60K or 80K (with a $100 deduct). Is it worth it?? Should I get the Gold Plus one from the dealer (this one covers bumper to bumper).
  What are your thoughts!!??
  Acunurse

Messages Page 2 of 3

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