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Subaru Tribeca Extended "Gold Plus" Warranty

26 messages,  Last post on Apr 22, 2009 at 10:50 AM

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What is this discussion about? Subaru B9 Tribeca, SUV

Messages Page 1 of 3

#1 of 26 Tribeca Subaru Extended "Gold Plus" Warranty by awd_envy

Sep 09, 2007 (8:06 pm)

Can anyone give me their experiences with the extended warranty? Even though it's the "Gold Plus" plan it seems like so many things are not covered or there are so many loop holes SOA might weezle their way out of making good on a legitimate claim. I plan on keeping this vehicle for quite some time so the warranty is of interest to me; but only if they hold up to their claims.
 
I just purchased an 07 Tribeca and the dealer quoted me $1495 for the 6/100K plan (w/$50 deductible) and would also include free scheduled maintenances for 3y/30K.
 
Is this a fair deal? Has anyone had problems with legitimate claims? If you purchased it, would you purchase it again?
 
Thanks all!

#2 of 26 Re: Tribeca Subaru Extended "Gold Plus" Warranty [awd_envy] by ateixeira

Sep 10, 2007 (11:32 am)

Replying to: awd_envy (Sep 09, 2007 8:06 pm)
We got one for our 02 Legacy but have not had to make a claim. We did get the throttle cable replaced under the original warranty, and the dealer really rolled out the red carpet, got us a nice loaner and all.
 
Also, my wife has used the roadside assistance service - you get that for the full 6 years included in the price.

#3 of 26 subaru gold by cptplt

Sep 13, 2007 (8:50 am)

I had one for a 98 legacy and got my money back (almost replaced the entire a/c), oil leak, 2 power radio antennas and a few other stuff. never had problems with the dealer putting in a claim and they even replaced my timing belt for free as it was "fouled " by the oil leak even though I thought that should have been my responsibility. dealer also threw in a few freebies not really covered, lights in the HVAC panel.
 
had a new strut and wheel bearing on a 02 WRX under ext warranty also
 
nothing to claim yet on my 06 Tribeca, I paid 1560 for a zero deductible 7/100 for the Tribeca.

#4 of 26 Re: subaru gold [cptplt] by paisan

Sep 13, 2007 (4:01 pm)

Replying to: cptplt (Sep 13, 2007 8:50 am)
I bought the extended 5/100 for my 05 LGT recently.
 
-mike

#5 of 26 Re: subaru gold [paisan] by kmartin

Sep 13, 2007 (8:58 pm)

Replying to: paisan (Sep 13, 2007 4:01 pm)
Mike, what did you pay? Did you negotiate?
 
I have 33k+ on my '06 Tribeca, and with no real problems, I want to be covered for the long haul. I'm still trying to decide waht to do before the warranty runs out in a month or so
 
-Karen in AZ-

#6 of 26 Labor by ateixeira

Sep 14, 2007 (7:26 am)

Look at what your dealer charges for labor. Nowadays the local dealer wants $85-95 per hour. Imagine a full-day job, and one single repair could make you break even.
 
Even simple things add up to $600 or more very quickly.
 
What made us get the warranty was that the previous car we owned cost us $2500 in repais in years 5-7. Half the price of a warranty.

#7 of 26 Re: subaru gold [kmartin] by paisan

Sep 14, 2007 (10:05 am)

Replying to: kmartin (Sep 13, 2007 8:58 pm)
I got mine through a special deal but you can apparently haggle on em. I would suggest getting it online from http://subaruwrxparts.com/security.html they were the cheapest I saw when shopping around.
 
-mike

#8 of 26 Re: subaru gold [paisan] by megreyhair

Sep 18, 2007 (7:49 am)

Replying to: paisan (Sep 14, 2007 10:05 am)
It said "These plans come with a free, money-back guarantee- if you never use the plan benefits during the coverage period, your money is refunded in full- YOU CAN'T LOSE! " How true is that?

#9 of 26 Re: subaru gold [megreyhair] by cptplt

Sep 26, 2007 (9:57 am)

Replying to: megreyhair (Sep 18, 2007 7:49 am)
I'd have to check the fineprint but I believe its prorated after a certain point.
FWIW I think they are only worth it if you plan on keeping it a long time and get the longest coverage as you already have a 5/60 powertrain factory warranty. having said that I broke even before 5/60 as my a.c went kaput and was covered by the ext warranty and it would have been 2 grand plus for what they ended up doing.

#10 of 26 Re: Tribeca Subaru Extended "Gold Plus" Warranty [awd_envy] by elislord

Sep 29, 2007 (7:29 pm)

Replying to: awd_envy (Sep 09, 2007 8:06 pm)
All I say is GOOD LUCK!!
I bought a new 2006 B9 Tribeca witht he extended 100k warranty. At 57k miles my passenger front ball joint collapsed after I had complained to the dealership of noise in the front-end 3 seperate times and they diagnosed and scheduled a sway bar bushing to be replaced. The ball joint should have been covered under the regular power train warrenty never mind the extended warranty.
Well, Subaru denied the claim saying that the ball joint could't have just broken and I must have had an accident. Even though I had pictures of the scene that I sent, there was no external damage from an impact, only damage to the ball joint and fender and bumper from the inside where the tire smashed into it after the ball joint broke and where the front end of the car collapsed on the fender as it slid to a stop in the dirt on the side of the road (fortunately I was only traveling 15 mph when my car stopped steering and went into the dirt). So, I'm left to fight legal battles over a $6k claim because my insurance won't cover it because I didn't have an accident.
Interesting that the service manager at the dealership agreed with me but the owner of the dealership pushed hard to have the claim denied by Subaru Warranty - something I've learned since that he's done numerous times.
 
Needless to say - I WILL NEVER BUY ANOTHER SUBARU!!
 
Just my personal experience.

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