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Hyundai Entourage Steering

9 messages,  Last post on Mar 08, 2008 at 6:36 PM

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What is this discussion about? Hyundai Entourage, Car Safety, Steering, Van

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#6 of 9 Another update by rob22315 Oct 26, 2007 (6:12 am)
The dealer has replaced every major hydraulic component in the steering now - four visits total. Since this qualifies as a 'lemon' under VA law, we're going to arbitration.   There is a fix for the sliding door problem. The techs put a piece of vacuum tubing into the door frame to keep the doors from sliding too far forward. When the doors travel too far forward, they don't latch properly. I'm guessing this is because the rubber stops compress over time. I had it done on the passenger side and the fix seems to work. The tech who did the repair explained this to me but didn't say exactly where he put the tubing. I looked and couldn't find it - otherwise you could probably do it yourself.   RG Replies to this message: volvista (Nov 01, 2007 1:23 pm) rob22315 (Mar 08, 2008 6:36 pm)
#7 of 9 Re: Another update [rob22315] by volvista Nov 01, 2007 (1:23 pm)
Replying to: rob22315 (Oct 26, 2007 6:12 am) My steering problem has not been fixed yet. waiting for a part....perhaps it will be fixed by Nov 9th. Only 7 more days after that for the Hyundai to be considered a lemon by OR law. Service and sales departments are both frustratingly incompetent.
#8 of 9 Re: Another update [rob22315] - final update by rob22315 Mar 08, 2008 (6:36 pm)
Replying to: rob22315 (Oct 26, 2007 6:12 am) Finished today - Hyundai took the 2007 back after arbitration with the BBB and replaced it with a 2008. Under VA law, they can ask for compensation for mileage on the vehicle at 1/2 the rate set accepted by Fed Gov (I think it's the same as 1/2 of what the gov pays for POV travel) minus our time to/from the repair shop. In the end, it cost us $485 to get a new vehicle. We're happy with the arrangement and hope the new one doesn't have any major issues.

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