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Toyota Sienna Extended Warranty & Service Offers

168 messages,  Last post on Apr 11, 2013 at 7:49 PM

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What is this discussion about? Toyota Sienna, Car Warranties, Van

Messages Page 13 of 17

#119 of 168 Certfied Platinum Plan by fjeff1

Oct 17, 2010 (4:42 am)

Thank you to everyone who posted info on this forum. I purchased a 2008 certified preowned Sienna on 10/15/10. We were offered the Platnium Extended warranty for $1250.00. I was not sure at the time of agreement whether we wanted this warranty so even though they made it seem like it was a decision that needed to be made at that moment you actually have until you pick up the vehicle. I stumbled upon this forum during my research and took a lot of the info and researched further. Something that’s not explained is that the coverage is pro-rated from the original date of purchase. Not your purchase date, the original owner’s date of purchase. My vehicle is a 2008, so since the coverage is for 7yrs 100,000miles three years of this has already been used. So I have coverage for 4yrs not 7 like they would have you think. This gives you more flexibility in the price. Also whoever said you have 40-50% play was absolutely correct. It was offered to me for 1250.00 and we paid 750.00. I shopped around. There’s a lot of dealers that will give you quotes right on-line. I also contacted Toyota financial direct (# is 1-800-228-8559) to see if this was something you can do and they said you can buy coverage from any dealer (if it’s pre-owned it must be purchased by pick up of the vehicle.) I got several quotes and they were a couple hundred less then what my dealer offered. So I went back to my Financial guy and didn’t get specific and said everything we did and that we shopped around and also contacted Toyota (say this so they know you did your homework) And told him we got several other quotes and if he can come down to $750.00 we have a deal. He didn’t even come back with a counter offer it kind of makes me feel like I should have gone for more. So like I said, don’t get specific just do your homework and make it sound like you have. And you’ll be good. Also a little info as to negotiating the sale price of your car. If you have small children bring them, and go near closing time to negotiate the sale. We got 3k off sticker 5k below book. Also got full value of our trade. We got a ridiculous deal Thanks to everyone on this forum !!!!

#120 of 168 Toyota Auto Care for Extra 2 Years by anwang168

Oct 20, 2010 (10:01 pm)

I purchased extra 2 year of Toyota Auto Care when buying 2011 Sienna back in April. However, Toyota only mailed vouchers for the first 2 years. The customer rep told me the extra 2 years auto care is approved and the vouchers should be mailed out within 30 days. It has been more than 5 months and more than 4 phone calls since my first call. Of course, the answer is always the same - "It is approved and the vouchers should be mailed out within 30 days". They agent even knows that the vouchers are not mailed out yet. I do not know what Toyota is trying to do. However, my patience is running really thin right now. I guess Toyota think if they do not mail my vouchers in another 18 months, I probably will forget all about this purchase.

#121 of 168 Re: Toyota Auto Care for Extra 2 Years [anwang168] by ateixeira

Oct 21, 2010 (8:13 am)

Replying to: anwang168 (Oct 20, 2010 10:01 pm)
Demand a refund and watch them speed up the process...ridiculous.

#122 of 168 Re: Toyota Auto Care for Extra 2 Years [ateixeira] by anwang168

Oct 23, 2010 (11:05 am)

Replying to: ateixeira (Oct 21, 2010 8:13 am)
Thanks! I recieved the vouchers two days after I told Toyota Financial Service that I have filed complaints to CA Attorney General, DMV, and local BBB.
 
Of course, the TFS was trying to put all the blames on local dealer. They forgot that the vouchers were sent from TFS in FL and TFS received the order 6 months ago.

#123 of 168 Re: Toyota Auto Care for Extra 2 Years [anwang168] by ateixeira

Oct 25, 2010 (8:53 am)

Replying to: anwang168 (Oct 23, 2010 11:05 am)
There you go...good work.

#124 of 168 extended warranty for 2009 sienna xle by kjenks

Nov 12, 2010 (11:49 am)

I bought a 2009 Sienna XLE with 36k miles a couple of days ago. Want to buy extended warranty, but the price quoted to me by financial manager was outrageous! 1yr/100K toyota platinum care 1981.00-seriously??? Is this price so high because the 3 yr/36K just ran out or are they trying to make major money off this??? Help!

#125 of 168 Re: extended warranty for 2009 sienna xle [kjenks] by fjeff1

Nov 13, 2010 (3:39 pm)

Replying to: kjenks (Nov 12, 2010 11:49 am)
That's a rip off!!! Read my post above. I just bought a 2008 with 4yrs 60k extended warranty. It's based on the year and the mileage. If it's a true toyota warranty you should have 5yrs and 64k miles. and it's totaly negotiable. Mine after negotiations was $700.00. Good luck

#126 of 168 Extended Warranty in Florida by aurelius1

Nov 26, 2010 (12:44 pm)

I just purchased a 2011 Sienna LE two weeks ago in Central Florida, and have not yet purchased any additional extended care coverage. I spoke with different Toyota Florida dealers after the purchase, all of whom stated that a purchase of the Toyota Care extended warranties (as provided directly by Toyota) are fixed by the State (of Florida), and are non-negotiable. Anyone have any experience with this in Florida?

#127 of 168 Re: Extended warranty questions. [dogood2] by mnseattle

Jun 22, 2011 (11:46 am)

Replying to: dogood2 (Jul 24, 2010 6:34 pm)
Hi John,
 
Who did you purchase the warranty from in Midwest Toyota? 8 yrs/100K for $709 is pretty good deal. I just purchased a 2011 Sienna XLE and got the platinum plan 8 yrs/75K miles for $1995+ tax, which I realize now is a rip off.
 
Thanks,
MN

#128 of 168 Re: Extended warranty questions. [mnseattle] by retriever1

Jun 22, 2011 (12:33 pm)

Replying to: mnseattle (Jun 22, 2011 11:46 am)
MN,
 
I dealt with Jerry Jones from Midwest. Price was as advertised and the process was a breeze

Messages Page 13 of 17

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