Last post on Nov 13, 2013 at 4:30 PM
You are in the Chevrolet Impala
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Chevrolet Impala, Tires, Interior, Sedan
#245 of 272 Re: Recall on 07's... [quietpro]
Oct 01, 2012 (5:40 am)
I have a 2007 Impala SS that I kept when my father, who had been a chevy service manager for 50 years, passed away. I brought it back to my city in Knoxville and it has had the best servicing on transmission, engine, etc. since 2008. Now I find the transmission is beginning to slip and since daddy bought this in 2006 as a new 2007 model in August, even the power train warranty is out conveniently, right when I need to get something done. It has 70,000 miles on it at the moment
I have seen many other instances involving the same symptoms. How has GM gotten by without a recall on these transmissions? This was a $35000 car in 2007. I need to know what I can do about getting a chevrolet dealership to take responsibility to get this replaced. The symptoms? When you are at a light or just leaving your garage in the morning, you hit the gas and the engine revvs up and then there is a thud forward jerking the car into movement. It has its good days and bad days.....Sometimes it drives normally and others comes the lurch. Occasionally just over the last month while in cruise mode you will feel that the gears are trying to make up their mind to work and the car will jolt along a little.
My father would already roll over in his grave if he knew that his beloved former employer had become a shoddy second class car maker. Daddy always honored problems with his customers and did the right thing. Will Chevy do the right thing in this case.? If not, I will never even so much as look at one of these vehicles again. Chevy and GM has left this world along with my father.
(My father was C W "Buddy" Lusk of Tullahoma Tennessee Shapard Chevrolet.) Remember the original bald Mr. Goodwrench? My father was the model for that poster. They don't make em like they used to.
#246 of 272 Re: Recall on 07's... [alexialance]
Oct 02, 2012 (6:50 am)
Good morning alexialance,
We're sorry that you are currently experiencing some transmission concerns with your Impala. If you would like for us to check into this further with you, we're happy to do so. Please email us at socialmediagm.com with more details (including your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership).
Sarah, GM Customer Service
#247 of 272 Farewell, Impala....
Oct 03, 2012 (3:09 pm)
Hello all. At 97K and the transmission showing early signs of the same problem everyone else is having, I jettisoned the Impala in favor of a 2010 Malibu LTZ. Another GM product, but I'm willing to be a glutton for punishment. I've joined chevymalibuforums.com and will be signing onto the '10 'Bu forum here as well. Thanks to all who got to read of my issues with the Imp and replied over the last few years. I'm going to stick around as I'm interested in how everyone else's issues pan out. Take care... Peace, John
#248 of 272 Re: Recall on 07's... [alexialance]
Oct 04, 2012 (5:32 am)
Reference Case 211 Involving Impala Transmission. You had asked for information on my father's Impala Vin Number. 2G1WD58G479104784
You also asked me which dealership I had taken it to here in Knoxville. Unfortunately, since I brought daddy's car back to Knoxville in 2008, I have taken it to the two closest chevy dealerships to me and I have been very disappointed in the service departments of both of them.
Once when I had an issue of a second battery dying within a year, they checked out the car and refused to believe it was the battery. Their answer to me was to let it die somewhere and have it towed in where they could figure out the problem. Fortunately, I did not fall off the turnip truck yesterday and chose to just get a reputable mechanic to install the new battery. It worked fine. (Reeder)
The other dealership has failed to do the basic maintenance items I asked them to do. (I checked after they finished on things like checking fluids to see if they had been refilled and so forth.) They had not, but yet they had checked off these functions.)(Beaty)
As a result, I am recording this issue with you and ask before I take it in to a dealership, they are made aware in advance of this problem with the Impala so that I do not have to go through a whole new set of hurdles in proving my problem with a car that is no longer in warranty. (Women are treated like idiots in both of these dealerships)
#249 of 272 2007 Chev Impala Head Gaskit.
Oct 30, 2012 (9:09 am)
We have 110,000 miles on our chevy and the head gaskit has gone out. What a kick in the shorts, 3 months and 10,000 miles after warrenty. Has anyone had this problem? We had the water pump changed at 60,000 and intake manifold at about 70,000. No warning this was going to happen.Had it into the dealership at 99,000 miles and they said it was fine. They say it will be about a week and $1500.00. We are on a budget as we are elderly and my wife(78) is handicapped. We bought the vehicle new thinking it would be our last new purchase. The gas millage is wonderful tho. Always get 29+ mpg... Being a disabled vet (82) this vehicle is so easy for both of us to get in and out of. Sure hope someone can let me know if this is common in this vehicle. Thank you
#250 of 272 Re: 2007 Chev Impala Head Gaskit. [smiejabs]
Oct 30, 2012 (5:31 pm)
You probably have the 3500 V6. Head gaskets and cross over pipe gaskets are common problems with this engine. You should check if they're replacing the cross over pipe gasket as well. Also, they need to check the specs on the cylinder head to see if it has warped. If so, then it needs to go to a machine shop to be reconditioned. I have an Uplander with the 3900 V6, a similar engine in design . Head and cross over pipe gaskets failed twice. First time the dealer that I bought the vehicle from did not do a good job and it was leaking again in less than 10k miles. Second dealer had the heads machined and it has been good for about 15k miles with no leaks since the repair. My engine runs strong and does not burn oil. I have 80k miles. Good luck.
#251 of 272 Re: 2007 Chev Impala Head Gaskit. [smiejabs]
Oct 31, 2012 (5:45 am)
Good morning smiejabs,
We're sorry to hear about this situation. If you would like for us to check into this further with you, please email us at socialmediagm.com (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).
Sarah, GM Customer Service
#253 of 272 Re: Recall on 07's... [astrocastro]
Nov 05, 2012 (9:58 am)
Do not buy their warranties unless you read every little detail in the contract. If you are in another city and require work, GM can disavow working on your vehicle by having their mechanics profess that someone else caused the problem to your car. I have just went through this with my 2007 SS Impala.
Also, if the problem involves your transmission, do not accept the cheaper option of putting in a new transmission with a three year warranty. You will experience the same problem in a couple of years and pay for it all over again. These transmissions have an unusual flaw that can only be fixed by breaking it down. I have just found this out the hard way.
Do not buy a gm car!! (from a family who worked and owned GM cars for many many years.)
#254 of 272 Old GM Quality vs. New GM Quality
Nov 08, 2012 (4:42 am)
The bailout does not change a poor design and quality process, GM has a flaw(causes slippage) with these transmissions that typical occur in the 55K-65K region, this is just another problem, also the front door speakers are dead, the remote only works from 10 feet due to receiver being blown out by static electricity, and the brakes are the worse, very undersized. I am shopping the competition today, never buying a GM again, done after 30 years.....previously I owned a 2001 Impala that went through the 6 re-designs of the intake manifold gasket, sad story, sad company, stay away from them.