Last post on Nov 13, 2013 at 4:30 PM
You are in the Chevrolet Impala
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Chevrolet Impala, Tires, Interior, Sedan
#263 of 272 Re: 2007 Chevy Impala Transmission failed [gmcustsvc]
Jul 16, 2013 (6:47 am)
I saw your posting on a website in regards to Chevy Impala issues... I have to vent here and hopefully this catches someones ear and they're able to assist with these very annoying and expensive problems my wife and I have been having with her Impala for about 2 years now...
Here is some details about the vehicle -
We're the original owners
Purchased new in 2007 from Crane Chevy in Clifton, NJ
2007 Chevy Impala LTZ
VIN # - 2G1WU58R579315819
Mileage just hit 50,000 miles
My wife drives this car about 12 miles total each day to and from work
1) Brakes - Over a period of about 25,000 miles we've experienced severe steering wheel shaking when braking at any speed. Originally a Chevy mechanic (working for Bellavia Chevy in East Rutherford, NJ) cut the rotors and replaced the brake pads about 3 years ago in efforts to resolve this problem. About a year ago the problem returned so I replaced the rotors completely as well as the brake pads again even though the current ones seemed just fine I didn't want anything left over from the previous issue. The problem seemed to have gone away for about a month and a half and then came back. Ever since the issue has been getting progressively worse and just this past weekend I took it one step further and replaced both from calipers, rotors (again) and brake pads (again even though the others didn't look worn) again to not have anything existing left over... As of right now, about 3 days after the repairs were completed the car seems to brake like it should and without any steering wheel shake what so ever. But remember... this happened both of the other times that brake work was done on this car and then the issues quickly came back... I've read on other forums that this seems to be an issue with or year Chevy Impala and that heat is the utimate issue... Not sure how true that is but every time the car has been taken to the dealership they tell us 'Oh just replace the rotors and pads and you'll be fine'... Then we explain that we've done that twice already in the past two years, now along with calipers too! The technicians are then speechless and have nothing else to say.... We're at a total loss if this vehicle starts to do this again after replacing everything brake related up front this past weekend...
2) Transmission - Just recently, about 2 months ago is when my wife first experienced this issue. She'd hit the gas to pull away from a parking spot or to cross an intersection and the car would rev and then bang into gear and pull away. This issue also seems to now happen during driving the vehicle too and not only from a dead stop. It seems like something is slipping and we're told (by our chevy mechanic friend) that all fluid levels look good and nothing seems to be burnt but that this seems like an internal transmission problem that could be costly... I've read on several forums that many other people are experiencing the same exact thing but do not seem to have posted any resolution...
We really need to figure these two problems out fast. I'm loosing my patience with this vehicle. My wife and I really like the car but i'm pushing to get rid of this car if we cannot figure out these issues. We continue to waste money on things that should not be happening...
Any help would be appreciated.
Joseph and Rosanna
#264 of 272 Re: 2007 Chevy Impala Transmission failed [joearpaio]
Jul 17, 2013 (5:46 pm)
I am sorry to hear that you've been experiencing issues with both your brakes and transmission. We will do our best to try and address all of your concerns to the best of our ability. You mentioned that you had your mechanic friend look at your vehicle. We do require that you have your vehicle diagnosed at a Certified GM dealership. From there we can determine what options to take in addressing this matter. If you wish for us to assist in setting up an appointment at a dealership please let us know. If you wish for further assistance please email me at socialmediagm.com [attn:Amber]. Please include your contact information and a few details as well.
GM Customer Care
#265 of 272 2007 SS Transmission shutter
Aug 22, 2013 (7:48 am)
I Have a 2007 Impala SS with 86K miles on the car and just today had the car shuttering or shaking every time the transmission shifted up through the gears. I have no check engine light on the dash and there isn't any type of unusual noise coming from the motor or transmission. I checked the fluids and nothing was low and it didn't smell burnt which usually means the clutch isn't worn out. Does anyone have any information on what this could be of if this happened to someone else what you had to do to get it fixed.
#266 of 272 Re: 2007 SS Transmission shutter [melo_olds]
Aug 22, 2013 (8:38 am)
I am sorry you are now experiencing a car shuttering and shaking every time the transmission shifts gears. I understand how this can be a concern for you. I would like the chance to look into this situation. If you reach out via email at socialmedia(at)gm.com and include your VIN and current mileage I am more than happy to research this on your behalf.
GM Customer Care
#267 of 272 Re: 2007 SS Transmission shutter [gmcustsvc]
Aug 22, 2013 (10:44 am)
I will get that info for you tonight. I will add that I took the car our for a spin at lunch today and everything seemed to be working just fine, both in drive and manually shifting through the gears. The car was responsive and shifted smoothly every single time. I will update you if anything changes or if I have anything else happen.
#268 of 272 Re: 2007 SS Transmission shutter [melo_olds]
Aug 23, 2013 (8:45 am)
You are very welcome! Please do keep me updated if anything changes. We are here to assist.
GM Customer Care
#269 of 272 2007 impala blower motor resistor
Aug 29, 2013 (9:15 pm)
i have a 2007 impala . im trying to replace the blower motor resistor. ive hit a wall. there are four screws that hold the resistor in place. two of the screws are 7/32 and the other two are of a unknown size or bit. if anyone knows what tool im supposed to use i would greatly appreciate the help
#270 of 272 Re: 2007 Chevy Impala Transmission failed [gmcustsvc]
Aug 30, 2013 (4:40 pm)
I am experiencing the same problems with the brakes and transmission on my 07 Chev Impala that are described here and many other locations on the web. GM Customer Care what can I do to get your company to address this global problem that should truly be addressed under a recall notice?
#271 of 272 Re: 2007 Chevy Impala Transmission failed [07_imp_tranny]
Aug 30, 2013 (7:07 pm)
I'm sorry you're also having troubles with your Impala. Please reach out to us through email and we will work to address your concerns. Please include your VIN, mileage, and contact information. We can be reached at socialmediagm.com [attn Marty or Amber].
GM Customer Care
#272 of 272 2007 Chevy Impala SS Transmission
Nov 13, 2013 (4:30 pm)
I too have to join this group of very upset and hurt owners of a 2007 Chevy Impala SS bought brand new off the dealer's lot. I've had to replace the transmission and now have to replace it again at the cost of $4,200.00. The dealer is saying it's because of the mileage and the warranty expiration date of October 16, 2013. I had the car towed to the dealer on November 4, 2013. I asked GMC if they would pay for some of the cost because I believe the problem is a defect in this model. I've had to replace tires after owning it for one year and now is on my second set of new tires after buying many used ones in between the years. I found out today that GMC nor the dealer will pay for none of the repair costs even after GMC customer rep Brandy at 1-866-790-5700 ext. 21206 said they would pay for some but didn't know how much they would pay. In the meantime the dealer said they would break down the transmission at the cost of $1,500.00. So now I have a car without a transmission at all and I don't have $4,200.00 to pay for another transmission and have to have it towed for storage or leave it at my loss. I am appauled at GMC and Chevy dealership Hilltop Richmond in Richmond, CA's decision and lack of fairness. The mileage on the car is from highway miles which were accumulated from Soccer tournaments and games not street miles which is hard on a transmission. I think we all should beg the mercy of an attorney to take on GMC with a class action lawsuit. Times are too hard for large companies to keep getting away with dismissing us once we've paid our cars off.