Last post on Nov 23, 2013 at 6:33 AM
You are in the Buick Enclave
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Buick Enclave, Transmission, SUV
#103 of 112 Re: Transmission failure [smokebox]
Sep 19, 2013 (5:14 pm)
I echo your comments. Same scenario here: 105,000 miles on a 2008 Enclave purchased new off the showroom floor; problems have included leaking sunroof (multiple service visits), steering issues where main front-end support assembly mounting bolts loosened and needed realignment and re-torqueing (with no valid explanation as to why this happened- this also required multiple service visits), and today the transmission fails! Now waiting on a "GM Certified" transmission to arrive at dealership.
When I inquired about the "GM Certified" vs. "New in Crate" transmission, I was told that the only option is a remanufactured transmission (GM Certified) and is warranted for 36months/100,000miles; a "New" transmission is not available but if it was available, it would only carry a warranty of 12 months/10,000 mile warranty because it would be classified as a new part. And, it would cost more than the certified unit. Does this make sense?
It is quite obvious that GM has a serious problem and long-term customers like me (8 new GM vehicles in the past 25 years) are very dissatisfied and for good reason. As a loyal GM customer, this is the proverbial end-of-the-road for me and GM.
#104 of 112 Re: So disappointed [nanax4]
Sep 21, 2013 (11:13 am)
I am so sorry to hear that you have had this experience with your Enclave. Have you spoken with a Customer care Agent yet? If not I would like to assist you. If you are interested ion my assistance could you please send me an email to socialmediagm.com and include a brief description of the problem and your VIN and current mileage. I will do whatever I can to assist you. I look forward to hearing from you. Congrats on the new grandson.
GM Customer Care
#105 of 112 Re: Enclave Transmission??? Problems [hpy2]
Sep 25, 2013 (11:32 am)
I purchased my 2008 Enclave new, and I love it, but I do NOT like the dealerships. They are dishonest to say the least.
I've had the same problem with the RPMs shooting up while stopped at a light, but dealership says they can't duplicate, so it's my problem.
Had two Schrader valves replaced for my AC, and they charged me $500! Should not have cost more than $200.
Now my rack and pinion steering is making noises AGAIN. It's been replaced twice (so they say), but this time they want $1200 from me because my extended warranty had expired 10 days before - outrageous! There's more, but I don't want to belabor this message.
Now that I'm reading these blogs, I am absolutely ready to get rid of this vehicle - love the vehicle, but I will NEVER buy another GM product.
#106 of 112 Buick Enclave - Transmission (wave plate) issues
Oct 12, 2013 (6:47 am)
2008 Buick Enclave - 71K miles
I too can relate to the Enclave owners with transmission issues. Monday the transmission seemed to be slipping, skipping then jerking into gear. I (a woman) brought it to the dealer 2 days later, I explained the transmission didn't seem to be working right. After inspection they told me it was an engine plate cover leaking oil issue and the "transmission was operating as designed". This didn't seem right, so brought to our local mechanic and was told it was a transmission issue. My husband brought it back to the Buick dealer and after again inspecting it, they confirmed this is likely a wave plate issue, a known defective part with a TSB (technical service bulletin) by Buick. A significant cost to fix.
Yesterday (4 days since we first noticed the problem) the transmission completely stopped working and the car will no longer drive.
The kicker is that we bought this from a GM dealer as a certified pre-owned vehicle in 2011. The car took original ownership July 30 2008 and therefore is out of warranty by 2-1/2 months. But it's near 30K miles under the warranty.
We've kept up with all work, most of which has been done through an authorized Buick dealer.
We feel this should be fully covered by GM. Before jumping to conclusions and posting our negative experience with GM, I wanted to give them the chance to handle the situation properly. Who do I contact for help with this?
#107 of 112 2008 Buick Enclave / Nothing but trouble
Oct 12, 2013 (11:41 am)
We've had our Enclave for a little over a year and it seems like every four months it needs a serious repair. First was a water pump. Next, brake booster and master cylinder. Today it got to take a ride on the back of a flatbed to the dealer. It needs a new transmission, steering gear and possible a power steering pump. I'm hoping all of this is covered under power train warranty or the extended warranty from Carmax. It's the first car that my wife has "loved", but I'm afraid it's future is not long with our family.
#108 of 112 Re: Buick Enclave - Transmission (wave plate) issues [emh773]
Oct 12, 2013 (12:16 pm)
We've been in touch with Buick corporate, talked with April. Issue has been escalated to the District Specialist and we should hear more on Monday/Tuesday. Will send additional update at that time.
#109 of 112 Re: 2008 Buick Enclave / Nothing but trouble [kableguy]
Oct 23, 2013 (11:31 am)
I feel your pain. Had the water pump done, brake booster and master cylinder all this year. Now more issues. BUT, we got a letter a few weeks ago from GM about water pump. Sent in receipt for repair and are expecting a refund (we did not get repaired at GM). So if you haven't been reimbursed for that, look into it.
#110 of 112 Transmission light is on
Oct 30, 2013 (9:05 am)
I have just read these post, and am scared to death!! My transmission light just came on, and I am about to have it checked. My question is, how long is the powertrain warranty? I bought my 2008 car with 35K miles on it (now has 86,000), and my warranty that I purchased just went out. I assume the transmission is covered under powertrain, but how long is that good for?
Nov 19, 2013 (8:35 am)
I beyond mad and upset, got this truck 2008 model back in May 2012, I had to get rotors replace days after purchase. Then later on replace battery. Replaced tires shortly after buying and lights twice. Now at 48,xxx my transmission needs replaced. And they are confirming if it's covered under my extended warranty. I put a nice hefty down payment on this truck and I just feel like I threw my money down the drain. Per hearsay I am hearing even after transmission replacement I will have ongoing problems. After reading up on this car I wish I would of did my homework. Nice look but a piece of trash and Buick won't own up to it
#112 of 112 Re: So disappointed [nanax4]
Nov 23, 2013 (6:33 am)
I have a similar problem with my enclave. When I start accelerating it will not shift out of low gear. I took it to a transmission shop and they said my transmission is fine but it could be my battery. I have not replaced my battery yet but I if I pull over and turn off my vehicle for about 10 seconds then it clears up. I have found out that the enclave's are power hogs and need really good batteries to function properly.