- #54 of 97
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Re: C-300 European Delivery Program [rick92]
by mike02
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Jan 14, 2008 (12:42 pm)
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Replying to: rick92 (Jan 14, 2008 12:09 pm)
About European Maps: I am picking my car with navigation system on March 1. At that time European maps will not be available yet? Can they loan me Garmin GPS for the time of my european trip? Is this something that need to be arranged in advance? Are they providing gps for anyone who asks? Thanks for clarification.
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- #55 of 97
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Re: C-300 European Delivery Program [mike02]
by rick92
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Jan 16, 2008 (6:46 pm)
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Replying to: mike02 (Jan 14, 2008 12:42 pm)
Yes, try to talk to the team leader. But, I will give you advice on garmin, it is good pronouncing german words, but terrible on french and please if you are going from point A to point B and you have already done your homework on satellite and google and everything else, do not, I repeat do not pay attention to garmin, use it as a reference, because it will take you through rural roads and I assure you 100%, you will be pissed. Don't take it up on your girlfriend or wife, it is not their fault.
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- #56 of 97
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Re: C-300 European Delivery Program [mike02]
by rick92
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Jan 16, 2008 (6:57 pm)
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Replying to: mike02 (Jan 14, 2008 12:42 pm)
Yes, try to be nice and talk to the team leader in Sindelfingen. His name is Larry. Tell him that Rick sends greetings from the US. he will know. But remember, they can only give you one if one is available and be nice to offer your credit card.
Remember, if you lose it, the box is yours and they sell it at the factory for $500.00 because it even has the Mercedes Benz name on it, it does not say Garmin.
Have fun and don't forget to read my previous post.
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- #57 of 97
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Re: C300 Sports Automatic with navigation
by willy007
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Jan 16, 2008 (10:16 pm)
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Replying to: mike02 (Nov 17, 2007 6:05 pm)
Mike02,
Thanks for your help a while back.
I've got the same $32,000 price for EDP.
C300 Sport Automatic with navigation package and non-metallic paint.
Dealer in San Jose, California.
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- #58 of 97
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Re: C-300 European Delivery Program (EDP) [rick92]
by robr2
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Jan 19, 2008 (5:25 pm)
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Replying to: rick92 (Jan 14, 2008 11:55 am)
Does it mean that the european standard is lower than the american standard?
No. What I'm saying is that a vehicle purchased through Euro Delivery would meet US safety and emissions standards. Your original post made it seem like if one purchased a vehicle through Euro Delivery, it would not be covered under the US warranty.
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- #59 of 97
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Re: C-300 European Delivery Program (EDP) [robr2]
by rick92
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Jan 20, 2008 (4:31 pm)
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Replying to: robr2 (Jan 19, 2008 5:25 pm)
That is correct !!! If you go through EDP, some dealers in Europe will state that your factory plate does not entitle you to repairs while driving the vehicle in Europe. So it means.... watch out !!! If you car breaks down on a weekend or holiday or some other day when you cannot contact MBUSA in NJ or the factory, you are doomed, because you will have to pay out of your pocket expenses that should have been paid by Daimler AG / MB. It means towing, plus repairs plus hotel and don't think insurance is going to cover it. Wait until you speak to Mrs. Bender out of Germany (the person in charge of claims for AXA) and you will think that you have reached the twilight zone or the monster's house.- Oh.. my friends, you really don't know what's coming to you.
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- #60 of 97
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Warranty on OSD
by jrct9454
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Jan 21, 2008 (6:31 am)
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I don't know where this is coming from, but you should have no problems at all getting the car worked on in the EU and having warranty items covered. You are not "doomed".
And incidentally, the likelihood of a "breakdown" at any time during the relatively short period of the typical OSD driving experience is extremely low.
All I know is that an very large number of US customers, including me, have had a superb experience with MB's OSD program. This sort of verbal arm-waving is unnecessary.
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- #61 of 97
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Re: C-300 European Delivery Program [rick92]
by mike02
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Feb 02, 2008 (5:45 pm)
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Replying to: rick92 (Jan 16, 2008 6:46 pm)
Rick92,
I am picking my car March 3. I am wondering if European maps will be available at that date. Do you know whom I can speak to check this for sure? It seems that ladies in Montvale, NJ doesn't know that. Because if navigation will not be available from MB factory I will have to buy European maps card for my Garmin device ($299 expense). Thanks for the advise!
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- #62 of 97
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Re: C-300 European Delivery Program [mike02]
by rick92
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Feb 03, 2008 (5:40 pm)
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Replying to: mike02 (Feb 02, 2008 5:45 pm)
Let me get back to the office on Monday and I will give you the numbers for the factory at Sindelfingen. Forget about the people at Montvale, NJ --- they are people with no sense of customer service. It looks like they hate working for a german company or something like that. They like to give everybody the runaround.-
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- #63 of 97
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Re: C-300 European Delivery Program [rick92]
by mike02
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Feb 05, 2008 (11:49 am)
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Replying to: rick92 (Feb 03, 2008 5:40 pm)
Rick92:
I appreciate if you give me this number in Germany. I hope you can post it here. If not I can send you my e-mail address. Thanks!
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