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Mercedes-Benz C-300 European Delivery

97 messages,  Last post on Aug 27, 2009 at 3:15 PM

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What is this discussion about? Mercedes-Benz C-Class, Coupe, Hatchback, Sedan


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#52 of 97
Re: C-300 European Delivery Program (EDP) [robr2] by rick92
Jan 14, 2008 (11:55 am)
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Replying to: robr2 (Jan 11, 2008 8:53 am)

Does it mean that the european standard is lower than the american standard?
 
I have driven Mercedes Benz in Europe, Eastern Europe and South America and their grip, feel, and touch are different when driven at high speeds. An specialist in Sindelfingen tells me that some of the components for US Specs are different. The car made for the US Market is not made to withstand speeds over 110 miles an hour for long periods of time and therefore some of its components including the fuel system where the first one to go is the NEW fuel pump.
 
We in the US set the standard. We buy more Mercedes Benz than Central Europe all combined. These people in Stuttgart should be investigated by US Authorities in regards to safety, reliability of its vehicles and I am not talking about warranty and highway safety.
#53 of 97
Re: C-300 European Delivery Program by rick92
Jan 14, 2008 (12:09 pm)
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For all of you who have interest in the Delivery Program:
 
When you get to the factory to pick up the vehicle, you go through TOR 8, which is basically entrance 8, very nice, go to reception which is an open space, no security, you are taken to an specialist, you are asked to for the paperwork given by your dealer, passport (funny, they don't ask you for a driver license), then first tour starts at 10:30 am, you comeback at 11:30 am, by that time your car is ready for delivery, you sit down along 20 or 30 people from all over who are doing the same you are, somebody calls your name, you go into a big service area, they show your car, answer any questions, go over the insurance, gps (which will have the european maps downloaded after April 2008 - so they say), give you a garmin gps if you are a kind person, and tell you, for the first 750 miles don't go over 80 or 90 miles an hour which is BS because it all depends on how many days you are going to be there, right? It is something like, here is your new jet, the ceiling is 41000 feet, but for the first 100 hours, dont take it above 30000 feet and no more than 400 miles an hour.
#54 of 97
Re: C-300 European Delivery Program [rick92] by mike02
Jan 14, 2008 (12:42 pm)
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Replying to: rick92 (Jan 14, 2008 12:09 pm)

About European Maps: I am picking my car with navigation system on March 1. At that time European maps will not be available yet? Can they loan me Garmin GPS for the time of my european trip? Is this something that need to be arranged in advance? Are they providing gps for anyone who asks? Thanks for clarification.
#55 of 97
Re: C-300 European Delivery Program [mike02] by rick92
Jan 16, 2008 (6:46 pm)
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Replying to: mike02 (Jan 14, 2008 12:42 pm)

Yes, try to talk to the team leader. But, I will give you advice on garmin, it is good pronouncing german words, but terrible on french and please if you are going from point A to point B and you have already done your homework on satellite and google and everything else, do not, I repeat do not pay attention to garmin, use it as a reference, because it will take you through rural roads and I assure you 100%, you will be pissed. Don't take it up on your girlfriend or wife, it is not their fault.
#56 of 97
Re: C-300 European Delivery Program [mike02] by rick92
Jan 16, 2008 (6:57 pm)
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Replying to: mike02 (Jan 14, 2008 12:42 pm)

Yes, try to be nice and talk to the team leader in Sindelfingen. His name is Larry. Tell him that Rick sends greetings from the US. he will know. But remember, they can only give you one if one is available and be nice to offer your credit card.
 
Remember, if you lose it, the box is yours and they sell it at the factory for $500.00 because it even has the Mercedes Benz name on it, it does not say Garmin.
 
Have fun and don't forget to read my previous post.
#57 of 97
Re: C300 Sports Automatic with navigation by willy007
Jan 16, 2008 (10:16 pm)
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Replying to: mike02 (Nov 17, 2007 6:05 pm)

Mike02,
 
Thanks for your help a while back.
 
I've got the same $32,000 price for EDP.
C300 Sport Automatic with navigation package and non-metallic paint.
Dealer in San Jose, California.
#58 of 97
Re: C-300 European Delivery Program (EDP) [rick92] by robr2
Jan 19, 2008 (5:25 pm)
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Replying to: rick92 (Jan 14, 2008 11:55 am)

Does it mean that the european standard is lower than the american standard?
 
No. What I'm saying is that a vehicle purchased through Euro Delivery would meet US safety and emissions standards. Your original post made it seem like if one purchased a vehicle through Euro Delivery, it would not be covered under the US warranty.
#59 of 97
Re: C-300 European Delivery Program (EDP) [robr2] by rick92
Jan 20, 2008 (4:31 pm)
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Replying to: robr2 (Jan 19, 2008 5:25 pm)

That is correct !!! If you go through EDP, some dealers in Europe will state that your factory plate does not entitle you to repairs while driving the vehicle in Europe. So it means.... watch out !!! If you car breaks down on a weekend or holiday or some other day when you cannot contact MBUSA in NJ or the factory, you are doomed, because you will have to pay out of your pocket expenses that should have been paid by Daimler AG / MB. It means towing, plus repairs plus hotel and don't think insurance is going to cover it. Wait until you speak to Mrs. Bender out of Germany (the person in charge of claims for AXA) and you will think that you have reached the twilight zone or the monster's house.- Oh.. my friends, you really don't know what's coming to you.
#60 of 97
Warranty on OSD by jrct9454
Jan 21, 2008 (6:31 am)
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I don't know where this is coming from, but you should have no problems at all getting the car worked on in the EU and having warranty items covered. You are not "doomed".
 
And incidentally, the likelihood of a "breakdown" at any time during the relatively short period of the typical OSD driving experience is extremely low.
 
All I know is that an very large number of US customers, including me, have had a superb experience with MB's OSD program. This sort of verbal arm-waving is unnecessary.
#61 of 97
Re: C-300 European Delivery Program [rick92] by mike02
Feb 02, 2008 (5:45 pm)
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Replying to: rick92 (Jan 16, 2008 6:46 pm)

Rick92,
I am picking my car March 3. I am wondering if European maps will be available at that date. Do you know whom I can speak to check this for sure? It seems that ladies in Montvale, NJ doesn't know that. Because if navigation will not be available from MB factory I will have to buy European maps card for my Garmin device ($299 expense). Thanks for the advise!

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