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#226 of 513 Re: Fuel Pump problem on 08 Elantra SE
Jul 21, 2008 (11:05 pm)
US government opens investigation into '07-08 Hyundai Elantra after reports of engine stalling
The Associated Press
Monday, July 21, 2008
WASHINGTON: The government is investigating 2007-2008 model year Hyundai Elantra compact cars after receiving reports of engine stalling, officials said Monday.
The National Highway Traffic Safety Administration said in a posting on its Web site that its preliminary investigation involves about 167,000 Elantras. NHTSA said it has received four reports of engine stalling because of problems with the vehicle's fuel pump module.
One owner said the car stalled in the fast lane of a three-lane highway and caused a crash involving three cars and one injury. Three of the four reports involved vehicles with only 600 miles (1,000 kilometers) or less; the fourth vehicle had 2,839 miles (4,568 kilometers) at the time.
Hyundai Motor Co. spokesman Miles Johnson said Monday it was too early in the process to draw any conclusions about the alleged safety issue. He said Hyundai was cooperating with NHTSA on the investigation.
U.S. sales of the Elantra grew more than 50 percent in June to nearly 14,500 vehicles for the month as consumers responded to gasoline prices that have exceeded $4-a-gallon ($1.05 a liter).
#227 of 513 Re: Fuel Pump problem on 08 Elantra SE [justlou]
Jul 22, 2008 (1:32 am)
Isn't it amazing that only 4 people have reported this. But, my husband is the one with the 3 car accident with only 337 miles on his car when this happened. And when my report was received, I was contacted and they got the police report to verify the accident. It was actually a car swerved to avoid my husband and the car was rearended by an SUV throwing the car into an 18 wheeler.
Come on everyone...go and file your report. A week after I talked on the phone to the safety investigator it goes public and all because of the 3 vehicles that crashed because of my husbands fuel pump going. They need everyone to file. Please please file the report if you have a problem.
Jul 22, 2008 (4:24 am)
I would also strongly urge others to file complaints as well. I did so last week and was contacted by DOT/NHTSA last Thursday about my issues. I luckily avoided a serious accident on I-95 when my car stalled while travelling north on July 3rd. I was towed to a dealership near parents' house and had my fuel pump replaced after being without a car for four days. This was the second time I had a stall out with my 2008 Elantra which at that time had just about 1000 miles on it. The first time was attributed to a fuel injection "misfire." Honestly, I think the service department really did not investigate the situation throughly enough and sent me back out on the road. How many times does a brand new car just stall for no apparent reason?
Fairfax Hyundari, the dealer I purchased car from, was absolutely NO HELP in my predicament. Their new car sales manager actually hung up the phone on me while I was trying to discuss my situation and what I thought they should be doing to assist me with getting back home for work. I would HIGHLY RECOMMEND avoiding that dealership because Mr. Leo Blakley and the GM there have no clue about customer service. Once you drive off the lot you are on your own. To say I have been disappointed with my Hyundai experience thus far is an understatement.
#229 of 513 Re: Fuel Pump 2008 Hyundai Elantra problems [schukanuoslady]
Jul 22, 2008 (7:37 am)
What are you a dealer or something? They treated her like shit and there is no excuse for that. My girlfriend just bought a 2008 Elantra and so far has had no problems with it. But now I have to worry about her driving it until I check out this fuel pump problem.
#230 of 513 Re: Fuel Pump 2008 Hyundai Elantra problems [rcward]
Jul 22, 2008 (8:22 am)
Hey, buddy, before you ago accuse someone, do some research. Her husband's car stalled on the freeway & he could have been killed. She also drives a new Elantra, so she's worried too. Inspite of that she's calm and professional and adding important information to the discussion, not venting.
Be a little more considerate towards her. I think she has handled it calmly & professionally & was not rantin and raving mad like some other forum members.
And before you accuse ME of being a dealer, no, I'm not. I'm a Civil Engineer, not a dealer. Most of us are here because we're auto enthusiasts, not trying to sell something.
And, btw, I was the one who suggested people contact NHTSA. And because some complained to appropriate authorities, this investigation has been opened. And because of this increased scrutiniy, your girlfriend's car might also be repaied if it has faulty pump too.
And do you know who was the first one who complained to NHTSA? schukanuoslady.
#231 of 513 Re: Fuel Pump 2008 Hyundai Elantra problems [rcward]
Jul 22, 2008 (10:39 am)
I looked over all my posts I posted and have no idea what post you even replied to that I was addressing someone and asking me if I was a dealer because of what I posted. Next time you have a complaint about something I said please list the post number for me as I can't seem to backtrack to where I said something that sounded like I was a dealer.
#232 of 513 Re: Fuel Pump 2008 Hyundai Elantra problems [rcward]
Jul 22, 2008 (5:33 pm)
"What are you a dealer or something? They treated her like sh*t and there is no excuse for that. My girlfriend just bought a 2008 Elantra and so far has had no problems with it. But now I have to worry about her driving it until I check out this fuel pump problem." - rcward
This attacking comment is totally unacceptable. We are all here to learn and share information.
Jul 22, 2008 (8:07 pm)
I decided to purchase the Elantra SE yesterday, being aware of this safety concern. I asked the dealer about the problem and he said he had not heard of any reports about stalling. I printed the bulletin from the NHTSA website and will give him a copy when I take delivery, effectively putting him on notice. Perhaps the service manager will look differently at stalling problems and more issues could be reported. I am hoping that this investigation will get to the bottom of the problem and the concerns will be minimal for everyone.
Thank you and be safe!
#234 of 513 Re: Thanks everyone [3kidsinback]
Jul 23, 2008 (10:06 am)
You have to go back and take delivery of yours? I left the dealership that night with my husband with 2 cars.
You say you bought an SE? And you did it knowing the problem? I know ours are GLS's. And with all the posts I don't remember if anyone else said they had an SE have it happen.
I didn't see in the report where it specified which was breaking down. But why would you want to put the dealer on notice when you haven't taken delivery yet and you can cancel the sale and get your money back? That doesn't make sense to me. And you KNOW there is a problem but yet you are buying one? They can't fix the problem until it happens. I know, I wanted them to change my fuel pump and they said until Hyundai makes it official they can only fix what breaks down until they get a tech bulletin. Hyundai has to authorize a recall. And mabye the SE's are not having the problem.
In my opinion you are only going to be making your dealer upset and then when something happens they will remember you and then you will get treated like some of the others have been.
OK...so now I just gave someone a perfect chance to take another pot shot at me , but you know what? I don't care. He's not the one paying for my car. I am. And if something happens to my car it will get fixed. I just hope it doesn't, but knowing there is a problem I will just have to be on alert. And wait for Hyundai to take action.
And many grateful thanks to those who stuck up for me when that post was posted and aimed right at me.
#235 of 513 Re: Thanks everyone [schukanuoslady]
Jul 23, 2008 (10:32 am)
Mine was 08 SE automatic that had same issue with 5400 miles on it. So it is not a problem limited only to GLS. We are in upstate, NY and have PZEV engine on car. I personally think it is just car as long as Hyundai addresses the problem in professional manner it is fine.