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Chrysler's New Lifetime Drivetrain Warranty

437 messages,  Last post on Nov 11, 2008 at 5:55 PM

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What is this discussion about? Chrysler, Car Buying, Car Warranties

Messages Page 41 of 44

#398 of 437 Re: in reply to some above [tedebear] by xhe518

Feb 20, 2008 (9:30 am)

Replying to: tedebear (Feb 19, 2008 1:31 pm)
It seems to me from the posts above that "normal wear and tear" isn't covered.
 
It seems to me that if I took a 2008 T&C with 185K miles to a Chrysler dealer in the year 2020 and asked for a new engine, it would be hard to "prove" a defect versus "wear and tear" .....that's what I mean by nebulous. I'm sure the dealer is going to say "wear and tear"....
 
(also add in the uncertainty about Chrysler's future 12 years from now....)

#399 of 437 Re: [xhe518] by wtd44

Feb 20, 2008 (3:34 pm)

Replying to: xhe518 (Feb 20, 2008 9:30 am)
And as the old philosopher said, nothing is forever. I wonder how much warranty can be transferred by owner #1 to owner #2.

#400 of 437 Re: in reply to some above [xhe518] by tedebear

Feb 20, 2008 (5:26 pm)

Replying to: xhe518 (Feb 20, 2008 9:30 am)
It seems to me from the posts above that "normal wear and tear" isn't covered
 
If you take it to the dealer and it is still operational and ask for a new engine, of course they are not going to replace it. If a powertrain component FAILS it will be replaced for free for the LIFETIME of the vehicle to the original owner.
 
We are not talking about brake pads and spark plugs here - normal wear and tear items.
 
Read the following link for more information: http://www.chrysler.com/en/lifetime_powertrain_warranty/faq.html

#401 of 437 Re: [wtd44] by blueiedgod

Feb 21, 2008 (4:26 am)

Replying to: wtd44 (Feb 20, 2008 3:34 pm)
I wonder how much warranty can be transferred by owner #1 to owner #2.
 
The Lifetime warranty is NOT TRANSFERABLE and is only applicable to the ORIGINAL OWNER.

#402 of 437 Re: [blueiedgod] by wtd44

Feb 21, 2008 (5:42 pm)

Replying to: blueiedgod (Feb 21, 2008 4:26 am)
If you sell the car during the first three years, I'll bet there is some warranty transfer mechanism by which the 2nd owner gets X amount of warranty for Y amount of time.

#403 of 437 Re: [wtd44] by dtownfb

Feb 21, 2008 (7:56 pm)

Replying to: wtd44 (Feb 21, 2008 5:42 pm)
Sure you get the remainder of the 3 yr/36k basic warranty. There is no reason for Chrysler to extend the Lifetime Warranty to the 2nd owner. The person who bought the car new is the one who benefits. Sure it would be nice to transfer the warranty to the next owner but they are trying to sell new cars. This Lifetime Warranty is not about showcasing their improved quality but selling vehicles.

#404 of 437 Re: [dtownfb] by tedebear

Feb 21, 2008 (5:43 pm)

Replying to: dtownfb (Feb 21, 2008 7:56 pm)
Here is what it says about the transfer of the lifetime warranty on the FAQ link I posted yesterday:
 
Q8: What about second owners of the vehicle?
 
A8: Subsequent owners or lessees, even if they are within the same family or business, are not covered. Successor business entities or persons to whom the vehicle is transferred by operation of law are also not covered. Chrysler offers extended service contracts for purchase for second owners of Chrysler, Jeep and Dodge vehicles.
 
Q9: Why did you choose to make this program non-transferable?
 
A9: Our internal research data confirmed that the transferability take rate (available on the 7-year/70,000-mile warranty program) was low. We are providing peace-of-mind to the original owner who made the investment in our Chrysler product. Our competitors, Hyundai/KIA/Mitsubishi that offer what was considered the benchmark in long-term powertrain warranty (10 years/100,000 miles), only extend it to the original owner. With the announcement of the Chrysler Lifetime Powertrain Warranty, Chrysler will be the new benchmark in long-term powertrain warranty.

#405 of 437 Re: [tedebear] by waterdr

Feb 22, 2008 (6:16 am)

Replying to: tedebear (Feb 21, 2008 5:43 pm)
And in reality, the vast majority of original owners won't keep a car beyond 100k miles anyway. Chrysler really has very little liability by oferring a program like this in my opinion.

#406 of 437 Re: [tedebear] by dtownfb

Feb 22, 2008 (4:52 am)

Replying to: tedebear (Feb 21, 2008 5:43 pm)
I think Hyundai still has the 5 yr/60k mile powertrain available to the second owner. Either way Chrysler is committed only to the original owner; second owners beware. It makes perfect financial sense to me.

#407 of 437 wear and tear by Mr_Shiftright HOST

Feb 29, 2008 (9:03 am)

I don't see how an owner who has a oil burning engine with 150,000 miles on it is going to prove that this isn't due to "normal wear and tear" or than worn piston rings in an engine that's gone 3/4 the way to the moon is a "defect in workmanship".
 
some Chrysler owners are definitely going to get snagged on this "lifetime" warranty because cars wear out "normally" and that's not a defect.
 
That's why Chrysler put the phrase in there. They wouldn't put it in there if they weren't going to use it.
 
They have no intention of warrantying worn out cars.

Messages Page 41 of 44

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