Last post on Nov 05, 2013 at 11:09 AM
You are in the Nissan Murano
What is this discussion about?
Nissan Murano, Car Safety, SUV
#177 of 231 Re: Failure of 2006 Murano Driver Seat [california22]
Apr 16, 2011 (9:08 am)
I had the seat fixed by removing it, which was a very simple process, then my brother and his friend welded the broken bracket. Very simple fix and beats paying the dealer $1000.
Next my radio started making noise, a separate issue and I took that to Jeff's Pro Audio here in PHOENIX, and they saudered a wire that came loose, that was $124 to fix the sound and they implied that when the dealer replaced the Cd player that caused the radio to fail. Several people tried to tell me it was the speakers but I ha a feeling it was a wire since it came on and off when going over bumps and then overheated and shut off.
NEXT. to fix the fuel tank issue and that is going to be around $600 to replace the fuel tank assembly.
Did I mention that my paint is peeling off the drivers door because Nissan had a defect in the undercoat /primer and that is not a warranty item either. Disappointed in this car for what I paid for it.
Next car will be a Kia with a 7 year warranty.
#178 of 231 Re: Good News [jansenht]
Apr 16, 2011 (9:37 am)
Wierd, this site will not allow me to give the info, that helped me. Not sure why. I can't use names, or numbers. Sorry! They deleted my post that gave the name and phone number of the Regional Consumer Affairs Specialist in California. Sorry!
#179 of 231 Re: Good News [california22]
by Stever@Edmunds HOST
Apr 19, 2011 (5:13 am)
We don't allow the posting of third-party information in the forums as we have no easy way to ascertain if the other person consents to the release of their information, like their name, on the forum. Individual phone numbers are not allowed for the same reason, plus they change and we get complaints, sometimes years later.
You are welcome to link to a company site; contact info there is usually current and maintained.
Please see the Membership Agreement for more.
#181 of 231 Re: Good News [california22]
Apr 19, 2011 (5:20 pm)
Hey Cali22, can you please email me with information like the nissan phone number, case #, and anything that might help me get the same help from them. I was just quoted $1600 to fix the seat. My email address is in my profile. I tried to put it on here but it was deleted.
#183 of 231 Nissan won't stand behind the Murano Broken Seat Defect
Apr 21, 2011 (2:26 pm)
I have a 2003 Nissan Murano. I purchased it new, bought the original 5 year warranty and the extended drive train warranty, every one offered to me by Nissan. I have had the car serviced exactly as called for. It now has 86K. The FRAME of the drivers seat has broken, which allows the seat to rock back and forth, partially strangling the driver with the seatbelt. This is a break in the frame where there is a weld. I have discovered that others are having this problem as well, so many that there are YOU TUBE POSTINGS on how to repair this! Nissan wants $ 900 for the part, and two hours labor! I contacted Nissan and asked them to help with the repair, since this is clearly a manufacturing defect. Evidence of this is that the new seat frame is now made differently in this exact spot. William Crockette, a Regional Specialist for Nissan in the west (But he is in Tennessee???) refused to offer any assistance at all for the repair. Nissan is clearly showing a lack of desire to stand behind their product. I am left trying to find over $ 1500 to repair a car that can not be driven. Oh, it took several calls over two weeks to Nissan to even get this response. Meanwhile, I am stuck without a car that I have carefully maintained. If you are interested in forming a Class to pursue Nissan on this issue please reply to my email which I have made public on this site.
#184 of 231 Re: Nissan won't stand behind the Murano Broken Seat Defect [smilendude]
Apr 21, 2011 (2:56 pm)
The federal gov. looked into this and Nissan redesigned the part that has
a design flaw, but since there have been no deaths or serious accidents
the fed. gov. did not fault Nissan. Frustrating!
#185 of 231 Replacement part
Apr 22, 2011 (2:31 pm)
It was previously posted several places in this thread that they now sell just the bracket that breaks and you don't have to buy the entire seat frame. If you can do it yourself it will cost about $120 and 2-3 hours.
#186 of 231 Re: Good News [california22]
May 02, 2011 (8:05 pm)
I have just experienced the Driver side power seat malfunction yesterday. Unlike some of the others, I'm unable to fix this type of problem on my own. Cali22, please email me with the information you used to contact Nissan Consumer Affairs.