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Nissan Murano Power Seat Problem

224 messages,  Last post on May 08, 2013 at 10:43 AM

You are in the Nissan Murano Forum.

What is this discussion about? Nissan Murano, Car Safety, SUV

Messages Page 12 of 23

#110 of 224 2006 Murano Bad Power Seat by badpowerseat1

Jun 29, 2010 (2:35 pm)

At 16,000 miles my driver’s power seat was replaced because of the following. Left side stops & right side keeps on moving. Seat bottom cross frame was problem and upon tear down found cross frame had been separated at weld causing excessive flex in rear of seat. So bad driving it was a rocking chair. The entire seat frame w/motor assembly was replaced to correct defect. Well here is the rest of the story! At about 54,000 miles (still under warranty) I stated that the foam was shredding under my seat and this was the start all over again of the seat problem. They said nothing was wrong. At 61,200 miles I stated that the seat was becoming loose and more foam was continually shredding under the seat. The Nissan tech agreed and said there was a problem. Now Nissan wants me to split the $1600 repair with the dealer. Also Nissan said they called me about my problem and asked me to call back which they said I did not so they closed the file in May. I called back again and made them open a new file stating all over again the concerns with safety and my maintenance history. This was on the 16th of June and I was assured someone was calling me back within 24-48 hours. On the 29th I called and said what’s up. Well another call to me said that my phone was no longer working on the 24th. (8 days not 24-48 hours) The person they stated called me had been assigned to another area in May so how could he have called me I asked calmly? Now I am still waiting for another mystery phone call and can only guess what's next. I feel this should be a "Good Will" repair in light of all the issues and paper trail they have. If not I can assure them this will be my last Nissan purchase. Is there an automotive safety dept. in the government who I can talk to if this is not corrected. I understand this is not the first seat issue.

#111 of 224 Re: How to fix the broken Nissan Murano front power seat bracket [themaddhatter] by chill0520

Jul 05, 2010 (8:54 pm)

Replying to: themaddhatter (Aug 23, 2009 4:31 pm)
WOW. I just have to say THANK YOU to themadhatter for posting the instructions on how to take the seat apart to get to the seat base. My 2005 Murano drivers seat suddenly went "pop" last week, and the DSR came loose. I took it to a dealer here, and they said it would be a $900 fix. At the rear of the seat the weld had broken (the same as themadhatters). We decided to get a new base from Nissan (as one of the lift motors was having sporadic issues as well), but install it ourselves. It took my father and I about three hours start to finish, with no major issues, thanks to the instructions posted here!!
 
On the base issue, we notice that they have changed the design significantly. The welds on the old model were two half inch or so welds with a space in between. The new one is a sold piece, about three inchs long, welded all the way along. A couple of other portions of the base were beefed up too. Given that they obviously know there was a design flaw (cause they redesigned it!!) it seems like a giant rip off not to have this covered under a recall.

Messages Page 12 of 23

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