Last post on Nov 05, 2013 at 11:09 AM
You are in the Nissan Murano
What is this discussion about?
Nissan Murano, Car Safety, SUV
#105 of 231 A quick search on the NHTSA site
Feb 24, 2010 (6:50 am)
Apologies if this has been posted before. My wife's Murano exhibited the broken (leaning) drivers seat last night, so I'm new to this discussion.
NHTSA Action Number: N/A NHTSA Recall Campaign Number:
Make: NISSAN Model: MURANO
Manufacturer : NISSAN NORTH AMERICA, INC.
Year : 2005
Date Investigation Opened : November 18, 2008
Date Investigation Closed : July 2, 2009
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT. THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL. FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT. THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED. THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION. WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED. THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION. INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED. INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATED A SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
#106 of 231 Its going to be a recall or not?
Feb 24, 2010 (9:51 am)
So are they going to force Nissan to do a recall about it or not?
#107 of 231 Re: How to fix the broken Nissan Murano front power seat bracket [themaddhatter]
Apr 17, 2010 (7:41 am)
Thanks a lot ! fixed it with a friend in 2.5 hours !!
#108 of 231 Re: How to fix the broken Nissan Murano front power seat bracket [daveshaw]
May 11, 2010 (6:41 pm)
I have a broken seat . Can you tell me how to fix it?
#109 of 231 Re: How to fix the broken Nissan Murano front power seat bracket [norman31]
May 11, 2010 (6:58 pm)
How about giving us a brief description of your problem? Or starting with the first page, just read what's written in this thread and find out if your seat has the same issues.
#110 of 231 2006 Murano Bad Power Seat
Jun 29, 2010 (1:35 pm)
At 16,000 miles my driverís power seat was replaced because of the following. Left side stops & right side keeps on moving. Seat bottom cross frame was problem and upon tear down found cross frame had been separated at weld causing excessive flex in rear of seat. So bad driving it was a rocking chair. The entire seat frame w/motor assembly was replaced to correct defect. Well here is the rest of the story! At about 54,000 miles (still under warranty) I stated that the foam was shredding under my seat and this was the start all over again of the seat problem. They said nothing was wrong. At 61,200 miles I stated that the seat was becoming loose and more foam was continually shredding under the seat. The Nissan tech agreed and said there was a problem. Now Nissan wants me to split the $1600 repair with the dealer. Also Nissan said they called me about my problem and asked me to call back which they said I did not so they closed the file in May. I called back again and made them open a new file stating all over again the concerns with safety and my maintenance history. This was on the 16th of June and I was assured someone was calling me back within 24-48 hours. On the 29th I called and said whatís up. Well another call to me said that my phone was no longer working on the 24th. (8 days not 24-48 hours) The person they stated called me had been assigned to another area in May so how could he have called me I asked calmly? Now I am still waiting for another mystery phone call and can only guess what's next. I feel this should be a "Good Will" repair in light of all the issues and paper trail they have. If not I can assure them this will be my last Nissan purchase. Is there an automotive safety dept. in the government who I can talk to if this is not corrected. I understand this is not the first seat issue.
#111 of 231 Re: How to fix the broken Nissan Murano front power seat bracket [themaddhatter]
Jul 05, 2010 (7:54 pm)
WOW. I just have to say THANK YOU to themadhatter for posting the instructions on how to take the seat apart to get to the seat base. My 2005 Murano drivers seat suddenly went "pop" last week, and the DSR came loose. I took it to a dealer here, and they said it would be a $900 fix. At the rear of the seat the weld had broken (the same as themadhatters). We decided to get a new base from Nissan (as one of the lift motors was having sporadic issues as well), but install it ourselves. It took my father and I about three hours start to finish, with no major issues, thanks to the instructions posted here!!
On the base issue, we notice that they have changed the design significantly. The welds on the old model were two half inch or so welds with a space in between. The new one is a sold piece, about three inchs long, welded all the way along. A couple of other portions of the base were beefed up too. Given that they obviously know there was a design flaw (cause they redesigned it!!) it seems like a giant rip off not to have this covered under a recall.