- #55 of 61
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Satisfied MKX owner
by fleurdelis
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Nov 17, 2008 (10:29 pm)
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Sorry to hear about any MKX owner who has to resort to the Lemon laws. I expect that every vehicle manufacturer has had a Lemon, so I wonder if any statistics are kept on the frequency. Also why is it that for the nearly identical Ford Edge, with more sales, and with its forum having twice the number of posts, there is only one post in 2008 that mentions "Lemon" and that was back in 2/08?
I myself posted my experience with a problem on our MKX back on 7/12/08. But after 14 months of ownership and roughly 21,000 miles, that isolated experience is fast fading against the overwhelming satisfaction from an otherwise flawless performance. We also continue to enjoy the comfort and still unique style of the MKX.
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- #56 of 61
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Re: Satisfied MKX owner [fleurdelis]
by akirby
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Nov 18, 2008 (5:54 am)
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Replying to: fleurdelis (Nov 17, 2008 10:29 pm)
It does make you wonder, doesn't it? I think the dealers have a big part here - if you have a problem - even more than one - but the dealer is able to fix it promptly and accurately then it's forgotten. But if the dealer tries to fix it multiple times and fails (or worse, causes more problems) then it all gets blamed on Ford, which isn't fair. It's too bad that Ford doesn't have more control over it's dealer network.
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- #58 of 61
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FOG LIGHT HELP
by dknyc1
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Dec 01, 2008 (11:20 am)
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I recently moved to a more rural area & the fog on my early morning (like 2:00 am) commute is horrible.
The factory fog lights really do nothing but light up... no help at all.
Wondering can I change the bulbs in the factory fog lights to something better or do I need to simply buy a new set of fog lights & bold on near the factory ones?
Thanks
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- #59 of 61
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Re: Warped front Brake Calibers [vinnieg1]
by awa1
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Jun 01, 2009 (2:02 pm)
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Replying to: vinnieg1 (Apr 18, 2008 6:40 am)
I also have a 2008 MKX and it has been back 5 times for the brakes, 2 other times for transmission leaking (PTU) and a dead battery. They have machined all 4 rotors, replaced all 4 rotors & pads. Last trip they machined the rear rotors again. I agree too may problems too soon - car only has 10,500 miles on it. Decided to go through the Lemon Law. Will let you know the outcome.
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- #60 of 61
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Re: 2 many problems, 2 much time, 2 much money! [ok3moore]
by awa1
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Jun 01, 2009 (3:20 pm)
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Replying to: ok3moore (Oct 11, 2008 5:46 pm)
Same here. My 2008 MKX has been back to the dealer 7 times; 5 for the brakes (they machined all 4 rotors, then replaced all 4 rotors, & pads - last visit they machined the rear rotors again), The transmission also was leaking - PTU 2 times, and a dead battery. Going through the Lemon Law now. How did you make out & what did you get as a replacement vehicle?
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- #61 of 61
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Re: 2 many problems, 2 much time, 2 much money! [awa1]
by ok3moore
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Jul 20, 2009 (9:02 am)
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Replying to: awa1 (Jun 01, 2009 3:20 pm)
My case did not quality for the lemon law, the lawyer i spoke with said i woud win going to the BBB. I could not just sit on my hands. I filed a case aganist Ford through the BBB. I printed e-mails about my problems, articles and reviews. Every minor or major problem I took it to the shop (it was a hassel ) but you need some many days out of service. I did alot of research. I represented myself because the lawyer was not going through this nightmare and I was living it. My court case was a confrence call with a Ford representive. Ford insulted me, they were very rude and nasty just what I expected. I took my time and cross examined Ford ( they choked). The arbitraitor took a break for a test ride and she also had a professional take a look at it. Around 2 weeks later I got a letter from the BBB stating Ford had to by the vehicle back! It was a long and frustrating process but well worth it. I"m willing to help anyone who has been going through this nightmare with their MKX.
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