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SUVs Lincoln MKX Lincoln MKX Maintenance and Repair
61 messages, Last post on Jul 20, 2009 at 9:02 AM
You are in the Lincoln MKX Forum. Your Hosts are steve_ & tidester
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Replying to: bruceer1 (Mar 02, 2008 11:59 am) On Monday, Oct. 20, 2008 I'am taking Ford to court under the Lemon Law. I would like Ford to know that I'am not the ony one experencing the rattle problems. My name is Kim Moore, I live in Illinois and I own a 2007 MKX. If you would like to let Ford know how you feel about your recent purchase: e-mail a statement with your problems resolve and unresolved to okkkmoore  comcast.net including your name and state so we can let Ford know there is a problem with their LUXURY Crossover Vehicle.
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Replying to: akirby (Oct 14, 2008 6:21 am)
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Replying to: ok3moore (Oct 14, 2008 6:51 am) You may have a lemon but if it was me I'd at least give another dealer one shot to fix it. Unfortunately there are a lot of incompetent and uncaring dealers out there. Maybe the economic crisis will get rid of a lot of them over the next few months. |
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A Ford (FSE) did a inspection and took my truck out for a drive. He stated in his report ,"no abnormal noises were heard". So, now what would you do?
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Replying to: ok3moore (Oct 15, 2008 6:28 am) |
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I just purchased a 2008 black MKX fully loaded with all the bells and whistles. I have 300 miles on it now. The overall craftsmanship of the vehicle is terrible. I had a 1/8" high, 4" long, 1/8" wide blemish on the dashboard. The dealer "fixed" it by cutting and melting the spot. Now I have a spot that's 3" square on my dashboard right in eye sight that's shiny, discolored, and flat not textured like the rest of the dash. The dealer says that's all they can do for me. I escalated this to Ford and they said they can't help me as this doesn't affect the driving of the vehicle. The black paint is horrible. Swirl marks and light scratches all throughout the vehicle. The dealer "buffed" it and the majority of them are still there. I was told by the dealer that all black cars are going to have swirl marks in them. I replied for him to walk over to my 2008 328XI Black BMW and show me swirl marks in that black paint. He replied that Ford black paint is not a good quality paint and I have to accept it. You would think that a company on the verge of bankruptcy would take care of ALL customer quality complaints. Unfortunately, nothing has changed at Ford. They don't care. I will NEVER buy another American made vehicle as long as I live. I was going to buy either a Lexus or BMW and went with the Lincoln to "Buy American". Ford wonders why they are LOSING market share. Well, here is a prime example why. I love my BMW and regret purchasing this Lincoln. What a waste of money. Three years from now I will trade this "Quality American Made Vehicle" in and purchase a REAL QUALITY FOREIGN MADE VEHICLE! FORD, YOU LOST A 3 YEAR NEW VEHICLE PURCHASER FOR LIFE! GO BANKRUPT FOR ALL I CARE!
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Replying to: stordi (Nov 17, 2008 8:38 am) Take it to another dealer and I'm sure they'll replace the dash under warranty. And the scratches and swirl marks came from the dealer washing the vehicle before it was delivered - they don't leave the factory that way. Also sounds like they didn't know how to fix it, either. |
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| I took Ford to court and won my case! Ford has to repurchase my MKX. I will never ever buy Ford again, nor will my kids, future grand kids and their kids. I Hate Ford! It took 20 months fighting but it was well worth it. For all those unhappy MKX owners don't give up. We should not have to pay for something that is improperly built. It should be Fords problem not ours! : | |
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Sorry to hear about any MKX owner who has to resort to the Lemon laws. I expect that every vehicle manufacturer has had a Lemon, so I wonder if any statistics are kept on the frequency. Also why is it that for the nearly identical Ford Edge, with more sales, and with its forum having twice the number of posts, there is only one post in 2008 that mentions "Lemon" and that was back in 2/08? I myself posted my experience with a problem on our MKX back on 7/12/08. But after 14 months of ownership and roughly 21,000 miles, that isolated experience is fast fading against the overwhelming satisfaction from an otherwise flawless performance. We also continue to enjoy the comfort and still unique style of the MKX.
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Replying to: fleurdelis (Nov 17, 2008 10:29 pm) |
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