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Lincoln MKX Maintenance and Repair

61 messages, Last post on Jul 20, 2009 at 9:02 AM
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| I have my MKX in for some service work. FYI for all that are pulling their hair out over the seats. I was told that there is a TSB for that problem. I appears the owners manual was written incorrectly and now has a revised copy with the correct info. | |
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Just a heads up I have a 2007 MKX with a little under 20,000 miles and my wife and I were driving home one night and the traction control, ABS, and Powertrain warning lights all came on then started to go crazy. The next morning I took it to Ford, well it seems to be the rear speed sensors are crap. Well ok I thought they should not have went out yet but an easy fix.... WRONG!!!! ford has stopped production of the Edge and MKX because they have discoved this problem with many more MKX and Edge. So there is a nation wide emergency for this part, because there is no sensors anywhere and ford is not producing them. We have a ford rep helping us because as of today our MKX has been out of commission for two weeks. The only good thig so far is that my state has a lemon law and if the truck is down for two more weeks they are required by law to replace our truck with a new one. This is horrable and if your truck's awd or lights are comming one gret ready for a big delay. Brandon |
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OMG!! I have had my MKX since 7/07 I have it in 10 times for pretty much for the same reasons. The rattle in the sunroof, The right turn signal doesn't always engage (in our opinion is a safety issue), the rear tweeters of the sound system cut in and out when you go over a bump, an annoying noise that appears to be coming from the dash, and the seats not returning. Well let me see the first owners manual was printed wrong so a TSB from Ford came out with the corrected info. about the seats. But the other 4 issues they wont fix, including the rattle in the sunroof that is also on a TSB, because they cant duplicate it when THEY drive it. I have never been so disappointed, angry, and frustrated about any other vehicle I have owned! When I bought the Lincoln MKX I thought I was getting the creme de la creme of vehicles along with superior service, but all I got is a pain in my back end! I will never buy, own, or promote a Ford vehicle ever again!! The customer care associate Kathleen says she has done everything possible to make us happy and can not refer us on to any one else. What a waste of BIG money and my time.
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Replying to: jacobson1 (Feb 13, 2008 11:17 am) If I were you, I'd find out what the lemon law requires in your state and then strive to meet those requirements. Bring the dam_ thing back every day if u have to until you force them to buy it back. Then get something from a company that gives a RIP about their customers. THough Lincolns are all I currently own, I do NOT consider them in that category and probablly wont buy another either. There's NOTHING worse than some dumb-*ss at the customer service line saying "I dont care if you spent over $100,000 on Lincolns in the past few years. There's nothing we can do for you". They might as well just put in a recording.
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Replying to: jeyhoe (Feb 13, 2008 4:03 pm) |
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We finally got our MKX back after 2 weeks and alot of fighting with ford customer service about the production of the speed sensor we needed. It seems to be running great but today I noticed that all of my taillights-R-L-and Center all have condinsation in them. I already took it to ford to have it warrentied and I am at witts end with this truck. I want to drive it back and say keep it. I have had many fords and Lincolns in my years and this is so far the worst. I have two Taurus SHO's that have never had this much trouble in all the years I have owned them. Mad Lincoln Owner Here!!!! |
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So, I have had my 07' MKX now since July and love it. It is amazing living in Hollywood, CA and actually having people check out your Lincoln. That being said every first year model has kinks. I have fixed the rear sunroof rattle by stuffing in klenenex and fixed the rear piller rattles by spraying silicon spray on the door jams. Now a NEW rattle has emerged even louder and more annoying than the others. It sounds like its under the rear seat in between both seats. It is a consistent rattle that sounds like metal on metal and rattles non stop! In fact, the only way to stop it is by driving with the rear seat down! My wife and I pulled out the entire trunk lining, tire and foam to look for it and could not figure it out. Has anyone else experienced this rattle? Thanks
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Replying to: mkxowner (Jan 04, 2008 8:40 am) |
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| Well after we got our truck back from the speed sensor problem and we took it in for the taillights. One week to the day our axle seal went out. Took a day and a half got it back then the sway bar link broke on that side from dealer stupidity. So the next day after we got it back we went back to where we bought it and trade it in on a 06 Navigator we did go down a year but no big deal for me. So far no heartache on this truck they gave us such a steal because of the lemon law we pretty much swapped them out. I did love the way it turned heads but that novelty was wearing off. I hope others don't have as much trouble as we did, it just shows you that when you rush to get something into production you miss a little quality and bugs. | |
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I've had my '07 MKX since November 12, 2007. So far, the vehicle has been great and the mileage has averaged 22.5 on the highway and 18.5 in mostly city driving. We had the sunroof rattle repaired (very simple repair....needed a better adhesive than was used at the factory). The climate control has developed a squealing sound that continues even if we turn off the A/C. It's a very low volume "eeeeeeeeeeeeeeeeeeee....." sound, but once you're aware of it you can't hear anything else (no one else hears it until I point it out). I'm taking it in on Friday morning. I'm hoping it's just a minor adjustment.
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