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Nissan Quest Towing

5 messages, Last post on Oct 13, 2008 at 6:37 PM
You are in the Nissan Quest Forum. Your Host is Karens
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I just bought a new 2008 Quest base model mini van. I wanted a hitch so the dealer sent me to Uhaul and they installed one. The problem I have is I have turn signals that only work occassionally when hooked up to the trailer. Uhaul sent me to the dealer to have a heavy duty flasher installed. According to the dealer "now" is, if you don't buy a Quest with a hitch installed from the factory it won't work and can void my warranty. Nissan USA Corp. won't let you talk to their technical experts and take no ownership for the problem. My owners manual says I can install one and I should see my dealer and the dealer points the finger to Nissan USA corp. and says it's their problem. The dealer says to get an attorney and sue Nissan USA and of course they say it's a sales issue and for me to sue the dealer. What a mess.! I now have a new van that I can't use for one of the purpose's I had intended to use it for. If anyone has any suggestions please respond. Nissan customer service is such a joke. I would be a shamed to take a pay check for the service they don't provide.
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Replying to: davelifford (Oct 06, 2008 3:28 pm) It seems to me that U-Haul is the one you need to talk to. They installed the hitch and it is not working properly. If they need a heavy duty flasher to complete installation (never heard of this), they should get the part and install it. I've read of many people installing aftermarket hitches and not having problems. U-Haul installs tons of hitches, I don't understand the issue here. Found this information on another forum: http://x.nissanhelp.com/forums/quest/2082-converter-trailer-towing-electrical-ho- ok-up.html good luck.
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Replying to: dtownfb (Oct 12, 2008 6:23 pm)
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Replying to: davelifford (Oct 13, 2008 10:58 am) Good luck. |
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