Last post on Nov 06, 2012 at 7:45 PM
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Toyota Prius, Electrical
#52 of 149 Re: HID failure/HID aftermarket bulb update [AlanB4]
Feb 26, 2009 (7:50 am)
TOYOTA CALLED AND SAID THEY WILL PAY THE DEALER DIRECTLY AND THERE WILL BE NO OUT OF POCKET COST TO ME!!!!! ----- I have a 2007 Prius with 42k miles on it. My headlights have been going on and off for a while now. I recently got a fix it ticket in California so I took the car to the dealer. Guess what? Not under warranty! Both HID lights need to be replaced for a total of $450. I left the car at the dealer and called Toyota at 800-3331-4331. They opened a case file for me. The next day a case worker called me and told me that they would pay the parts and I would cover the labor. (they would reimburse me) I told her I did not have the $450 and would have to wait to do the repair. She told me she would check to see if they could pay the dealer directly and call me back. Within a few minutes, the dealer called me and said Toyota is paying for the repair and my car will be ready tomorrow. Right after that TOYOTA CALLED AND SAID THEY WILL PAY THE DEALER DIRECTLY AND THERE WILL BE NO OUT OF POCKET COST TO ME!!!!! I still love my Prius! Toyota came thru for me. I was ready for a fight, but did not have to at all!
#54 of 149 Problem jumping the battery (from front), new key?
Feb 27, 2009 (4:45 am)
2005 Prius, no problems that were not a simple misunderstanding so far. Until about ten days ago when I left an interior light on when the vehicle was snowed in for a few days. Then the battery was dead which is understandable but I have not been able to get things going again which is not. My attempts to jump the vehicle have all been in vain. I have been locked out but managed to get back in with the stump key in the fob but no matter how long I charge it from another vehicle, the battery seems to be dead. No action, nothing. Any suggestions? Also, I got the vehicle used and there was only one key or should I say electrical starting mechanism. Any way to get another without paying three hundred dollars or more?
#56 of 149 Re: Can't start 2004 Prius [jfbohn]
Mar 26, 2009 (2:16 pm)
Same thing happens to my 2005 Prius. Twice, I had to have the 12 volt charged. Dealer said the battery was fine.
The other day, in a grocery parking lot, I tried to start the car and all of the lights flashed and I could not get FOB out. Waited and pressed power button and car powered off. Started again and it was fine. It seems that it had to recycle or something.
Today, when starting I felt the brake push against me and the triangle flashed on for a moment. I pressed the power again with light touch on brake and it started. Seems many people have same or similar problem but no Toyota dealer seems to have ever heard of this!
Anyone else with same problem?
#57 of 149 Re: HID failure with 2006 Prius [nw_viking]
Apr 10, 2009 (10:12 am)
My'07 had one headlight go out. I took it in to the dealer and the service writer all but admitted defeat. Saying, "well, we probably don't stock the HID bulbs", and "we will need you to leave your car to diagnose such a complicated system". I took it back and explained that the "outage" was intermittent. And that the light would fail if it was left on for about 5mins. Anyway, I got my car back and they were "unable to duplicate". By the time I reached the end of their driveway the light was again out. So I took it back AGAIN and they were able to replace the bulb.
!!!3 TRIPS TO THE DEALER FOR A BULB!!!
What are they going to do when something goes wrong on my car that is more complicated than a light bulb?
It causes my head to hurt when I think about it.
Incidentally, the armrest on the driver's door is broken under the upholstery. They removed the door panel to check it out. I had to return for the "factory man" to rule on the repair. They took the door panel off and examined it and said it was not covered by the warranty.
They didn't put the panel on right and my triangular speaker fell off.
The rear bumper cover is pooched out on the side and was never right from delivery.
It is not clipped into the proper tab and is bowed out. I had to return when the "factory man" was in town again. The "factory man" ruled it was not covered since it was past the "adjustment period".
It seems they are better at declining repairs than at actually repairing cars.
I have never met, nor even seen the "factory man". I am not sure he even exists.
Now, the coloring on the leather seat cover is coming off. I am concerned I will have to repeat the same kangaroo process.
#58 of 149 Dealer Differences
Apr 10, 2009 (12:49 pm)
There are HUGE differences between Toyota dealership service centers.
Sounds like you got one like Gosch Auto in Hemet, CA.
That's where I got my Prius.
Great car, bad dealer to make many long stories short.
#59 of 149 cruise control and now cruise control and A/C quit
Apr 19, 2009 (3:04 pm)
On the highway a couple months ago my super '04 gave a little jolt and the cruise control popped off and wouldn't reengage. The triangle with the exclamation point, the engine with the half circles around it, and the engine with "check" warning lights came on at the same time. I called a Toyota garage who said "bring it in", and hadn't heard of this before. I then called Toyota regional and asked them. The guy said "nothing important, it'll be okay next time you drive. Just a minor glitch." Whoa!. Next day the lights were still on, but the cruise control reengaged on the first try. After a few miles the three warning lights went off. Frugal me didn't bring the car in.
Yesterday it happened again. However, this time both the cruise control AND the A/C compressor went off and stayed off. (Its 90 plus in Sacramento today). The fan kept fanning. All else is fine. Anybody heard of this one, and if "yes", what was the fix?
#60 of 149 Re: HID failure/HID aftermarket bulb update [birger]
Apr 19, 2009 (6:29 pm)
My experience with the Sylvania Silverstar replacement headlight bulbs was somewhat less satisfactory. I put them in my '02 VW Passat, and was somewhat pleased at first. They were NOT the difference between "night and day", but they "seemed" a little brighter/whiter to me.
Several months passed, then one headlight failed. I tried to replace the bulb, but was surprised to find the female electrical connector had melted and fused together with the bulb itself. As a matter of fact, the wiring was melted back about an inch from the connector and the insulation was GONE.
Since I was unable to "unplug" the bulb from the connector, I was dismayed to find that VW offered only a COMPLETE headlight ass'y ( $$$ ) as a replacement part for the melted wiring and connector.
Fortunately, my experience as a M-B mechanic provided me with a safe and reasonable "way out". I ordered replacement connectors from the M-B parts department and repaired the melted wiring on BOTH headlights.
I now have "normal", factory headlight bulbs back again in my VW and hope never to forget the lesson life has taught me concerning "super duper" replacement light
My '07 Prius ( pkg #6 ) came equipped w/HIDs and I have had to replace only 1 headlight bulb ( under warranty, 3 trips to the ?Service? Department ), so far.
Incidentally, my 30yrs experience as a M-B mechanic also taught me that the ML was, at the time, the very worst vehicle that M-B ever produced for sale in the US.
That vehicle has been superceded by the W211 E-Class as the very, very worst Mercedes-Benz EVER produced for US clients/customers!