Edmunds.com | Inside Line | Auto Observer Your Account | Help | Directory
You are here:
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Hybrid Vehicles Nissan Altima Hybrid An Altima Hybrid Buying Experience. Need advice
157 messages, Last post on Jun 06, 2008 at 7:44 AM
You are in the Nissan Altima Hybrid Forum. Your Host is pf_flyer
|
On June 13th, I ordered an 07 Jade Altima Hybrid with a tech package but with no Sunroof from Nissan dealer in Jamestown, NY. See anything odd in that combination? I put down a $500 deposit. They didn't ask for it. I wanted to make sure it was confirmed. I was told that it could take 8 to 10 weeks to get the car. That would put it around the end of August. I thought that was a long time but I knew that Nissan didn't produce a lot of hybrids with tech packages. A few weeks later, my rep calls and says that they stopped making the 07's but that there was an 07 built in the color and options I wanted except it did have a sunroof. I told them go ahead, I will take the sunroof and was told it was the quickest way and still keep the low finance rate. Today July 27, more than a month alter, I am told, for the first time, that Nissan had refused the original order and that they could not get the car that was in the pool they told me about earlier and that they would now have to order it as an 08 that would be delivered in the middle of September. (June to Sept) Also that they cannot guarantee what incentives or financing rate would be available. I sort of understand that position but still feel that Nissan had slipped and I should not have to pay for their error. My choices are to go ahead with the order, cancel and get my deposit back or go to a Toyota Camry Hyrid. (I really wanted the Altima Hybrid witht he Tech) Perhaps some of you have been through this before. but I am not inclined to want to buy a car that I don't even know what the price will be or the financing options. Also what was the purpose of putting down a $500 deposit? What did it do? I thought I was smart at the time but I definitely am doubting myself. I still would like the car but I have no idea what it will cost and they won't tell me even though I asked politely. They know I am frustrated. I check the inventory of dealers as far as 200 miles away and none have a single Altima with a tech package in any color. I am in Pennsylvania and the car is not available here at all. What would you do?
|
|
|
Replying to: emgr (Jul 27, 2007 4:59 pm) It sounds like you've had the unfortunate experience of finding a dealer that is unscrupulous, stupid, or both. First, explain your position to the dealership. Don't let them weasel out of the situation. Try to be nice, but don't let them push you around. This thing about "Nissan refusing the order" is pure, unadulterated BS. If Nissan didn't process the order, it's because of something the dealership did wrong (like maybe not order the car?). The first thing I would do is contact Nissan (not the dealer, the corporation). They take a VERY dim view of this kind of stuff, and will definitely talk to the dealership about what they've done. I've seen preliminary pricing on the 08's and they aren't that much higher (maybe 500 bucks). If Nissan asks you what you'd like to do, say, "I want an 08 and 07 prices, like I was promised". They probably won't go for it, but it never hurts to ask. I would also report the dealership to the ASE, and the Better Business Bureau. You could also file a complaint with the Federal Consumer Protection Agency (there may also be a New York State agency too) and send copies of the complaint to Nissan (if corporate doesn't respond). This will definitely get their attention. Above all, I would get my money back from that dealership, and even if you have to drive a good long distance, go find a dealer that knows their models (Tech Package without a sunroof...nice training for the sales guys) and will stand behind what they've promised. For each complaint, send copies to the owner of the dealership, as well as the sales manager. Hold your ground. Don't accept a lesser offer. Use words like "litigation" "Nissan District Rep" and "broken contractual agreement" (a contract can be just verbal in many states..and money down establishes a contract, whether or not it's written down). There are still 07 Nissan Altima Hybrids floating around. Have you tried the internet to get a deal that way? Good luck! |
|
|
I have been checking other dealers in New York and even as far away as Mass where there seems to be more Hybrids with tech packages. Unless they are not listed on the internet site, Buffalo, Rochester, Albany, Syracuse dealers and points in between don't have any tech at all. hell as I said, I would take the sunroof. your suggestion to contact Nissan corp is a good one. Thanks
|
|
|
Replying to: emgr (Jul 27, 2007 5:26 pm)
|
|
|
Replying to: hiwayman (Jul 28, 2007 2:55 pm) |
|
|
I wish I could agree with you about Clay. I did contact then and told them I would ahve to make a thousand mile round trip. His answer was full list price. No deal. I'll stick with NY where they are giving me 2 grand off. I may wait but at least I will get the color and options I want. Clay had an attitude I wouldn't send anyone too.
|
|
|
Replying to: emgr (Aug 12, 2007 11:51 am) Clay is good as long as you know how much you want to pay and be reasonable about it. If they didn't know you were that far away, they would probably negotiate more.
|
|
|
Replying to: langjie (Aug 13, 2007 6:22 am) Clay was an insult. |
|
|
|
|
Replying to: emgr (Aug 13, 2007 12:10 pm)
|
|
You are here:
Forums
Hybrid Vehicles Nissan Altima Hybrid An Altima Hybrid Buying Experience. Need advice
New? Join Now!
Forum Tools
Search Forums
Browse by Vehicle
2010 Nissan Altima Hybrid
Browse by Board
Browse by Topic
Today's Chats
