- #59 of 155
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Re: Wats worng with my new 2009 Sonata Limited V6 [krishnakonline]
by pat HOST
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Aug 28, 2008 (5:10 pm)
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Replying to: krishnakonline (Aug 28, 2008 4:27 pm)
Let's continue this conversation here where you have gotten a reply: krishnakonline, "2009 Hyundai Sonata" #575, 28 Aug 2008 3:05 pm. It's from m6user. 
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- #60 of 155
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'09 Transmission/Electrical problems Hyundai response
by retsab
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Aug 29, 2008 (4:19 am)
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Took delivery on '09 GLS 4 cyl. on Aug 4th. with 215 miles on it, dealer obtained car from another dealer. Drove vehicle 50+ miles. Aug. 5th car would not shift out of park, dealership sent a loaner and took car. Returned in the afternoon "fixed", took wife for 5 mile ride. Morning of Aug .6th, same problem, I released the shifter and delivered car to dealership and obtained the second of 5 loaner vehicles. Car has been under going increasingly complex electrical repairs and I have not had the car since the 5th. The mechanics didn't believe me the first two days but on morning of Aug. 7th same problem for the mechanic. Electrical problems include replacing solenoid, a broken/severed bolt in the main fuse box causing intermittent grounding, and now waiting for main fuse box and wiring harness to be delivered and replaced (expected to be delivered by Aug. 30th.). Dealership and mechanics have told me over and over how sorry they are and have tried their best to solve the problems. We (service writer and I) did a history search and found that the original transferring dealership had performed electrical repairs prior to trading the vehicle. I have called Hyundai USA 3 times trying to get some help/resolution. Spoke to very nice young ladies who assured me that my case has been referred to the Regional office but after 12 days they have not contacted me. Sooo I have contacted the BBB, the NY State Attorney Gen. Office, and one of the Lemon Law Firms listed on the internet. I am currently not expecting to have a "repaired" car until Sep. 2nd at the earliest. After I receive the vehicle and work orders I will do some filing. Again the dealership has tried hard to help and provided me with a new 6 cyl. GLS, love the power. Hyundai USA and the lack of response/communication is the most frustrating aspect of an very frustrating experience with a new car with less than 300 miles on it. Notice that you can only contact Hyundai through snail mail and the filtering 800 number.
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- #62 of 155
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Re: '09 Transmission/Electrical problems Hyundai response [retsab]
by roaurboat
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Aug 30, 2008 (10:16 am)
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Replying to: retsab (Aug 29, 2008 4:19 am)
Here is an update on the transmission lugging problem in my new '08 4cyl Sonata with automatic transmission. From the time of purchase, transmission would lug (rumble and vibrate) due to shifting up too early at too low RPMs. This would occur at around 35-40 MPH after shifting into 4th gear.
The dealer said "this was normal on 4cyl models", so I complained to corporate Hyundai. They gave me a case number and said they were working on a "service bulletin fix" (this is manufacturer term for a problem that they acknowledge but is not serious enough for recall). They explained it was a problem in the software that controls auto transmission shifting. Two months ago the new software became available to dealerships and upon MY request(dealer never called me), I had the new software installed.
The problem was not fixed. Its hard to tell but I think there was slight improvement but definitely hasnt fixed it. I feel certain it is the auto trans.software because when I use the manual shifter feature, the lugging does not occur. It just needs to stay in 3rd gear longer before upshifting to 4th so the engine RPMs are high enough.
I guess I am going to have to start all over again with Hyundai but havent resumed to "fight" yet.
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- #63 of 155
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Re: '09 Transmission/Electrical problems Hyundai response [roaurboat]
by retsab
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Aug 30, 2008 (10:40 am)
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Replying to: roaurboat (Aug 30, 2008 10:16 am)
Good luck, I wonder if they(HYUNDAI) just hope that people and their problems will just go away. I have all of my paperwork filled out but haven't yet sent it in to BBB & Att. Gen. This way they will have the final count of continuous days my car has been at the dealership.
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- #64 of 155
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Re: '09 Transmission/Electrical problems Hyundai response [retsab]
by dgs4
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Aug 30, 2008 (5:32 pm)
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Replying to: retsab (Aug 29, 2008 4:19 am)
Damn that's terrible restab. So you said the car was driven 50 miles but came to you with 215 miles on it, meaning before it left the first dealership it had 165 miles. That seems like an awful lot for a new car. My 09 Sonata Limited V6 had four miles on the odometer when I drove it off the lot, which probably is a little on the low side actually. I was concerned with so few miles the car had not been properly PDI'd but the dealership assured me the tech takes the car on a two mile test drive with every new car. So far I haven't had a single issue with my car, so I'll assume he was telling the truth.
But anyway, what I'm concerned with is your car had so many miles on it, and the original dealership was performing electrical work before they shipped it to you. That just doesn't seem right. Why would you order a car from a dealership 50 miles away in the first place? The dealership you were at didn't have a single 09 four cylinder on their lot? That's hard to believe. I would be super pissed they delivered a new car with so many miles and one they knew was having electrical problems. I seriously hope you get to lemon law that car, because it sure sounds like a lemon. Good luck!
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- #65 of 155
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Re: '09 Transmission/Electrical problems Hyundai response [dgs4]
by retsab
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Aug 31, 2008 (6:48 am)
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Replying to: dgs4 (Aug 30, 2008 5:32 pm)
The cars on the lot were all colors and interiors which I found to be not attractive. They also seemed to be the most basic GLS models or overly equipped 6cyl.. The sales manager told me he has to accept what Hyundai ships him. I wanted the Willow gray in the 4 cyl with the option 2. The sales manager told me this was the set up he could probably sell the most. Hyundai seems to be determined to limit interior color choices with exteriors. In reality, I wanted the Cocoa Metalic with a gray interior ( which I think is far superior to the yellowish color most Sonatas seem to have). As to obtaining a car from a different dealer, I suggested to the Sales Manager that from now on they do a background check on the vehicle they are obtaining. It must be me, but 3 of my last 4 vehicles were obtained from other dealers lots.
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- #66 of 155
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Re: '09 Transmission/Electrical problems Hyundai response [retsab]
by cresidue
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Sep 01, 2008 (4:45 am)
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Replying to: retsab (Aug 31, 2008 6:48 am)
Are you new to car buying? (not trying to insult you) Every single word out of a car dealer/salespersons mouth is a LIE. They can order whatever they want and it's usually the loaded cars, since they can make more money. If you cannot get what you want from one dealer call another one. This dealer is an incompetent idiot because they can search the entire country and locate a car just like you want from another dealer, he simply doesn't want to. In this economy, I would have told him to kiss off and walked right out the door.
Go to Hyundai's website and build the car you want and then have the system search the U.S. for that car. Worst case is you have to wait 8-12 weeks for it to be manufactured.
I can tell you this, you will NOT be happy with the 4cyl. it's doggie and the mileage isn't any better in real world driving. My 2001 V6 GLS still gets ~22 mpg city and ~34 mpg highway on cheap gas. You can't always believe the sticker mpg ratings.
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- #67 of 155
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Re: '09 Transmission/Electrical problems Hyundai response [roaurboat]
by targettuning
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Sep 02, 2008 (6:01 am)
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Replying to: roaurboat (Aug 30, 2008 10:16 am)
You know, of course, that accelerating a bit more aggressively would cause the transmission to stay in 3rd gear longer and as a result 4th gear would be engaged at a higher road speed/RPM. Off hand I would agree with the dealer that, given the fuel price situation and other economy concerns, the transmission is programmed to get into and stay in the highest gear (4th) as soon as possible for as long as possible. If you drive in a normal way or even try to "lightfoot" it more than normal the car will respond in the exact fashion you are complaining about. So, since I believe not only will you find all Hyundai's do this but most other manufacturers products as well it may be something you will either have to work around by driving a bit more aggressively or if you don't want to accelerate more briskly keep it in 3rd gear by using the Shiftronic feature until you reach a higher road speed (but this can also be accomplished by accelerating more briskly). This will reduce fuel economy so I guess you can't have it both ways. There is no "problem" with your transmission, the only problem is expecting the car to operate in too high a gear for the situation or low road speed. As an aside we own a 2006 Honda Civic with a 5 speed automatic transmission and to deliver the best fuel economy Honda has programmed this transmission to get into 5th gear ASAP (much like your Hyundai) and the result of that bit of programming is that the car downshifts at the mere sight of a rise in the road. Unless one is traveling at 65-70 mph the car downshifts on grade changes pretty readily....a problem? nope but it is an inconvenience.
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- #68 of 155
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Re: '09 Transmission/Electrical problems Hyundai response [cresidue]
by targettuning
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Sep 02, 2008 (6:14 am)
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Replying to: cresidue (Sep 01, 2008 4:45 am)
For the record, several changes (actually thousands of changes) have been made to the Sonata since 2001 not the least of which are completely new engines attached to new transmissions and new fuel economy ratings with a completely new car wrapped aroud them. These new for 2007-08 EPA ratings now give what I believe to be pretty accurate numbers. I also think you will find the newest variant of the 4 cylinder is pretty quick (at least 90% of mid size car buyers will be happy) and the mileage WILL be much better than the V-6. The V-6 is a rocket but there is (as always) a price for performance..harder maintainence accessability and poorer fuel economy the first two on the list.
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