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Sedans Hyundai Sonata Hyundai Sonata Transmission Questions
155 messages, Last post on Oct 13, 2009 at 12:20 PM
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Replying to: krishnakonline (Aug 28, 2008 2:13 pm)
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Replying to: m6user (Aug 28, 2008 3:46 pm) Is there a fix to my Car problem...can u help.....??
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Replying to: krishnakonline (Aug 28, 2008 4:27 pm) 
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Took delivery on '09 GLS 4 cyl. on Aug 4th. with 215 miles on it, dealer obtained car from another dealer. Drove vehicle 50+ miles. Aug. 5th car would not shift out of park, dealership sent a loaner and took car. Returned in the afternoon "fixed", took wife for 5 mile ride. Morning of Aug .6th, same problem, I released the shifter and delivered car to dealership and obtained the second of 5 loaner vehicles. Car has been under going increasingly complex electrical repairs and I have not had the car since the 5th. The mechanics didn't believe me the first two days but on morning of Aug. 7th same problem for the mechanic. Electrical problems include replacing solenoid, a broken/severed bolt in the main fuse box causing intermittent grounding, and now waiting for main fuse box and wiring harness to be delivered and replaced (expected to be delivered by Aug. 30th.). Dealership and mechanics have told me over and over how sorry they are and have tried their best to solve the problems. We (service writer and I) did a history search and found that the original transferring dealership had performed electrical repairs prior to trading the vehicle. I have called Hyundai USA 3 times trying to get some help/resolution. Spoke to very nice young ladies who assured me that my case has been referred to the Regional office but after 12 days they have not contacted me. Sooo I have contacted the BBB, the NY State Attorney Gen. Office, and one of the Lemon Law Firms listed on the internet. I am currently not expecting to have a "repaired" car until Sep. 2nd at the earliest. After I receive the vehicle and work orders I will do some filing. Again the dealership has tried hard to help and provided me with a new 6 cyl. GLS, love the power. Hyundai USA and the lack of response/communication is the most frustrating aspect of an very frustrating experience with a new car with less than 300 miles on it. Notice that you can only contact Hyundai through snail mail and the filtering 800 number.
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Replying to: retsab (Aug 29, 2008 4:19 am) The dealer said "this was normal on 4cyl models", so I complained to corporate Hyundai. They gave me a case number and said they were working on a "service bulletin fix" (this is manufacturer term for a problem that they acknowledge but is not serious enough for recall). They explained it was a problem in the software that controls auto transmission shifting. Two months ago the new software became available to dealerships and upon MY request(dealer never called me), I had the new software installed. The problem was not fixed. Its hard to tell but I think there was slight improvement but definitely hasnt fixed it. I feel certain it is the auto trans.software because when I use the manual shifter feature, the lugging does not occur. It just needs to stay in 3rd gear longer before upshifting to 4th so the engine RPMs are high enough. I guess I am going to have to start all over again with Hyundai but havent resumed to "fight" yet.
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Replying to: roaurboat (Aug 30, 2008 10:16 am) |
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Replying to: retsab (Aug 29, 2008 4:19 am) But anyway, what I'm concerned with is your car had so many miles on it, and the original dealership was performing electrical work before they shipped it to you. That just doesn't seem right. Why would you order a car from a dealership 50 miles away in the first place? The dealership you were at didn't have a single 09 four cylinder on their lot? That's hard to believe. I would be super pissed they delivered a new car with so many miles and one they knew was having electrical problems. I seriously hope you get to lemon law that car, because it sure sounds like a lemon. Good luck! |
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Replying to: dgs4 (Aug 30, 2008 5:32 pm)
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Replying to: retsab (Aug 31, 2008 6:48 am) Go to Hyundai's website and build the car you want and then have the system search the U.S. for that car. Worst case is you have to wait 8-12 weeks for it to be manufactured. I can tell you this, you will NOT be happy with the 4cyl. it's doggie and the mileage isn't any better in real world driving. My 2001 V6 GLS still gets ~22 mpg city and ~34 mpg highway on cheap gas. You can't always believe the sticker mpg ratings.
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