Last post on Jul 01, 2013 at 3:01 PM
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Honda Odyssey, Exterior, Electrical, Van
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#115 of 129 Tailgate (Trunk) door not going up automatically
Apr 06, 2013 (1:08 pm)
We have a 2008 Honda Odyssey EX-L with about 45K miles on it. A few days back, we noticed that the tailgate trunk door was not going up automatically. From some search, we found that the item called "tailgate struts" makes all of it happen and it has been found faulty by Honda (
http://www.csmonitor.com/Business/2012/0222/Honda-recall-involves-Odyssey-miniva- ns.-Is-yours-on-the-list ) and there is a recall for it. But we were not notified about the recall, and a recall also does not show up on the Honda recall website against the VIN. Dealer says that it costs $86 for each side and will cost me about $225+ in total including labor !!
I am wondering:
a) Why do I see recalls against the struts but my specific van VIN is not included in the recall list?
b) Has anyone else done a replacement from another store/internet? This seems to have happened to others too, so please share part information. I believe a couple of substitutes are: Stabilus SG126007 ~$95+ or Strongarm 6238 ~$51. Any feedback on these specific parts and/or your own experiences?
#116 of 129 Re: sliding door won't unlock [footballfan2]
Apr 09, 2013 (3:52 pm)
We have had issues with the sliding doors on our 2006 Odyssey since the first week (we have documentation for three months after purchase). The challenge was getting it to the dealership when it was acting up. They made us feel like we were imagining things and insisted that the sliding door system was not known to have problems. When the problem was finally detected (one would not work at all) it was repaired. Not too long after, the other broke....and on and on. Honda service indicated that the problems were not related. We experienced electrical issues as well. Honda service told us they were not connected. Because we were having problems, we had our Odyssey serviced at a Honda dealership well beyond the warranty. This past year we began taking it to a local independent mechanic who was able to explain exactly what the problem was (he even explained the incremental deterioration of the system between repairs) and how the electrical issues tied in. We now have no use of one door at all and to use the other door, we have a choice: pull the fuse controlling the doors, which leaves us with no interior lights, no remote and no automatic locking system; or else leave the fuse so that the door works automatically and we have lights and locks, but then the brand new battery dies after less than 24 hours if the vehicle is not driven. Honda will not stand by their workmanship. You can only correspond with their customer service department. We sent letters to top US executives and included documentation. They do not bother to respond and/or just forward it on the customer service who make it clear that there is no recourse beyond their determination. Evidently, Honda will do nothing for a vehicle out of warranty. Our mistake was only having it serviced by Honda while it was under warranty. They MUST know there is a problem with this system. From what we are learning it would seem that they just bank on the fact that it does not become full blown until it is out of warranty. Basically, we have just been told, 'you have to understand, that is what happens with a 7 year old vehicle'. Yet our older Volvos are going strong. Class action sounds like a good idea to us.
#117 of 129 Re: Tailgate (Trunk) door not going up automatically [nayak]
May 04, 2013 (7:48 am)
I called up Honda (recall option) and asked them why my van was not selected for the recall. They asked me to go to a Honda dealer and show the problem and ask them to contact Honda. And that is what I did and then after a couple of days, Honda approved the work at no cost (!!) and the Honda dealer installed the new struts. I am sure having 2 Honda vehicles currently and a history of Honda purchases must have helped.
#118 of 129 windows
Jun 03, 2013 (8:14 pm)
Last Thursday, it was raining when we parked and locked our 2012 Honda Odyssey in front of our hotel, so naturally, all windows and moonroof were closed. There was a terrible electrical storm all night long with lightning, hail, thunder, downpour. We were worried the hail would damage the car we love so much, but imagine our shock the next AM when we got to our car to find all 4 windows and moonroof open all the way, and the interior absolutely soaked. When we called the dealer, we were given the story that we had probably inadvertently hit the unlock button twice, activating the stupid window feature. We assured them that we knew for certain that we had not, since we had checked to be sure it was locked. We were also told that maybe another Honda owner nearby had the same signal, or that it could have been caused by an electrical signal from the storm. Whatever the reason, my van is waterlogged, and I'm wondering what the long-term effects will be. Does anyone know? Plus, now I'm paranoid that it will happen again. By the way, when you hit unlock the second time, you have to hold it down for a few seconds for the windows to go all the way down, so its not that easy to do it inadvertently.
#119 of 129 Re: windows [tnten]
Jun 03, 2013 (8:37 pm)
Sir, I hope my message will find you enjoying your day! I'm sorry to hear about your incident;(
Honda Odyssey it's a very complex vehicle but at the same time can be improved! They have been working on this car for over 13 years and I owned two Honda Odyssey different years and I was able to notice the differences. What happened to you it's not new, and you should be reimbursed for any damages to your personal property and the car!
It's not your fault! This "window opening situation" it's been noticed on 2010,2011,2012... It's a problem with the car... The dealer has no clue how to fix it that's why they give you all the BS excuses to get rid of you!!!
I'm sorry to hear this and I hope that somehow this won't happen to you again!
Be safe and God Bless you and your passengers!
#120 of 129 sliding door and electrical issues with Odysseys
Jun 04, 2013 (5:31 am)
Honda customer service told us that previous ownership makes a difference. Unfortunately, Honda does not value customer trust and faithfulness to Honda certified service. Our 2006 Odyssey was our first Honda purchase. We had issues with our sliding doors within weeks of purchase and made the mistake of trusting Honda service to resolve the problem for about 6 years , despite the fact that it was considerably more expensive than having our vehicle serviced locally. We did not learn about the connection between our electrical issues and sliding door issues, or have it confirmed that both were very common with Odysseys, until we finally took our Odyssey to an independent mechanic. Honda had led us to believe that all of our repairs (both under warranty and then at our expense) were not connected and were not at all common. We will not purchase Honda again because they will not stand by their product.
#121 of 129 Re: sliding door and electrical issues with Odysseys [liege]
Jun 04, 2013 (7:15 am)
The automatic sliding doors itís a great benefit and the 3.5Liters engine and 270+HP its what you may want to consider when buying a family minivan! I had two of them and what I have learned is that once you left the dealership lot, the entire smile, kindness and courtesy of the dealership employees itís gone! I have learned to keep the car and try to fix it myself as much as I can! Going back with the car will be just a waste of time and increase of frustration not to mention that your car WILL turn in to a ďtake a partĒ vehicle to fix the cars that have to live faster than yoursÖ
The sliding doors can be easily reset by disconnecting the car battery for a few minutes and you are back in business. BUT make sure that the sliding rail itís clean (donít lubricate)! The door itís designed to push with approximately 35lbs. when the door its obstructed will open back but if this will persist the door will shot off. And has to be reset, disconnecting the battery.
I hope this will help, be safe and God bless you and your passengers!
#122 of 129 Re: windows [tnten]
Jun 04, 2013 (7:47 am)
Yes, you have to press and HOLD the button to open all windows. Mine is 2007. after a year stabilizer was changed, after few months torque converter was replaced. good thing still under warranty, but if I were to decide again. I WILL NEVER BUY HONDA AGAIN.
#123 of 129 water trapped in sliding door
Jun 09, 2013 (4:52 am)
So we had a lot of rain this week and now it sounds like there is about a gallon of water sloshing around inside my passenger sliding door. What damage if any might this cause and what happens if it stays in the door for any length of time? I have no idea where a seal is malfunctioning...
#124 of 129 Water trapped in the door.
Jun 09, 2013 (8:31 am)
It's ok for some Amount of water to make it in to your door! For that reason all doors will have some small draining holes located to the bottom of the door! Now the problem is that sometimes dust gets in there and other things. All those in combination with water turn into mud and your draining holes will get clogged