Last post on Apr 29, 2013 at 9:31 AM
You are in the Ford Expedition
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Ford Expedition, Electrical, SUV
Nov 08, 2010 (12:10 pm)
“We purchased a 2010 Expedition w/200 miles on it 12 Oct 10. It has physically been out our house 4 days; the rest of the time at the dealer because of numerous electrical problems. Our dealers response to us, when it was taken there the fourth time on Monday, is for us to get a lawyer. We have attempted to work w/Ford directly and they are not much help either. I am so sorry we made this extremely expensive purchase and will be meeting w/a lawyer tomorrow to find out how to get our money back.”
My name is Joanne with the Ford Customer Relationship Center. I am sorry to hear of the circumstances that have prompted your post. We would be happy to take another look at the situation, please feel free to call the Customer Relationship Center at 800-392-3673 at your convenience. We are unfortunately unable to address your concern on a public forum.
Ford Customer Service Division
Nov 08, 2010 (2:42 pm)
Sweet. Unfortunately if this person is like most of the posters here, they are "one and done". They come by to gripe and never come back. They joined Nov 3, posted once and that was it. Very nice to think that customer care would monitor forums.
#167 of 279 2003 expedition electrical issue
Nov 09, 2010 (8:58 am)
I have a 2003 expedition that needs jumped every time I try to start it. I replaced the battery and the alternator has been checked and is working properly. Are there any other known electrical draws known for this model?
#168 of 279 Re: 2003 expedition electrical issue [archl]
Nov 09, 2010 (9:59 am)
How often do you start it? If the alternator is in fact working properly, to kill a new battery there would have to be a pretty big drain somewhere or it is sitting for a long long time.
#169 of 279 Re: 2003 expedition electrical issue [alwaysfords2]
Nov 09, 2010 (10:52 am)
I can jump it and drive it one day and then it won't start the next without jumping it again. How long should I have to drive it to get a full charge so it should start again? When I do a system check on it when it is running is says the charging system is ok.
#170 of 279 Re: 2003 expedition electrical issue [archl]
Nov 09, 2010 (11:25 am)
If it is dead then you'd need to drive it a long time to get it fully charged. I'd guess you either have a battery that is no good or an alternator that isn't charging it. Or maybe the problem isn't the alternator or battery, but delivery of the charge? One thing to check would be all the terminals on the battery and alternator - are all the connections good and clean? Also the more the battery goes dead the more you reduce it's life. Do you have a battery charger you can put on it? A nice 10 or 12 hour trickle charge will at least get it charged back up and you can restart looking at the options.
#171 of 279 Re: 2003 expedition electrical issue [archl]
Nov 10, 2010 (1:24 am)
I have a 2003. I had a problem close to your and we found out it was the rear wiper motor was drawing the battery even when the key was out. I was told the the assembly froze up. Good luck
#172 of 279 Re: 2003 expedition electrical issue [bholbrook]
Nov 10, 2010 (7:56 am)
Thanks very much. My rear wiper gets stuck straight up when I try to use it and then I have to manually push it back down into place when I get home. I assumed the same thing that once the key was off it would stop working. My battery issues started at the same time. Was it an easy fix that you can do yourself or did you have to take it to the dealership?
#173 of 279 Re: 2003 expedition electrical issue [archl]
Nov 10, 2010 (9:24 am)
Pull the fuse to test the theory.
#174 of 279 Re: 2003 expedition electrical issue [bholbrook]
Nov 15, 2010 (11:02 am)
Thank you for your help. It was the rear windshield wiper. We disconnected the power from it and now it starts every time.