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Honda CR-V Handling and Alignment

91 messages, Last post on Oct 08, 2009 at 9:19 AM
You are in the Honda CR-V Forum. Your Hosts are steve_ & tidester
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Replying to: blueiedgod (Apr 03, 2008 4:39 am) |
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Replying to: teresimo (Apr 06, 2008 6:16 am) |
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Replying to: deontae3 (Jun 19, 2008 5:57 pm) |
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Replying to: plane (Jul 19, 2007 5:35 am) |
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I have the pull to the right (PTTR) problem with my 2005 CRV big time. The night we drove it off the lot I let go of the steering wheel and it veered three lanes over on the freeway (thank goodness it was very late and there was no one on the road). I took it back to the dealership the next day to have the alignment fixed. I then took it again 3 more times over the next 6 months. The car still pulls to the right very strongly. I just figured we bought a lemon and there is nothing that can be done. We have 25000 miles on the car and the front tires are bald on the edges from the pulling. This morning while looking for the best tires to purchase for the CRV, I came across all these posts chronicling the pttr issue. I never knew a service bulletin had been put out about this exact problem. I looked online and found it (it was published a month after I had purchased my car, the dealership should have been aware of how to fix this problem). I just called Honda about this issue and explained my situation. They said that since I was four months over the warranty period they would not fix the problem. They said I could take it to a dealership AND PAY to have them diagnose the problem. Then once the problem is diagnosed I have to submit a claim to Honda and then a case manager will decide whether to fix the vehicle or not. The rep made a point to stress at least 3 times during the call that there is a good possibility it will not be paid for. I pointed out that it would be cheaper for me to go to a non-Honda repair facility and just have it fixed, he agreed. I explained that I was sold a defective vehicle and that it should be repaired regardless of the warranty, he did not seem to agree. I intend to consult a lawyer about this situation. The moral of my story is...make sure you take care of this issue within the warranty period!! This IS a known problem with the CRV and if the dealership is incompetent and unaware of the service bulletin print it out and take it in to them. It is a real shame, Honda is willing to soil its name for a meager repair.
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Replying to: peevdwithhonda (Aug 18, 2008 11:10 am) Please & thank you teresimo
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Replying to: teresimo (Aug 18, 2008 1:17 pm)
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Replying to: peevdwithhonda (Aug 18, 2008 2:37 pm) Thank you thank you thank you. Teresimo |
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