Last post on Nov 27, 2013 at 7:27 AM
You are in the Honda Odyssey
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Honda Odyssey, Paint, Van
#78 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [yvesjc]
Jul 23, 2012 (1:32 pm)
I would think this paint problem should still be covered in the 2011 warranty?? I had just missed my warranty (even though it was extended for the paint problem, but I didn't discover the problem till it was just passed and I wasn't notified by Honda of the extended warranty) ... I was lucky to have found a great service manager who took care of filing paperwork with Honda headquarters and did the job at no charge to me. But of course, no more than a few weeks after the work was done, I saw other spots of peeled paint ... at this point if I want those to be fixed, I would need to follow the advice of a previous post to get in touch with their regional manager. This is disturbing to me to find that Honda is still having this problem in their 2011 model. I had expected them to have this fixed by now I love Honda cars, but ...
#79 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [hondafan1990]
Jul 30, 2012 (1:42 pm)
From what I've been reading, paint is a real problem with Odysseys. My 2006 Odyssey white paint just began peeling on the roof between the sunroof and windshield. The primer looks fine, which implies there is an issue with the paint bonding to the primer. The dealer says there have been many such paint issues but Honda America will not acknowledge the issue. Honda America took my complaint but they refuse to say how many people have complained of the same issue. Anybody else with a paint problem not covered by the extended warranty afforded the 2003-2005 blue paint Odysseys?
#80 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [rudy386]
Jul 30, 2012 (10:43 pm)
rudy386: Wonder if enough Honda owners voicing our dissatisfaction can make Honda fix this problem for good. Honda makes reliable cars, but I'd be reluctant to buy another if there will still be this paint problem to deal with. I tend to keep my cars for a long time, so I wouldn't like to have paint issues prematurely
#81 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [hondafan1990]
Jul 31, 2012 (4:03 am)
I have complained to American Honda and think we should all do the same. Although the district manager for our region seems to be arrogant and rude, Mr. Ng, we should all continue as Honda does not want our voice to be heard by the public. This was an error with their supplier and process and the primer adherence is the main issue. My van has been garaged and maintained and my local dealer has been accomodating in the past. Honda has had a great product, but this is not acceptable.
#82 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [hondafan1990]
Aug 04, 2012 (7:13 pm)
I, too have complained to Honda America. They'd be happy to help me get a paint quote - higher than what i could get for myself! I asked for them to cover a fixed amount for re painting and they declined.
I asked for coverage under the now expired recall and again they declined.
It stinks! I offered to convert my peeling van to a rolling billboard announcing Honda's failure.
#83 of 117 Re: Take a real close look, try this: [hondafan1990]
Aug 04, 2012 (7:19 pm)
Honda had a recall on the 2004 paint. Our dealership claimed to know nothing and by the time we found it online, it was too late. Honda America wouldn't make an exception for us. Definately thumbs down.
#84 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [stephodyssey]
Aug 07, 2012 (8:21 am)
I'm having the same problem with Honda Canada. They don't want to cover it under any warranty. Worst paint job of any vehicle I have ever bought. This will be my last Honda, I'll never buy another one or recommend it to anyone.
#85 of 117 2004 Paint Peeling Problems
Aug 10, 2012 (7:58 am)
Because my car is outside the warranty, Honda will not assume full responsibility for my peeling paint even though it is peeling in the warranty areas. I have preformed every maintainance - even the recommended maintainance. It is upsetting to me that Honda thought that a fair offer would be to pay for 35% of the repair for only the areas that are causing me problems right now. Honda is not willing to assume responsibility even though it is a known issue - "sorry you have been advised that it is out of the warranty". At times, all Honda representatives that I spoke to even used pressure and threatening tactics for me to take their puny offer - "if you keep moving up through the chain this offer will be taken off the table and you will get no offer". Horrible customer service! I intially started at the dealership, who spoke to the regional representative for me. I then called customer service and asked to speak to the supervisor - as I tried to move further, they would not move my call on - basically, take it or leave it. Honda did not seem to care about my financial burden for their product that had know issues to keep my car in good repair. Since I also had the transmission problem also with the same argument and dissappointment, I find their customer service and willingness to stand by their product disappointing. Horribly disappointed in my Honda!
#86 of 117 Re: 2004 Paint Peeling Problems [midnightblue3]
Aug 10, 2012 (9:19 am)
Sounds like our situation exactly! I took their puny offer and went to the body shop they said I had to go to. The regional manager did her notes on one day and I went to the body shop the next day. The person at the body shop found tons more places that were peeling, but Honda refused to cover anything but what the regional manager had noted the previous day. They only paid 50% of the job for only the few places where the regional manager had noted. Fast forward a few years later and the Honda in my driveway is a peeling mess of a car. There are places on each part of the car that are bubbling or have bubbled and peeled off. One reason we bought a Honda was for the resale value. No one is going to buy this used car with paint peeling off. Never buying a Honda again and I can't believe they are continuing to get away with this with all the new people who have posted here.
#87 of 117 Re: Take a real close look, try this: [hondafan1990]
Aug 10, 2012 (9:26 am)
The way I found out about the peeling problem was an employee in the service department who showed me an internal service bulletin about paint peeling (on midnight blue odysseys) while I was there for service. You could ask about that service bulletin at your dealership. That didn't help us at all but maybe they will be more helpful at your dealership.