Last post on Nov 27, 2013 at 7:27 AM
You are in the Honda Odyssey
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Honda Odyssey, Paint, Van
#71 of 117 Honda paid to repair paint (but not "for good" I'm afraid)!
Sep 10, 2011 (10:01 pm)
Larry Hopkins Honda in Sunnyvale authorized to repair peeling paint on my Midnight Blue 2004 Odyssey, but they didn't paint everything (as the dealership thought the body shop would) ... they might have done the entire roof and the entire hood, but they only did the top rim of the sliding doors. After I picked up the car, I noticed a couple more spots of peeled paint on the back side of the car. I am sure they won't fix those for free again since the earlier ones were done on a goodwill basis, extended warranty just expired. I am thankful that they fixed the paint for free but I am afraid this is not the end yet and at some point, I'll be seeing a lot of peeling in other parts of the van. How disappointing I am with this Honda! If Honda doesn't fix these paint problems in their cars, I'd seriously hesitate buying another one! I had a 1990 Accord for 14 years and never had any paint problems like this!
#72 of 117 Re: Honda paid to repair paint (but not "for good" I'm afraid)! [hondafan1990]
Sep 11, 2011 (8:17 am)
It is a known problem throughout the auto world that Honda has a problem with their midnight Blue paint. It is not just 2004 year, either. I've had the same issues you have had. You need to ask to speak to the regional manager of Honda in your area, who usually comes by on scheduled appearances once a month or so to each dealer. Go out of your way to meet him/her and discuss the fact that you know of this problem, even in the areas that are not "covered". I did this and had success with the fixing the issue, even in the uncovered areas. Good Luck.
#73 of 117 Re: Honda paid to repair paint (but not "for good" I'm afraid)! [jgp9]
Sep 11, 2011 (8:37 am)
Thanks, jqp9. They covered your paint repair even after the extended warranty?? What year is your Odyssey? It really is worth multiple attempts to get to the "right" persons ... took me three tries, twice at the dealership that actually authorized to cover the work (Honda headquarters told me that since it's just out of warranty, it's a case-by-case decision whether they would cover). I will start working on getting information on the regional manager's area visit! Did you have your entire vehicle repainted? If not, would other areas peel at a later time? That's what I am concerned about. I want to get it all fixed at once. They cover the paint job but not the rental car. Thanks so much for your comment and advise.
#74 of 117 Re: Honda paid to repair paint (but not "for good" I'm afraid)! [hondafan1990]
Mar 20, 2012 (7:33 am)
I own a 2008 Maroon Odyssey that has paint chipping on all sides of the vehicle. The Honda dealer tells me that the car has been hit by a lot of objects and ďalso can see spots on car and roof where paint is damaged from an outside source like acid rain. Honda feels this is not a paint defect problem and will not assist in any repairs.Ē When I called Honda America, the rep tells me that the local dealer and District Manager donít have access to paint issue records that Corporate Honda or the manufacturing plant might keep. So, how in the world do the local Honda people know that it isnít a paint defect problem when they canít check the factory records?
My previous Honda was a 2005 Odyssey that didnít have this issue. My driving habits and the roads in Ohio have not changed since 2005. I am not a happy Honda owner.
#75 of 117 Re: Honda Paint Problems [robr2]
Jun 12, 2012 (8:21 am)
Worst car and service ever! Not only did we have peeling around the sliding door that the dealer repaired for us fall of 2011 we have now peeling in the hatch area, on the entire roof top and around all windows as noted in the service report from Honda on this issue. After speaking with Simon Eng at Honda and stating that we were never notified of the recall and that all our paint issues are exactly as posted on Honda's service site, Simon will not take care of our issue. After having two previous great experiences with Honda, this car has truly been a lemon. Electrical issues, sliding door issues and now paint that continues to peel. Colleagues in the automotive industry are aware of the primer issue and poor paint with Honda and now we will also spread the word. Poor customer service, not standing behind their own service report and snotty attitude from their staff. NEVER buy another Honda.
#76 of 117 Re: Honda Paint Problems [rabbitacre]
Jun 12, 2012 (2:46 pm)
I would push the issue further than you have thus far and ask to talk with the regional service manager. They come around to the dealerships about once per month and you need to make an appointment with them. I, too, have a metallic Blue Honda Odyssey and have had similar paint issues including the areas you mention. I asked to speak to the reg. service manager and pushed the issues. He had them repainted for me at no cost. PUSH THE ISSUE!! Worst thing they could say is "no" but I think they won't since they know this color has been a problem EVERY year they have released it.
#77 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [hondafan1990]
Jul 23, 2012 (12:35 pm)
I have the same problem with my 2011 Odyssey, chips of paints are coming off on the roofs and sides of my car. How did your case end?
#78 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [yvesjc]
Jul 23, 2012 (1:32 pm)
I would think this paint problem should still be covered in the 2011 warranty?? I had just missed my warranty (even though it was extended for the paint problem, but I didn't discover the problem till it was just passed and I wasn't notified by Honda of the extended warranty) ... I was lucky to have found a great service manager who took care of filing paperwork with Honda headquarters and did the job at no charge to me. But of course, no more than a few weeks after the work was done, I saw other spots of peeled paint ... at this point if I want those to be fixed, I would need to follow the advice of a previous post to get in touch with their regional manager. This is disturbing to me to find that Honda is still having this problem in their 2011 model. I had expected them to have this fixed by now I love Honda cars, but ...
#79 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [hondafan1990]
Jul 30, 2012 (1:42 pm)
From what I've been reading, paint is a real problem with Odysseys. My 2006 Odyssey white paint just began peeling on the roof between the sunroof and windshield. The primer looks fine, which implies there is an issue with the paint bonding to the primer. The dealer says there have been many such paint issues but Honda America will not acknowledge the issue. Honda America took my complaint but they refuse to say how many people have complained of the same issue. Anybody else with a paint problem not covered by the extended warranty afforded the 2003-2005 blue paint Odysseys?
#80 of 117 Re: 2004 Midnight Blue Odyssey--paint peeling! [rudy386]
Jul 30, 2012 (10:43 pm)
rudy386: Wonder if enough Honda owners voicing our dissatisfaction can make Honda fix this problem for good. Honda makes reliable cars, but I'd be reluctant to buy another if there will still be this paint problem to deal with. I tend to keep my cars for a long time, so I wouldn't like to have paint issues prematurely